Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
Very Bad Screen Control Design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice monitor but the design has a very undesirable feature where Samsung placed the screen controls on the back of the lower right side of the monitor. There is only one control that acts like a tiny joystick. This feature simply stinks. Samsung may have designed the controls this way due to the curved frame which, in my opinion, is not worth it. My previous Samsung monitor had separate buttons for controls. These worked great. I'm also having trouble with the monitor not being responsive when I am using it with an HDMI KVM switch that is connected to two PCs.
No, I would not recommend this to a friendNot happy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is not good. Has a bad pixel line in entire display.
No, I would not recommend this to a friendBrand response from Samsung
Posted .POLKAUDIOSOUNDBARISGOOD,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
No wires included
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was really looking forward to using this monitor after opening his gift. The package included the monitor, the stand and a wire that didn’t even belong to the monitor. I have no way to connect the monitor since it came with no wires, at all. I am so sad and I have a very disappointed 10 year old.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike14:
Thank you for purchasing the Samsung C24F390 Monitor. I am very sorry to hear that you did not receive a power cord. This should definitely not be the case and I understand your frustration.
Please contact Customer Support toll-free at 1-800-SAMSUNG with the serial number (found on the back of the monitor) so that we can help correct this unfortunate situation.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Poor color quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen would not recognize light green shading in cells. Other than that it is a great monitor.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Difficult to adjust settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen but very difficult to adjust settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gail:
I am very sorry to see that you are having issues adjusting your settings on your C24F390 Curved Monitor.
Please contact us so that we can assist you with adjustment settings via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
We look forward to hearing from you.
- Samsung Solutions
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was a good tv but I had to return it because it didn't fit my in my space.
I would recommend this to a friendBroke after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the monitor for 3 weeks and it developed horizontal lines on the entire screen. It's off to a repair shop for warranty. So I'd have to say it's garbage.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one I had previously worked much better. It was more intuitive. This one is not even close.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Loki,
Thank you for purchasing the Samsung C22F390FHN Curved Monitor. I am sorry to hear that you are not happy with this monitor.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the opportunity to diagnose and treat your product issue.
To better assist you with step by step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor stopped working less than 2 months of bught, do not recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 390C Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Look out for damage boxes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look good when I purchased it on the outside. Had a little punch hole in the box. Didn't think too much about it until I got home and was cracked, but best buy was good on return and helpful.
I would recommend this to a friendMonitor sometimes blinks like internal power surge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor blinks frequently as if about to shut down
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Monitor,
Thank you for purchasing the Samsung C24F390FHN Curved Monitor. I am sorry to hear that you are experiencing difficulties with your display flickering.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung C24F390FHN with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the chance to diagnose and treat your product issue.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
DONT BUYYYY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 1 dead pixel within 3 weeks of buying this product. and they wouldn't do anything because there is a "15 day return window" but like ? what product from best buy will break in 15 days? poor service bad monitor . WOULD NOT RECOMMEND!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kaelon,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Not so clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Curve has no positive effect. Unclear graphics - you get what you pay for.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .MickeyNat,
Thank you for sharing your feedback on the Samsung C24F390 Curved Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your image quality issues.
You can reach Samsung Support via:
1) Toll-free at 1-800-SAMSUNG
2) LiveChat or email -- copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung stands behind the quality and performance of every product we manufacture, and we back the C24F390 Curved Monitor with a 1-year manufacturer's limited warranty.
~Samsung Solutions
The curved screen was not too cool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to adjust to the curved screen, and seemed smaller than 28"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimpc,
Thank you for purchasing this Samsung C24F390 Curve Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3 )Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
Does what it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture does what it says just cant tilt vthe screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lordofthe7567firelord:
Thank you for purchasing the Samsung C24F390 Curved Monitor.
Please know that this monitor does indeed tilt. It has a tilt range of -2° to +22°, as listed in the User Manual.
Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you.
For further assistance, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Love the clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear viewing monitor. Not sure it is worth the extra $.
I would recommend this to a friendBroken on arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit arrived not working, not sure who was at fault but sadly had to take it back
No, I would not recommend this to a friend- Cons mentioned:Tilt
Permanent Forward Tilt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen has a forward tilt and no way to adjust it. It is not good for working on for long periods of time.
No, I would not recommend this to a friend Don’t buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought at least 6 of these and kept returning them one after the other. Terrible quality, always something wrong like loss of pixelation or led lighting issues.
No, I would not recommend this to a friendTilt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is tilted foward and there is no way to adjust it . It’s not put together from the back side .
No, I would not recommend this to a friend
