Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
Good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor. Turning it off and on could be simpler.
I would recommend this to a friendGreat entry-level curved monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good monitor, but not so much for gaming. Desktop applications work fine on this display, but the refresh rate will be an issue for gamers. My sons have found this out! :-/
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor only wish it had faster response time
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son and he totally loves the product
I would recommend this to a friendIt's not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at reviews decided to take a look at it anyway. The color looked like it w was faded or washed out. I always expect the BEST products from Best Buy, and that is usually what l get. This was a different experience with me. Thanks
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .MultipleUseAdapter,
Thank you for sharing your feedback on the Samsung C24F390 Curved Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your image quality issues.
You can reach Samsung Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
We look forward to hearing from you.
~Samsung Solutions
Glitch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While playing the screen would glitch when you moved rapidly or other objects moved rapidly.
No, I would not recommend this to a friend- Pros mentioned:Curved screen
Not works for office work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display is curved and light weight but display is blurred for numbers etc
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered resolution issues with the Samsung 24" 390 Series LED Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Picture quality
Good monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like picture quality on this monitor. Text resolution not the best but I usually enlarge text when i am reading on my computer. Sometimes the monitor is hard to wake and i have to restart it. More pros than cons on this and the price was good so it works for me
I would recommend this to a friendBrand response from Samsung
Posted .Strider,
Thank you for purchasing the Samsung - 390 Series 24" LED Curved Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that the 1800R curvature of the screen provides a truly immersive viewing experience that lets you enjoy big, bold and stunning panoramic views while you work or play. With its design inspired by the curve of the human eye, the Samsung CF390 monitor delivers a comfortable and enjoyable viewing experience for your home or office use.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung C24F390 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Pros mentioned:Curved screen
Great Monitors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 monitors on sale. The resolution on both is excellent. The curve on the monitor is a plus.
I would recommend this to a friend Basic, solid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate display. Nothing stellar. No folks frills, good low end monitor. Will get the job done and good buy for the price.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of them and 1 works great, but the other doesn’t turn on right away and almost seems like it needs to warm up and only goes on after 10 minutes or so. I just hope it always goes on!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brito,
Thank you for purchasing the Samsung - 390 Series 24" Curved Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Power cord is huge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost efficient LED monitor. This is a good enough for me as a second monitor. The power cord is terribly oversized and takes up room on my surge protector. No technical issues with it.
I would recommend this to a friendBrand response from Samsung
Posted .MrWonderful,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Noisy Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works fine. But the monitor i got had a constant electrical noise (kind of like a buzz) that i found very annoying and had to return. Don't purchase if you like silence.
No, I would not recommend this to a friendCurved Monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase and returned. We ended up purchasing a non curved screen. The slant on the screen was not conducive for our sound booth.
I would recommend this to a friendNever Use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking this one back, I found a better monitor for better quality
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
Samsung - 390 Series 24" LED Curved FHD FreeSync M
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor (HDMI, VGA) - High glossy black it functions as expected but it is not too sturdy as it should be.
I would recommend this to a friend- Cons mentioned:Stand
The stand for the monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stand for the monitor is just not right. You even wont be able to move your monitor the way you want to.
No, I would not recommend this to a friend Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution and refresh rate is perfect what for what I need it for, however every time I try to load something on this monitor weather it be a youtube video buffering or a webpage loading it makes a very loud and high pitch squealing noise. I have no issues on my previous asus monitor which this replaced, or my other Samsung odessy monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Curved FHD FreeSync Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Nice screen, poor build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well Samsung really slapped this thing together. It’s got decent specs for the price but it’s very cheaply made like “I’m worried the display will fall out of the housing at the slightest touch” cheaply made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .John858:
Thank you for your review on this Samsung C24F390 Curved Monitor.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
We greatly value your review and will share your user experience with our product team.
- Samsung Solutions
- Pros mentioned:Curved screen
Good price but non-adjustable screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this monitor since being able to adjust the height for multiple users is very important for me. If this doesn't matter to you, i did enjoy the novelty of the curved screen.
No, I would not recommend this to a friend
