Questions & Answers

Q: Questionthe measurements of sony tv 49 inches

Asked 7 years ago by Anonymous.

• A:Answer Hi there, Here are the measurements of the TV: -TV only: 43 1/2 x 25 1/2 x 2 7/8(1/2) inches (1102 x 646 x 70 (12.5) mm) (WxHxD) -TV with stand: 43 1/2 x 27 3/8 x 10 inches (1102 x 694 x 252 mm) (WxHxD) Regards, ~Ralph

  Answered 2 years ago by SonyListens

  
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Q: QuestionI just purchased this tv and i ask couple of the salesman if this an android tv with a google play that i can be able to download apps they told it is but im doing same more searching and it says that is a smart tv but not not an android tv???

Asked 7 years ago by Odise.

• A:Answer No this is not an Android TV. It has some basic streaming capabilities (ie Netflix) but very limited. I use my connected TiVo to handle this functionality instead.

  Answered 7 years ago by RAJNBVerified Purchase

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Q: QuestionIs there anyway of preventing showing of Analog Channels. For example, when I push "7" on the remote, a blank screen of "Ch 7.0" appears. Other TVs would show "Ch 7.1" directly.

Asked 7 years ago by Burt.

• A:Answer Hi Burt, No, this is a normal operation of the TV. The TV is depending on the signal being received from the antenna. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes this television come with a power cord that can Be disconnected if it is damaged?

Asked 7 years ago by Siera.

• A:Answer Yes, it does.

  Answered 7 years ago by RollTideVerified Purchase

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Q: QuestionWhat is the depth of the stand.

Asked 7 years ago by Anonymous.

• A:Answer 10 inches.

  Answered 7 years ago by Gibo2Verified Purchase

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Q: QuestionHow high is tv stand? We are trying to see if it will sit over our sound bar which is 2 3/4” high

Asked 7 years ago by Lynne.

• A:Answer 2 1/4 inches.

  Answered 7 years ago by Gibo2Verified Purchase

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Q: QuestionCan I surf the internet with this model?

Asked 7 years ago by Michael.

• A:Answer Hi Michael, No, this TV doesn't have a web browser. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionI am having a Wi-Fi connection issue: when I push the Netflix button on the remote, I am forced to continually repeat the laborious, 5 step process of connecting to our Wi-Fi via the Settings. Why is this happening? This should be a one-time setupprocess.

Asked 7 years ago by kelrose56.

• A:Answer Hello kelrose56, we do apologize for the inconvenience. To isolate the issue, kindly visit and follow the troubleshooting steps provided on the link below: https://www.sony.com/electronics/support/articles/00151038 Regards, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionDecided to get rid of Direct TV, and use a really great TV antenna (already working on 1 other TV in the house). I have disconnected the HDMI, and installed the antenna cable. How do I get to regular TV? Input button does not allow me to select TV.

Asked 7 years ago by vintageidiot1.

• A:Answer Hi vintageidiot1, You need to run the auto program option to scan for channels. You may refer to this link for more information: https://www.sony.com/electronics/support/articles/00172503 ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionThe item says it has HDR. However, when I compare to another Sony tv, it has a red X on this one, saying it does NOT have HDR. Does it or does it not have HDR?

Asked 7 years ago by maci.

• A:Answer Yes it does have HDR!

  Answered 7 years ago by GADAWGJMT

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Q: Questionwhat is the Hz on this Sony tv

Asked 7 years ago by albie.

• A:Answer Hi albie, The panel refresh rate of this TV is 60Hz: https://docs.sony.com/release//SPECS/KD49X720E_mksp.pdf Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs this a smart TV

Asked 7 years ago by Smart.

• A:Answer Hi Smart, Yes, this is a smart TV. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionI need 120 refresh, what is the refresh rate?

Asked 7 years ago by Refresh.

• A:Answer It looks like it is listed as having a 60hz refresh rate. The Motionflow XR 240 that this model has may help smooth out the motion to some extent.

  Answered 7 years ago by FeyBBY

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Q: QuestionHi, Does the sony KD-49x720e support casting from smartphone or laptop? Sometimes our smartphones recognize the Tv when I click on casting! And in couple of times I could cast from my smartphone on tv which was surprising! But it didn’t go anymore!

Asked 7 years ago by Amin.

Q: QuestionWhat tv's will be door busters Dec. 20

Asked 7 years ago by Anonymous.

Q: QuestionWhat are all the apps that are pre-installed; do they include Playstation Vue? I tried the "specs" link from the other answers, but it would not open. Thank you.

Asked 7 years ago by lakewood.

• A:Answer Hi lakewood, so far we do not have an app list for our TVs as app availability may change (through software updates). The PlayStation Vue app is only available on our Android TVs. You may check this link to see the list of our TVs including the Androids: https://www.sony.com/electronics/tv/t/televisions Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs this tv a 120hz?

Asked 7 years ago by Buffalogirl.

• A:Answer Hi Buffalogirl, No, the TV is native 60Hz. You may refer to this link for more information: https://docs.sony.com/release//SPECS/KD49X720E_mksp.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhy doesn't this TV list as HDR yet has "HDR" on its box at the store?

Asked 7 years ago by NonTechy.

• A:Answer Hi NonTechy, we're sorry for the confusion. However, this TV has HDR capabilities. For more information about this TV, please visit the link below. Thanks! ^Ron https://docs.sony.com/release//SPECS/KD49X720E_mksp.pdf

  Answered 7 years ago by SonyListens

  
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Q: QuestionMy previous tv connected to the cable box with a screw and pin type cable. What kind of cable do I need to connect this tv to this cable box?

Asked 7 years ago by Notechie.

• A:Answer I think that you refering to what is called coaxial cable. That is an older connection. Modern cable boxes use HDMI because it supplies an HD signal for the TV.

  Answered 7 years ago by Madison

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