Questions & Answers

20 Questions & 36 Answers
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  • Question
    In the description it says this laptop can be used as a tablet but it doesn't appear as though the screen detaches from the keyboard. Can anybody help me with this?   (4 Answers)

    By Bldu May 3, 2017.

    Answers
    • Best 
      Answer

      It doesn't detach. The hinge allows the touchscreen to be opened all the way so it is flat and flush with the keyboard, but it doesn't detach.

      By Msnguy81 May 10, 2017.

    • Question
      How long is the battery life?   (4 Answers)

      By Ethan July 23, 2017.

      Answers
    • Question
      Does this laptop have back-lit keyboard   (3 Answers)

      By Bob February 22, 2017.

      Answers
    • Question
      Does this laptop come in a smaller screen size? I like everything about it, except the size. It would be too big/heavy for a backpack with books as well.   (4 Answers)

      By collegestudent July 19, 2017.

      Answers
      • Best 
        Answer

        No, it does not come in a smaller screen size. Although it is very lightweight for college purposes.

        By alysse2021 July 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Item states it comes with Windows 10. Is this the yearly renewal Windows or is it permanent? Could be I'm just confused about office.   (2 Answers)

      By Anonymous May 17, 2017.

      Answers
      • Best 
        Answer

        Windows 10 is a permanent operating system for the laptop.

        By CommunityAnswer May 17, 2017.

      • Question
        Does this laptop play dvd's?   (4 Answers)

        By snapO267 April 8, 2017.

        Answers
        • Best 
          Answer

          It doesn't come wit an optical drive and windows media player does not come with a dvd decoder. If you buy a external dvd drive (about 75 dollars) and purchase the software it will play them without problems. I would recommend a 3.0 usb blue ray dvd player and Roxio creator! But it's your choice on how much your willing to spend.

          By Jeff April 29, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this have upgradable RAM? If so how much?   (2 Answers)

        By Kmack March 18, 2017.

        Answers
        • Best 
          Answer

          Samsung suggest that supported system ram is up to 16GB

          By jellymanproject March 20, 2017.

        • Question
          Is there an upgradable SSD slot?   (1 Answer)

          By Nick July 23, 2017.

          Answers
          • Best 
            Answer

            No, there isn't an upgradable SSD slot.

            By CommunityAnswer July 23, 2017.

          • Question
            Is this laptop eligible for any student discounts?   (1 Answer)

            By collegestudent July 18, 2017.

            Answers
          • Question
            Does this computer have an SD card slot, or something like it?   (4 Answers)

            By Jun March 18, 2017.

            Answers

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