Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
Breaks very easily
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were moving the monitor and the screen cracked very easily in the curved part of the monitor. Completely ruined. We did have it for nearly a year before this happened. Just be very cautious picking this monitor up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kendra:
Thank you for sharing your experience on the Samsung 24" CF390 Curved LED Monitor. Your thoughts on this model are much appreciated and will be shared with our internal teams towards future improvements.
Should you ever have any questions or concerns regarding Samsung Monitors, you can reach us via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
- Samsung Solutions
A++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great value. Great resolution and clarity .
I would recommend this to a friendMonitor is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.over priced works ok just an average monitor......
I would recommend this to a friendNot as expected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as I was needing a new monitor. After hooking it up I notice the screen was dark and not impressive. Had to return, wasn't what i was hoping for
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Buy new not refurbished
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never try this out but was missing wires. That’s what I get for buying a refurbished unit.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Great monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is great alsikg with its size. I would recommend.
I would recommend this to a friendGaming monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing ever.playing the game is a way better view.
I would recommend this to a friendChanges colors and fuzzy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a terrible monitor. The screen is beautiful when it works. It will out of nowhere change colors and become fuzzy. Regretting the purchase.
No, I would not recommend this to a friendExcellent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor for my wife to use at home for work. The clarity is unbelievable. It makes her happy which makes me happy.
I would recommend this to a friendCannot Adjust Stand, Poor Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor stand cannot be adjusted. Not happy with my purchase. Purchased on sale, and now I understand why the unit was discounted. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HappyCustomer,
Thank you for purchasing the Samsung - 390 Series 24" LED Curved Monitor. Please know that this monitor does indeed tilt. It has a tilt range of -2° to +22°, as listed in the User Manual. Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you. If you still need assistance please do not hesitate to reach out: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung Monitors
HDMI port not working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed, best buy sold me a none functional monitor. I bought two of these, one of them work as expected, but the HDMI port does not work on the other one. I had t use the legacy VGA. I did not returned because when I opened the package few weeks after purchase and the return period was already gone. I think the monitor was returned by a customer bought it before me and they did not even bother to fix the issue before resell it. I just wasted m money on partially functioning monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .moony3,
I am very sorry for the HDMI issues you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
not for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this monitor on special thinking it would be the Best besides the fact it is curved and without looking at the specs. Terrible contrast and the ghosting was unbearable. Ended up returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Fernando:
I am very sorry to see that you have encountered issues with the Samsung C24F390 Curved Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
- Samsung Solutions
- Cons mentioned:Speakers
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No internal speakers. Don't want to go buy speakers just to use internet. Returned to store same day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: http://www.samsung.com/us/support/owners/product/LU28D590DS/ZA
For additional support:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Monitors
Open Box - BEWARE!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it one star because it was open box "excellent condition." The monitor stand was missing and several of the LED display lights were dead giving a 1/2 inch wide vertical black streak all the way down 1/3 of the monitor screen. So disappointed. Started a new job and bought this out of my own pocket. Now I have to drive an hour and a half one way just to return. The screen itself appears to be absolutely beautiful resolution.
No, I would not recommend this to a friendTurned off to curved screens and returned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure some people would really like this monitor. Pretty fuzzy screen, very top heavy, a really off-putting product for curved screens.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 1star, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Samsung Monitors
Samsung montier tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it back to best buy because IT said, that was wrong one and suggested me use TV instead of montier screen
No, I would not recommend this to a friend- Pros mentioned:Curved screen
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good smaller monitor. It fits on a smaller sized desk and the curved monitor allows a game to be viewed from several angles with great clarity.
I would recommend this to a friend Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor compatibility with my Surface Pro 7+... If you don't already, it might be good to communicate this info to potential customers
No, I would not recommend this to a friendGreat monitor for grandson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. Seems to work well for his gaming system. This was what he wanted for it.
I would recommend this to a friendcame damaged with black line running down screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.opened the box it came in and it was damaged with a large black line running down the front of the screen. best buy in algonquin, IL refused to help and store manager did not believe it was damaged prior to us opening box and stated we must have caused the damage. never going to buy anything from this company again and we were very loyal customers who even had best buy credit card. we have told everyone are story and are also promoting they buy from a different company
No, I would not recommend this to a friendBrand response from Samsung
Posted .eric83,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy customer service directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
