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32 Questions & 175 Answers
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  • Question
    How can you have 20 reviews for an unreleased product   (2 Answers)

    By johnb October 13, 2016.

    Answers
    • Best 
      Answer

      Because this was an item in the Best Buy Tech Insider Review Network, so we had early access to the product to test it and review it before it was released.

      By erinb86 October 16, 2016.

    • Question
      How badly do these leak sound? In other words, how much can other people hear what you are listening to? (I'm not referring to how they cancel noise for the listener)   (6 Answers)

      By Noise December 8, 2016.

      Answers
      • Best 
        Answer

        My 3 year old still sleeps in the bed with my wife and me. I use these while watching movies in bed while she is sleeping and they do not disturb her one bit.

        By Gene December 9, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I still didn't get my question answered though, does this have a charger cable or ability?   (11 Answers)

      By dover January 17, 2017.

      Closed to new Answers

      Answers
      • Best 
        Answer

        This item comes with usb cable for charging.

        By CommunityAnswer January 17, 2017.

      • Question
        Can the noise cancellation be used without listening to music? So all one would hear is silence?   (11 Answers)

        By MarkDark784 May 25, 2017.

        Closed to new Answers

        Answers
        • Best 
          Answer

          Yes, as long as the headphones are connected to a device via Bluetooth.

          By MKAcaDeca June 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What Accessories Come With The This   (5 Answers)

        By Noah October 14, 2016.

        Answers
        • Best 
          Answer

          This item includes a detachable 4.92-inch headphone cable, an airplane plug adapter and a hard carrying case.

          By CommunityAnswer October 15, 2016.

        • Question
          I just purchased the Sony 1000x headphones and need to purchase a new smartphone. Which smartphones work "best" with these headphones?   (5 Answers)

          By Trish October 24, 2016.

          Answers
          • Best 
            Answer

            As long as it is Blue tooth it really does not mater.

            By John November 12, 2016.

            • My Best Buy® Member
        • Question
          does it works with ps4 wireless without a 'ps4' dongle?   (5 Answers)

          By dyzfnctional December 22, 2016.

          Answers
          • Best 
            Answer

            Yes, it does.

            By Aboo December 23, 2016.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          How well do these stay on your head? Like if I was riding a bike or running do they shift at all or are they firmly in place? Because how awful would it be if $400 headphones fell off your head and broke   (5 Answers)

          By Anonymous May 27, 2017.

          Answers
          • Best 
            Answer

            They are heavy, I wouldn't wear them for any activity that would make you sweat in the head phone. Look for an in ear headset like Sennheiser, they are amazing!!

            By Aeonixx June 16, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Can this headset safely be charged with a powerbank?   (10 Answers)

          By Fred July 7, 2017.

          Closed to new Answers

          Answers
          • Best 
            Answer

            According to the Sony user guide, these should only be charged using the supplied micro-USB cable only, and connected directly to a computer.

            By CommunityAnswer July 7, 2017.

          • Question
            So in your opinion, is the noise cancellation from these or the Bose qc35 better?   (5 Answers)

            By Matt April 3, 2017.

            Answers
            • Best 
              Answer

              I have both. For noise cancelling, I would say these are better than QC35s. These come with touch sensitive features on the right ear cup. You can hold your hand over the right ear cup and it will open up the microphone where you can hear outside noises, which is super convenient for noise cancelling headphones. The only few negatives is that it can only connect to one device, where the QC35 you can setup 2 devices with the phone application. And it's heavier and bigger than the Bose. Other than that these are my daily goto headphones.

              By Howard April 7, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member

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