Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
Okay monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay monitor, nothing special about it really, not great for any kind of gaming
I would recommend this to a friendBrand response from Samsung
Posted .SoNotaCop,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Fits nicely in available space. Clear graphics.
I would recommend this to a friendMr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this monitor for gaming. Refresh rate is too low
No, I would not recommend this to a friendBrand response from Samsung
Posted .Larryballs6969,
I am very sorry for the issues with refresh rate you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Spring for the 27" and thank me later
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor if you can find on sale. However, the small screen size leaves much to be desired.
I would recommend this to a friendBrand response from Samsung
Posted .Trihelix,
Thank you for purchasing the Samsung C24F390 Curved Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
No so good for daily use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i felt this monitor was not so clear. not suitable for anyone using this for non gaming use...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Arumalla,
I am very sorry for the unclear picture you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
NO CURVED SCREEN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In trying to be able to see everything I missed the main part of the screen. Maybe OK for movies but not for work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BJSATDPA:
Thank you for your review of the Samsung C24F390 Curved Monitor. I am very sorry that you are not completely happy with the unit you received.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Cons mentioned:Stand
Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand isn’t great it sits forward and is very low
No, I would not recommend this to a friendBrand response from Samsung
Posted .Amyjo,
Thank you for purchasing the Samsung - 390 Series 24" LED Monitor. I am sorry that you are not happy with the stand that came with this monitor. We do want you to be happy with your purchase. For assistance please contact Samsung Customer Support and a representative will gladly help you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung Monitors
Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say its a monitor has a clear screen looks great in color
I would recommend this to a friend- Cons mentioned:Hdmi
Not dvi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not dvi I had to buy extra wires to make it work
I would recommend this to a friendBrand response from Samsung
Posted .Decent,
Thank you for purchasing the Samsung - 390 Series 24" LED Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Wish it worked with my MacBook.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice with a clear display but it won’t work with my usb-c ports on my MacBook
I would recommend this to a friendBrand response from Samsung
Posted .JanieB,
Thank you for having purchased a Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
If this issue has been consistently happening, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Terrible Return policy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t the product that gets 1 star, it’s Best Buy. Terrible return policy (15days). I didn’t even pick it up for 5 days. So I literally had 10 days to travel to the family, give it as a gift, find out it wasn’t right and return it. Well that took longer than 15 days. Will NEVER buy from “Best” Buy again! It’s policies like this that drive people to buy from Amazon!
I would recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you had an unfortunate purchasing experience with your seller.
Should you ever need assistance or have questions about using this product, please contact Samsung Customer Support
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Monitors
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is alright. Picture quality isn't what I thought it would be. For the money you could find a better one.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Benjamin,
Thank you for your review of the Samsung C24F390 Curved Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Should you ever need assistance or have questions about this product, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
~Samsung Solutions
Good for 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in April 2017, it's now barely November 4 and I see 1 dead pixel. Monitor gets pretty hot along the right side.
No, I would not recommend this to a friendLack versatily
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a problem to remove the base and the quality is not enough to work at home
No, I would not recommend this to a friendBrand response from Samsung
Posted .Crismore,
I am very sorry for the trouble you have had removing the base with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an ok monitor. Bought based price. Graphics were disappointing but it was functional.
I would recommend this to a friendBrand response from Samsung
Posted .Walker,
Thank you for your review of the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am very sorry that you are not completely happy with graphics on the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please do not hesitate to reach out, so that we may assist you.
. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the C24F390 Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for work after reading that curved monitors were better for your eyes. I do love the colors on this but that's pretty much it. The display is shaky/blurry at times no matter what settings I use and it ultimately gives me headaches and makes my eyes tired. Not working for me. I purchased another monitor that I prefer and will be returning this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thom:
Thank you for your review of this Samsung C24F390 Curved Monitor. I am sorry to hear that it did not work out for you and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
We hope to regain you as a customer in the near future.
- Samsung Solutions
- Pros mentioned:Picture quality
Audio not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, I can’t get the audio to work though. I thought I was doing it wrong but after looking more into it I just found out the audio truly doesn’t work. Again, the picture is great I just would appreciate a new one.
I would recommend this to a friendBrand response from Samsung
Posted .joey,
Thank you for having purchased a Samsung - 390 Series 24" LED Curved monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
It's alright
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves it's purpose. Not the best but it works. Not as clear as I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darby,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns
Samsung Monitors
Samsung 390 24”
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this monitor. Felt really cheap So I immediately returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Louie,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Really Good For The Price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are just starting out with monitors, I'd recommend this one. It has useful settings that are more than likely applicable to all users.
I would recommend this to a friend
