Questions & Answers

Q: QuestionThe Seagate Portable Hard Drive has garantee outside the USA ?

Asked 8 years ago by Carolina.

• A:Answer No

  Answered 7 years ago by NotkevinVerified Purchase

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Q: QuestionFor a Mac, is it Time Machine compatible out of the box? Work on Mac OS 10.6.8?

Asked 8 years ago by richard306.

• A:Answer Yes. We ended up buying 4 of them. 2 for our mac and 2 for our pc's

  Answered 8 years ago by Jrav8erVerified Purchase

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Q: QuestionCan you use to transfer file from hp desktop with window 10 to a hp laptop with window 10 will it transfer all files office 365 / files / photo ect what file cannot be transferred ? Is everything you need to transfer file and backup file included ?

Asked 8 years ago by kenny360.

• A:Answer I have had no problems with the transfer of any type of materials, I am using Windows 10 and office 365 on an HP desktop. This includes installing some applications on the drive. It's just another drive and that's how it shows up using explorer or clicking on the folder shortcut at the bottom of your desktop computer if using office 365. It's ready out of the box, but as we know, there's always something new, so after you complete setup, do your updates before you start using for own stuff.

  Answered 8 years ago by dRanger369Verified Purchase

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Q: Questionhow can I be certain my files have been backed up? my backup log shows 0.

Asked 8 years ago by TheWidowWessman.

• A:Answer Look at the contents of the hard drive.

  Answered 8 years ago by BonesVerified Purchase

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Q: QuestionI have this harddrive and use it for xbox one I had it plugged in and bought a new game the digital version and it said I needed storage on the console itself so I unplugged it and made room then I plugged it back up and it wont come on what do I do ?

Asked 8 years ago by PrivateMiller17.

• A:Answer Throw it away. They die fast.

  Answered 8 years ago by BrianWinKCVerified Purchase

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Q: QuestionWill this work with Galaxy Tab A 9.7" SMT-550? To backup apps, pics, videos, music, etc.

Asked 8 years ago by prm421.

• A:Answer It is a USB connection, if your tablet has a USB port then yes it will work, you can also purchase USB adapters so that you can use this product

  Answered 8 years ago by KalaniVerified Purchase

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Q: Questioncan this be used to download form an Iphone 6 then up load to an Iphone7?

Asked 8 years ago by mcme.

• A:Answer Absolutely! Its got dual compatibility with PC & MAC. You may have to format to work with Mac

  Answered 8 years ago by GooseyVerified Purchase

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Q: QuestionI have a seagate 1tb slim and it will not show up on one of my windows PC It works perfectly good with one but will not show up except in disk management How can I fix this

Asked 8 years ago by Joe.

• A:Answer In disk management on the pc that it doesn't show you can see if you can assign a drive letter to work.

  Answered 8 years ago by LuisVerified Purchase

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Q: QuestionWill this work with an HP envy notebook pc?

Asked 8 years ago by seagate.

• A:Answer Yes

  Answered 8 years ago by AnonVerified Purchase

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Q: QuestionHow do I transfer photos from my Samsung Galaxy 6 phone to back up onto my Seagate External USB 3/2 hard drive? Do I need an adapter? If so, which kind?

Asked 8 years ago by LJS.

• A:Answer Plug both devices into your laptop or desktop. You can use the wire that you have to charge your phone because its USB and so is the Seagate. As long as you installed the appropriate software for your cell on your cpu you shouldnt have any issues. Just simply drag and drop the selected photos from your phone into the Seagate folder and thats it.

  Answered 8 years ago by GooseyVerified Purchase

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Q: QuestionHi I was wondering if this is compatible with a Chromebook and do I need to still go on the cloud. I'm old fashion and don't like the cloud idea. I like all my personal information just for my eyes. Thanks

Asked 8 years ago by Oldguy.

• A:Answer Yes its compatible with Chromebook, and no, you dont have to do anything in the cloud. With Seagate products, its always sunny my friend. Highly recommended!

  Answered 8 years ago by GooseyVerified Purchase

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Q: QuestionWill this drive work with Windows XP Pro

Asked 8 years ago by Pat.

• A:Answer Yes it works

  Answered 8 years ago by Dealsmom4Verified Purchase

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Q: QuestionIs it compatible with iMac OS X?

Asked 8 years ago by Lo.

This question was asked about the related product: Seagate - Backup Plus 1TB External USB 3.0/2.0 Portable Hard Drive - Silver

• A:Answer Yes, but it does need to be reformatted.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCAN MUSIC FILES BE PLAYED ON WINDOWS 10, WHILE OPERATING WINDOWS 10 PROGRAMS OFFLINE?

Asked 8 years ago by Anonymous.

• A:Answer I set up a dj with an HP laptop running Windows 10. She was always connected to internet updating music on this drive and was playing off a playlist also on the drive. You just have to upload your playlist or you may face some unwanted delays when trying to access files at same time. As for other programs, I run excell and do programming while listening to my music. I haven't seen any loss of speed or performance. Its all in how you set your system up.

  Answered 8 years ago by dRanger369Verified Purchase

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Q: QuestionI am a Photographer and i would like to move all my photos onto this external drive to free up space, am i able to put them on here then later put some back onto my macbook pro for editing. basically can i drag drop on the drive then back onto my mac.

Asked 8 years ago by Cole.

• A:Answer Yep simple drag and drop!!!

  Answered 8 years ago by Utvols12Verified Purchase

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Q: Questiondoes santa rosa ca have external hard drives? it must be electrical

Asked 8 years ago by curtis.

• A:Answer Not sure what you mean by "must be electrical" but this unit is powered by the USB cable as well as does the backups. All best buy stores have these type of drive's.

  Answered 8 years ago by dRanger369Verified Purchase

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Q: Questioncan the harddrive be viewed on my Samsung Smart TV

Asked 8 years ago by mstrchow.

• A:Answer no

  Answered 8 years ago by TheComputerGuyVerified Purchase

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Q: QuestionI have a mac, and i installed bootcamp on it. I have some steam games but not enough storage :(. Can I store them on here for the extra space?

Asked 8 years ago by Mkrtich.

Q: QuestionDoes it work for a Wii U?

Asked 8 years ago by Slumericanstan.

• A:Answer The seagate backup plus requires additional power to run on wii u, you can research different adapter cables for that or perhaps a powered usb hub will work

  Answered 8 years ago by LuisVerified Purchase

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