Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking a monitor to my son and i bougth this one , very good item and i have very happy for him.
I would recommend this to a friendBrand response from Samsung
Posted .Negrita:
I’m glad to see you made the jump and purchased the Samsung C24F390 Curve Monitor for your son and that he's loving its performance!
If your son ever has questions or needs assistance with this monitor, please know that Samsung is always here to help him. He can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.
- Samsung Solutions
- Pros mentioned:Picture quality
Perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor has a wonderful picture quality. Great for gaming!
I would recommend this to a friend - Pros mentioned:Picture quality
Great screen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen for playing online games. At a reasonable price.
I would recommend this to a friend decent but screen curve can be distracting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall screen is ok and definition is fair. Curve sounds good but not the best for a computer monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .broozo,
Thank you for purchasing this Samsung C24F390 Curve Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3 )Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything higher quality than this is a ripoff. You can’t see better quality with the naked idea.
I would recommend this to a friendBrand response from Samsung
Posted .Jonb:
Thank you for purchasing this Samsung C24F390 Curved Monitor. I am glad that you are happy with the experience.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
- Samsung Solutions
Ok Monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitors are just ok. Nothing special bout them. I mean the curve feature is fine, but that's it.
I would recommend this to a friendBrand response from Samsung
Posted .musoke:
I’m sorry to see that you rated this product 3-stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Samsung Solutions
Too much priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product seem to be but overpriced. Got it and happy with its purpose
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mrkv,
I am very sorry to see that you were not happy with the price for the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you can find a better monitor in the price range. This is a basic monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cheese:
Thanks for choosing the Samsung C24F390 Curve Monitor. If you have any issues with your monitor that cause you to give it only three stars, please feel free to contact Samsung Customer Support any time.
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Ok Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. The curve was a little different. I ended up returning it. It wasn’t bad just wasn’t for me.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .SPECIALK,
Thank you for sharing your feedback on the Samsung C24F390 Cruved Monitor. I am sorry to see that this model fell short of your expectations.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service.
~Samsung Solutions
Not Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it not portable. Purchased AOC very portable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
-Samsung Monitors
Not as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally speaking most samsung products I purchase are amazing. With this specific model, I've been having issues turning it on and off. Another issue is it keeps searching for an input. My computer was swapped twice, to see if this was causing the issue. It continues to do the same thing. I am returing it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AshforGames32,
I am very sorry for the issues turning of and on, as well as searching for an input that you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Not for high graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and probably would be good for basic, normal requirements. But, I really needed a higher contrast.
I would recommend this to a friend- Pros mentioned:Picture quality
I like that it stands on it's own.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it stands on it's own. Nice picture quality.
I would recommend this to a friend Nice screen but. .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow loading and high priced. Touch screen wasn't worth higher price paid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cindy20,
Thank you for sharing your feedback on the Samsung 24" LED Curved FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations with slow loading.
Please reach out to us for assistance with your monitor and the slow loading.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Got what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, no issues with the monitor. Fix’s on desk
I would recommend this to a friendBrand response from Samsung
Posted .NoName,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
I Expected More From This Brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original paid 200!!, after testing this monitor for 4 months i have come to the conclusion that I should have spent the money and then some on different brand or model. Iv always liked Samsung products and had good experiences with them but after reading reviews on this product and experiences myself, it seems this is one Samsung let’s slip through there fingers. To start with the monitor gets so hot that sometimes will turn off. The imagine quality isn’t what its truly cracked up to be, and to top it off after 4 months pixiles have stared to die, all I can say is thank you Best Buy for a product replacement plan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nwsubaru,
I am very sorry for the issues you have encountered with your C24F390 Curve Monitor. I understand the frustrations and the inconveniences this has caused. I ask that you please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
We can be reached by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from BestBuy.com or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Solutions
It's ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen but don't like they way the base angles down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Will,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" Monitor. I understand your disappointment but do want you to know that this monitor does indeed tilt.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Good screen but not adjustable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it as I needed to be able to adjust the height and angle
No, I would not recommend this to a friendBrand response from Samsung
Posted .SPAR,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Good screen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good but the display was not to my liking.
I would recommend this to a friendBrand response from Samsung
Posted .Sling,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
OK if price is the only consideration.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subject to screen burned images. Some pages will not adapt to the curve.
No, I would not recommend this to a friend
