Questions & Answers

Q: QuestionAre the electric cord and vent kit included with this dryer?

• A:Answer No, the electric cord and vent kit are sold separately and are not included.

Q: QuestionCan I stack this dryer with a matching washer?

• A:Answer Yes, you can stack this dryer with a matching washer using an optional stacking kit.

Q: QuestionDoes this dryer have advanced moisture sensing?

• A:Answer Yes, this dryer has advanced moisture sensing to help prevent overdrying.

Q: QuestionHow many temperature selections does this dryer have?

• A:Answer This dryer has four temperature selections.

Q: QuestionIs this dryer ENERGY STAR certified?

• A:Answer Yes, this dryer is ENERGY STAR certified.

Q: QuestionDoes this dryer have a wrinkle shield option?

• A:Answer Yes, this dryer has a wrinkle shield option to help keep wrinkles from setting into clean, dry fabrics.

Q: QuestionYour Q and A on this model answers a question and says this dryer requires a vent. However, Whirpool's own website states this is a ventless dryer. Can you clarify and fix the other response if incorrect?

Asked 4 years ago by Brian.

• A:Answer Hi Brian, this particular Dryer does not require the traditional venting of regular electric Dryers. Designed to fit a 33" installation depth and with ventless technology, this closet-depth dryer can be installed virtually anywhere. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionAssuming it meets required specs, is there any issue using the washer's drain for this dryer along with washer? Or does it have to be a separate drain?

Asked 4 years ago by katieanne.

• A:Answer I have been using the same drain and there are no issues that I am aware of. The end of the dryer drain tube is several inches of small copper tubing, making it easy to slide it into the existing washer drain along side the normal washer drain tube.

  Answered 4 years ago by StoneColdToadVerified Purchase

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Q: QuestionDoes the 7.4 ventless dryer have a condensation collector (you empty after each use) or do you need a hose from dryer going to a drain?

Asked 3 years ago by Steve.

• A:Answer Hi Steve. A 6' drain hose is supplied with the Dryer. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionCan the door be reversed to open the opposite way?

Asked 4 years ago by Jem57.

• A:Answer Hello Jem57! Yes, the door can be reversed. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWHD560CHW2 Dryer halts before cycle completes.INTERIOR is loaded with fine LINT, clogging the cooling radiator? Can I replace seals? WP online site & Parts Agent could NOT FIND parts I can see inside(photos-part #s?). Dryer on island/repairman won't visit

Asked 7 months ago by VentlessDryerShutsOff.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 7 months ago by WhirlpoolTeam

  
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Q: QuestionI want to stack this dryer with WFW560CHW (Washer). What kit do I need?

Asked 1 year ago by Stacking.

• A:Answer This model Dryer uses Stack Kit W10869845. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhich was ashers are compatible with this model for stacking?

Asked 1 year ago by Bill1022B.

• A:Answer Hello! The matching Washer would be model WFW5620HW. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHello, where can I find an installation guide and a spec sheet for this product? I saw it requires a 5" clearance behind, is this true ? I would like to buy the dryer and the washer to put them stackable. But I am not so sure about this 5" clearance.

Asked 2 years ago by Saria.

• A:Answer Hello, please see the link provided to view the Installation Instructions for this model bit.ly/3KJ6Pkc. The dimension guide is provided here bit.ly/3JJLf0I Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the unit need to be pulled out and the cooling fan vacuumed regularly? If so, how often AND how difficult is it for a senior to pull out?

Asked 2 years ago by AspenSong.

• A:Answer Hello! Please see page 10 for the Dryer Care for more information. bit.ly/41YtC3Q We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionAny other 7 cu ft heat pump models other than WHD560CHW?

Asked 3 years ago by Ben.

• A:Answer Hello Ben, we currently do not have any other heat pump models, available.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this electric dryer unit use a standard 120 volt outlet? If not, what does it require?

Asked 3 years ago by Joxenhorn.

• A:Answer Hello Joxenhorn! This model is 240 volts. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the NEMA # for the plug? Thank you.

Asked 4 years ago by Anonymous.

• A:Answer Please visit https://bit.ly/3EWhWVm and refer to page 9 for more information. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI have a standard 2" stand pipe that a wash machine is currently draining into. Is the drain tube for this dryer thin enough to fit in the same stand pipe as the wash machine?

Asked 4 years ago by Kevin.

• A:Answer Hello Kevin, we recommend following the Installation Instructions for proper installation of this model. https://bit.ly/3KJ6Pkc We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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