Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
Expensive and Low Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 days of using the monitor it appeared an horizontal line, first colored then just white that went from side to side. Looks like some pixels are dead or just stopped working. Such a shame from a Samsung Monitor. Seems like quality is no longer a part of their brand.
No, I would not recommend this to a friendMight be ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it’s always pointing down. Proabably find at a stationary desk by not to portable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rtpo,
Thank you for purchasing the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. Please know that this monitor does tilt. It has a tilt range of -2° to +22°, as listed in the User Manual. Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you. if you need any assistance please do not hesitate to reach out via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung Monitors
You pay what you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap price for cheap monitor. No issues with display. The on/off button was frustrating to work with. Turning it off takes a longer wait time- and a bit of fumbling around.
I would recommend this to a friendOpen Box Monitor was Used and Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in Best Buy for this Open Box purchase. The screen was greasy dirty, the base was all scratched up and the stand appears to be a substitute. The stand put the monitor at the wrong angle which we know because this is identical to another monitor we keep in the home office. Including the two week wait for delivery, everything about this purchase was wrong and now we've got the hassle of returning it. You've got to do better, Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wolf,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived in not so good condition.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
- Pros mentioned:Picture quality
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great screen but the 27 is much better. My husband does a lot of reading and there is a noticeable difference.
I would recommend this to a friendBrand response from Samsung
Posted .Likeit:
Thank you for you for purchasing the Samsung C24F390 Curved Monitor.
If you ever have questions or need assistance with this monitor, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Thank you for choosing Samsung!
- Samsung Solutions
- Cons mentioned:Hdmi
HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wont connect to the pc with hmdi cable after two months of use. Picture quality is not there either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .steve,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Dead pixel in the screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor looks great but it does have some dead pixels right in the center of the monitor. And I exchanged it for another one still had the same dead pixel issue in corner this time. So I now have exchanged the same to a LG 27inch monitor.
No, I would not recommend this to a friendDO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is not sturdy at all. I had it on my kitchen table and it still was easy to wobble. I had it less than 2 months before the monitor tipped over with little effort and now images are distorted and unviewable on the screen. The only positive thing I can say is that is was easy to connect to my Windows 11 laptop,
No, I would not recommend this to a friendTrain Your STAFF !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the following computer; CyberPowerPC - Gaming Desktop - Intel Core i7-9700K - 32GB Memory - NVIDIA GeForce RTX 2070 SUPER - 2TB Hard Drive + 500GB SSD - White I was told this particular Monitor would work as a second HDMI plug in Monitor. However, even though there are two HDMI plug ins on the back the computer only works with ONE HDMI Monitor. I need a Monitor using a Display type plus in it seems?!?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Phil123,
Thank you for sharing your feedback on the Samsung 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your HDMI port needs.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for gaming and general computer use. Worth the buy.
I would recommend this to a friendGreat monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dmin depth monitor and has a night time feature so itll be easy on the eyes
I would recommend this to a friend- Cons mentioned:Stand
hoax
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like. Points downward and doesn’t adjust at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent monitor, it has been good. I thought it would be bigger.
I would recommend this to a friendGreat for dual setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this in my business to setup dual monitors and they work like a charm!
I would recommend this to a friendSamsung monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these for my office and love them so I can work off my laptop.
I would recommend this to a friendNo sound?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My monitor displays everything nicely however I think it’s defective because there is no sound. It’s not my PC I checked with another monitor?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joe7865:
Thank you for purchasing the Samsung C24F390 Curve Monitor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/computing/monitors/curved/samsung-24-curved-led-monitor-lc24f390fhnxza/#specs
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance with adjusting scaling, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Horrible and totally unhappy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it as the computer that was bought that had to be returned and the monitor was opened late and due to this I missed the return period and now the monitor isn’t working and I am out of the money I paid
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 1 star, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Unsatisfactory Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not work. I opened the box and everything looked good, however, I did not hook up the tv for 1 month. Nothing worked it just displayed some lines and circles on the left side of the screen. I threw original packaging so I understand I can't return it. Also had delivery problems and had to call Best Buy and Fed Ex.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the screen issues you have encountered with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad that I gave this one a try. Great product for a affordable price.
I would recommend this to a friendNice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a curved monitor before. I like it. It says you can tilt it but as far as I can tell you can't. Nice for the $150 price
I would recommend this to a friend
