Questions & Answers

Q: QuestionIs a memory card included with this dash cam?

• A:Answer Yes, a 32GB microSD memory card is included with this dash cam.

Q: QuestionDoes this dash cam have night vision?

• A:Answer Yes, this dash cam has night vision to enhance image quality in low-light conditions.

Q: QuestionCan I control this dash cam with an app?

• A:Answer Yes, this dash cam can be controlled via an app.

Q: QuestionWhat is the recording resolution of this dash cam?

• A:Answer The recording resolution of this dash cam is 3840 x 2160 (4K).

Q: QuestionDoes this dash cam have Wi-Fi connectivity?

• A:Answer Yes, this dash cam has Wi-Fi connectivity.

Q: QuestionDoes this dash cam have built-in GPS?

• A:Answer Yes, this dash cam has built-in GPS to mark the time, date, location, and speed.

Q: QuestionDoes this record if your car is parked and someone does a hit and run? Or does it only record on the road?

Asked 6 years ago by LegendaryRoo.

• A:Answer It does have parking mode recording (must be hardwired to function, as plugging into a 12v cigarette lighter port is not constant power). It has a few built-in modes for that. Timelapse will record low FPS constant video, Impact detection (only starts recording about 1 sec after impact, so no video leading up to impact), and motion detection (which starts recording when motion is detected, doesn't require impact so can capture vandalism). An add-on radar module is available from Thinkware, which will activate the camera when a large object (like a car, not a person) is detected. It will record the video if an impact is detected during that time (10 seconds before and after impact). The radar will allow the u1000 to run in the best power saving mode during parking mode, so it last the longest time. To further increase the time it can run in park mode (since drawing power from the car battery will eventually lower it enough that the camera will have to power down so it doesn't fully drain it and you can't start the car), there are also a number of battery pack options available. Those will give you the longer parking mode run time and not drain the car battery at all while off (as they recharge when the car is running).

  Answered 6 years ago by AgentJLM

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Q: QuestionWhat exactly is in the box please?

Asked 6 years ago by Kirk.

• A:Answer Hello Kirk, Included with this bundle is the Thinkware U1000 Front and Rear Camera's, Rear Camera Cable, Hardwiring Cable, 32GB Thinkware MicroSD Card, Adhesive Mount, Replacement Adhesive and Wire Clips.

  Answered 6 years ago by Thinkware Product Expert

  
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Q: QuestionIf I buy dash camera from Best Buy, do you guys give free installation?

Asked 5 years ago by Chirag.

• A:Answer Hello I don't work for Best Buy but I purchased this model dash cam there and I am very well pleased with it. To answer your question I think you have to pay for installing the camera system. I installed this camera system myself (It was not that hard to install) but this is the 3rd camera system that I have had in my vehicles and when I inquired about installation on one of the previous ones Best Buy told me there would be a charge for installing it. You should probably call your local Best Buy store and ask them about an installation charge just to be sure. I hope this information has been helpful.

  Answered 5 years ago by LAQUEVerified Purchase

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Q: QuestionThe specifications says that the camera can handle up to a 128gb card. Has anyone tried to see if a 256gb still works or does it truly only go up to 128gb?

Asked 4 years ago by Shinxanta.

• A:Answer I used a 256GB card with no issues. Inserted, it was recognized and formatted with appropriate space available.

  Answered 4 years ago by stielandVerified Purchase

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Q: QuestionHello. So i Am Interested in buying this camera for my car. But I would like to know if it is going to drain my car battery after some time having it record 24/7?

Asked 5 years ago by Ambitious.

• A:Answer Hello There, The U1000 has a built-in Voltmeter and Record Timer to power down the Dash Cam if the battery is too low. The U1000 also has our Energy Savings 2.0 which is able to stay powered for up to 24 days when away from the vehicle.

  Answered 5 years ago by Thinkware Product Expert

  
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Q: QuestionWhat if I don't want to hardwire the dash cam. My vehicle has a port that charges even when the vehicle is shut off. How can I use that instead of hardwiring?

Asked 4 years ago by ANTSHE.

• A:Answer Hi There, if you prefer to not hardwire it, you can use the OBD Cable or the cigarette port. However, only the hardwiring and the OBD cable will enable Parking Mode. If using a cigarette port with constant power, the Dash Cam will stay on when the vehicle is off, but won't go into Parking Mode, and this may cause battery drainage, as in Parking Mode, the Dash Cam has a battery protection feature to avoid battery drainage.

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionI currently have a Thinkware front & back camera (TWQA100HF) installed by Car Toys, and I want to upgrade to this camera system (what I wanted in the first place). The camera system was hardwired - do I need a new wiring system installed to upgrade?

Asked 4 years ago by Jordyn.

• A:Answer Hello There, you won't need new wires, you will be able to use the same hardwiring kit you already have installed!

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionI’ve read that rear cameras sometimes interfere with SiriusXM reception. Is this a known issue with these cameras?

Asked 4 years ago by Mike.

• A:Answer I've never had any issues with interference with Thinkware Cameras. I've multiple cameras in multiple vehicles.

  Answered 4 years ago by JoBroVerified Purchase

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Q: QuestionDo both the front or rear cameras trigger motion detection, or is it only the front camera that triggers and then both cameras record? Say someone approaches from the back of the vehicle, will the rear camera trigger a dual camera recording?

Asked 4 years ago by B1keDude.

• A:Answer Both cameras will detect Motion!

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionDoes it record if someone keys my car or attempt to vandalize my car?

Asked 4 years ago by user183.

• A:Answer Only if it's constantly running. I'd install the battery that goes between the camera and the car's power to accomplish this. It won't turn on if there is no power.

  Answered 4 years ago by PaulVerified Purchase

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Q: QuestionHow do I get my rear view camera to mirror what I see in my review mirror? When I click on the live view for the rear view camera the image is reversed from what I actually see in my mirror .

Asked 4 years ago by Mcb7.

• A:Answer Hi There, when using the Live View the Rear image will be reversed, to stop drivers from using it as a backup camera and being on their phones while driving. All the recorded videos by the Rear Cam and saved in the File List will not be reversed.

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionCan the Thinkware U1000 be transferred if one owns multiple cars?

Asked 5 years ago by Considering.

• A:Answer Hi There, yes, you can have different mounts in different vehicles and change the Dash Cam to different vehicles!

  Answered 5 years ago by Thinkware Product Expert

  
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Q: QuestionThinkware U1000 has GPS too, or can I add one?

Asked 4 years ago by Tiellos.

• A:Answer It does have its own.

  Answered 4 years ago by MadCoderJJVerified Purchase

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