A:AnswerI'm not sure on the exchange info but, Best Buy does not make the dryer. Therefore they dont know if it will be defective when received by the Manufacturer "Samsung" in this case. When we had ours delivered we were provided a 15 day rerurn/exchange.
A:AnswerWe appreciate you asking, Eddie! You can find replacement parts and accessories for Samsung appliances through SamsungParts.com or by calling 1-800-627-4368. ^Jecca
A:AnswerBe sure the filter is cleaned after each cycle. Has your dryer vent been cleaned recently. It is important to do this for performance and safety.
A:AnswerMost dryers are shipped without a cord. There are a couple of different ways to hook up an electric dryer depending on your home's electrical system., Each uses a different cord. Instead of shipping the dryer with the wrong cord, they ship it with no cord and you buy the one you need.
A:AnswerPlease contact our parts distributor J&J International to purchase parts or accessories for your Samsung dryer. You can contact J&J at 800-627-4368 and their hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:Answerall electric dryers are 240v -unless they are a compact ventless model that sometimes uses 120v. since this is full size its also full voltage. (220 doesnt really exist, ask an electrician)
