Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Curved screen
NOT Impressed- Not HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen resolution is very poor.. Definitely not HD! I purchased this as it was supposedly a great screen. The curved LED HD screen was the worst resolution I have ever seen on a monitor, and for Samsung, I was expecting a MUCH better quality product. I purchased this as I also got a Samsung 40'" 2160p smart tv, and it is AMAZING. This screen, however, is not HD, and the curve is nice, but also distorts certain windows. I DO NOT recommend any of the Samsung Curved LED screens. However, Samsung TV's I would recommend to everyone!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .DIYSUPPLY,
Thank you for purchasing the Samsung C24F390F Monitor. I am very sorry to hear that you experienced difficulties with your display.
Should you decide to give Samsung monitors another try, please know that Samsung products are engineered to the highest standards of performance and quality and we back this Samsung model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
If you ever have questions, concerns, or need troubleshooting, Samsung Customer Support is just a call away at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Not stable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the non FPS gamer, only complaint is it’s not very stable, had to put piece of paper under one side to stabilize and it still is top heavy
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I'm not that impressed with the display although for the price it is hard to complain too much. If you need a cheap display and are not too worried about color accuracy then it should work just fine.
I would recommend this to a friendBrand response from Samsung
Posted .MasterP,
Thank you for sharing your review of this Samsung C24F390 Curved Monitor.
If there is anything we can do to assist you and improve your product experience, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
- Pros mentioned:Picture quality
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and has an excellent picture. Overall I am very happy with this display.
I would recommend this to a friend - Pros mentioned:Picture quality
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This screen has a very clear, vivid picture. It is a great screen it watch movies on.
I would recommend this to a friend Ok monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok enough bigger monitor for laptop. The FHD resolution on 24" is fair. Returned and got a WQHD monitor instead.
No, I would not recommend this to a friendNot ideal for office work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to use for working from home but it didn’t quite work out for me. The monitor did not produce clear text which is a big deal since I’m mostly working on emails or reading documents. I used it for a few weeks trying multiple settings on the monitor and on the computer to make the text clearer. But it just wasn’t working so I ended up returning it. This monitor might be okay if you’re using it for purposes other than work. I still gave it two stars since it was easy to set up and connect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JJinTx,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Not so great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this monitor in Nov 2022. Couple of months it was working fine and then started to black out for few seconds. Slowly black out frequency rate increased in every 15 -20 minutes, but duration was still for few seconds. Now it turns off completely, I have to unplug power cord and plug it in back. It is too late to return now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 24" 390 Series Curved Monitor
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
I am very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Curved monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks ok for purpose. Control on back doesn't behave as expected. Disappointed no USB plug for powering other add on s such as devices to make it Wi-Fi wireless.
I would recommend this to a friendBrand response from Samsung
Posted .RAP21,
Thank you for your review of the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please reach out so that we can assist you via the options below:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the C24F390 Curved Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Samsung monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap curved monitor, ended up returning for something with better screen quality
I would recommend this to a friendStand Not Adjustable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the monitor because it’s stand was not adjustable and leaned forward. It was meant to be used as a secondary monitor and it hurt my eyes/neck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Susan,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Curved screen
Great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the curved monitor and the eye save feature that they have. Great resolution.
I would recommend this to a friend beautiful monitor, but keeps cutting out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is a wonderful piece of equipment, when it's working. But most of the time it's black. If I re-boot, it will come back on, but then it goes black again. So in that sense it's crappy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .williampeck1958:
I am very sorry for the issues you have encountered with your monitor. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung C24F390 monitor is backed by a one-year limited manufacturer’s warranty when purchased brand-new from an authorized seller, like Best Buy.
We look forward to hearing from you.
- Samsung Solutions
tips down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the resolution on this printer, but the stand points the screen down, that combined with the curvature, made me motion sick to look at it. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mrpsych,
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Samsung Monitors
- Pros mentioned:Picture quality
Great Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking fot in a monitor. Beautiful picture and easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is beautiful and screen is gorgeous however curve is hard to get used to.
I would recommend this to a friend - Pros mentioned:Picture quality
Very Nice Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to go with an HP PC. Great picture with HDMI. LOVE IT
I would recommend this to a friend Curved monitor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sold this monitor because I couldn't get used to a curved monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If you ever need assistance in the future, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Pros mentioned:Picture quality
Monitors Look and Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality that I purchased a second matching monitor.
I would recommend this to a friend - Pros mentioned:Curved screen
Monitor is Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I so love my new monitor it’s curved and is so awesome very good picture.
I would recommend this to a friend
