Questions & Answers

Q: QuestionHi, Does this camera have Bluetooth to transfer images from camera to phone?

Asked 5 years ago by Sha.

• A:Answer This camera transfers images to Wi-fi.

  Answered 5 years ago by SonyListens

  
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Q: QuestionI been getting a error message to turn off my camera every time I try to take a picture. I been emailing customer support and no help what's so ever.

Asked 5 years ago by Johanna.

• A:Answer Hi Johanna, please contact us using the phone number under this link for us to help troubleshoot the issues https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs this a recommended camera to video church services for uploading to like Facebook

Asked 5 years ago by Dre.

• A:Answer This is more than enough for that purpose, everything is fairly straightforward once set up.

  Answered 5 years ago by ElijahVerified Purchase

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Q: QuestionWill a RØDE - VideoMicro On-Camera Cardioid Condenser Microphone work with this

Asked 6 years ago by ovidse.

• A:Answer Hi ovidse, the Sony Alpha a6000 does not have a mic input so the Rode VideoMicro will not work with it. However, this microphone is fully compatible with it Sony ECM-XYST1M.

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I use 128GB memory card for Alpha 6000?

Asked 6 years ago by andrkg.

• A:Answer Yes. If I remember correctly it can handle up to a 256 card. I'd buy the fastest card you can if you are going to be using it for any kind of action shots. Buffer fills up quickly in high speed shooting.

  Answered 6 years ago by Captured

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Q: QuestionIs there a port for an external microphone while recording video?

Asked 6 years ago by Anonymous.

• A:Answer Yes, there is a port for an external microphone.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat lens would be good for capturing subjects 100 ft away?

Asked 6 years ago by Micky.

• A:Answer Get the 55-210mm lens. This will appear to put you 2.5 to 3x closer to the subject. Also I would recommend getting a 40.9mm UV filter for you 16-55mm lens. This will protect it from scratches and is cheaper to replace than the lens. The 55-210mm lens uses a 49mm filter.

  Answered 6 years ago by JeffVerified Purchase

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Q: QuestionDoes the Sony - Alpha a6000 have a screen flip feature to take selfies?

Asked 6 years ago by Kev.

• A:Answer It does not. Sony’s newest model does tho the a6400

  Answered 6 years ago by CaptskeemVerified Purchase

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Q: QuestionDo you need a converter for the charger when I travel to New Zealand? I have the adapter for New Zealand already. New Zealand has 230 voltage and 50 frequency electricity. So, I am wondering if the camera is dual voltage?

Asked 6 years ago by Joan48.

• A:Answer Most US chargers are dual voltage 100-240VAC. This will be stated on the charger/transformer. The most you will need is an adapter to go from US style plug into the New Zealand outlet.

  Answered 6 years ago by JeffVerified Purchase

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Q: QuestionIve never used a professional camera before and would like to purchase one to take great quality photos for special occassions and lots of videos. Is this camera great for taking videos? And can i switch the lenses on it?

Asked 6 years ago by Newbie.

This question was asked about the related product: Sony - Alpha a6000 Mirrorless Camera with 16-50mm Lens - White

• A:Answer Yes it is a good camera for photos and videos. It is a small camera and with the kit lens, 16-55mm a light camera. That being said Best Buy has other DSLR cameras, Canon EOS Rebel T6 & Nikon D3500 that are better priced, come with 2 lenses, other accessories & offer a wider range of lens choices & flashes that are fully compatible. Also don't forget to get UV filters for the lenses. The filter protects the front of the lens from scratches & costs less to replace than the lens.

  Answered 6 years ago by Jeff

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Q: QuestionWhat is the zoom on this camera,the one I have can make something a mile away lol like ie is in the front yard

Asked 6 years ago by Cammy23.

• A:Answer Hi Cammy23, The Sony Alpha a6000 comes with 16-50mm lens since it's a APS-C sensor camera the focal length on the lens is 1.5x that of the amount shown. The full frame equivalent focal length will be 1.5x(16-50mm) = 24-75mm which is fairly good amount of zoom but you can also purchase other lenses that has better zoom length.

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes it have a touch screen? Does it have a tilt screen/ LCD screen

Asked 6 years ago by Lovephotography31.

• A:Answer Hi, Lovephotography31! The LCD screen of this Alpha camera is not touch screen. You can adjust the screen to an easily viewable angle and shoot from any position. Check this link for more details: https://helpguide.sony.net/gbmig/45349331/v1/en/contents/TP0000522400.html. -Vincent

  Answered 6 years ago by SonyListens

  
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Q: QuestionWe purchased the camera but are having a hard time finding a place to print out the HD pictures. Anyone have a solution or a place they’ve used to print successfully? Thanks!

Asked 6 years ago by Joetta.

• A:Answer I'm not sure I understand your question. The images are stored in a standard picture format, jpeg, tif, png etc. The only limiting factor is the printer being used. Most should handle HD format/resolution. If not try switching the camera to 3:2 instead of 16:9. 3:2 will mimic 35mm more closely.

  Answered 6 years ago by JeffVerified Purchase

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Q: Questionmy Sony-Alpha a6000 doesn't recognize lens, if I go to the Best Buy Geek squad, can they put a different lens on the camera, so I might know if the lense is shot or is the whole camera shot, I loved the camera, had it for almost 3 years.

Asked 6 years ago by jkdk.

• A:Answer Try taking the lens off and cleaning the connections on the lens and camera body. If this doesn't work then have the Geek Squad try another 16-55mm lens. Denatured alcohol with q-tips should be safe to use. Just don't have the q-tips too wet.

  Answered 6 years ago by JeffVerified Purchase

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Q: QuestionDoes it have a timelapse mode for night photography?

Asked 6 years ago by B.

• A:Answer Yes, it has a time lapse mode.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this camera work well with iPhones when it comes to sharing? Do the two communicate well?

Asked 6 years ago by ZoeRose.

This question was asked about the related product: Sony - Alpha a6000 Mirrorless Camera with 16-50mm Lens - White

• A:Answer Hi, ZoeRose! Great news! The camera is designed to work well with iPhones. Kindly make sure that you install the Imaging Edge Mobile app. You may refer to this link for more information: https://support.d-imaging.sony.co.jp/app/iemobile/en/devices/ ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes the camera have a view finder

Asked 7 years ago by Catherineann.

This question was asked about the related product: Sony - Alpha a6000 Mirrorless Camera with E PZ 16-50mm f3.5-5.6 OSS Lens - Graphite Gray

• A:Answer yes

  Answered 6 years ago by kimmers

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Q: QuestionHow long can the camera record for before turning itself off or the battery dies?

Asked 7 years ago by Alykit626.

• A:Answer Recordings on the camera can be up to 29 minutes, however there is a risk of overheating the sensor. For taking video, make sure to pull the back screen out to help with cooling, and avoid using it in direct sunlight. If the sensor overheats, the recording will stop, and the camera will turn off until the sensor has cooled and you manually turn the camera off and on. There are hacks to override the 29 minute limit, but they may void the warranty.

  Answered 6 years ago by ChrissyVerified Purchase

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Q: QuestionIs there a difference between the graphite gray lense that comes with the camera and the black model lense? The black model lense just says a simple “16-50mm power zoom lens” while the graphite gray version is different. What is the basic lens?

Asked 7 years ago by Sara.

• A:Answer Hi Sara, there is no difference between the two lenses outside of the color.

  Answered 7 years ago by SonyListens

  
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