Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 5044601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 390C Series monitor for its excellent picture quality, immersive curved screen, and user-friendly setup. Many appreciate its affordable price and vibrant color display. However, some customers express a desire for integrated speakers and a more adjustable stand, while others mention limitations with the tilt function and the number of HDMI ports.
This summary was generated by AI based on customer reviews.
Love it! But there is a problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this and love the large display.The problem is that i only have the monitor for 2 weeks and already has a group of dead pixels.
I would recommend this to a friendGreat if it didn't have issues shortly after
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible monitor. Since I am a huge Samsung fan, I thought I would give the monitor a try. At first, it worked great for a few weeks, however shortly after a line came through the screen. Since the line was toward the bottom and I moved states, I didn't bother returning it or contacting support. Gradually more lines appeared until the monitor finally gave out. Perhaps I got a defective one. If it weren't for these issues, I would have been quite satisfied with this monitor for a non-gaming monitor.
No, I would not recommend this to a friendEh does the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Honestly it should be $100 for the quality but it’s a monitor. If I wanted a fancy one I’d spend over $300 I have two hooked to a Mac mini. They do the job.
I would recommend this to a friendChoose another monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic housing is flimsy and cheap in appearance (sort of like buying off brands that try hard to look nice) and after only 4-5 minutes of operation I noticed significant lag/jumping. I thought maybe I had a loose cable so I made sure the HDMI was completely seated. Turns out that its just the monitor. I suppose that this could just be a defect that is specific to this monitor, but I plan on returning it and purchasing a different brand. In conclusion, there are many other monitors out there, for only a few dollars more, that would give you significantly better performance and quality of materials used.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TechTalk:
I am very sorry to hear that you are not completely happy with this model.
If you have not yet returned your monitor, please allow us the opportunity to investigate your concerns and assist you towards a resolution or replacement, as I’m sure you will find the C24F390 curve monitor to be an excellent visual enjoyment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung monitor with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We look forward to hearing from you soon.
- Samsung Solutions
Okay for gaming, but UNREADABLE text
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this based on the amazing reviews, and was shocked when I plugged it in and the text on the screen looked like some kind of 8-bit pixelated joke. I updated the drivers, tried the HDMI cable, adjusted the Clear Type settings... and it was horrific. If you mainly use this monitor for watching movies or gaming it'll be fine, but if you plan on looking at it to read anything at any point you'll hate it. I wish I'd seen more reviews that pointed this out so I thought I'd leave one myself after I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NatHanks:
Thank you for your review of this Samsung C24F390 Curve Monitor. I am sorry to hear that it did not work out for you and you have returned it. .
Should you ever decide to give Samsung monitors another try and need assistance with setup or with any concerns, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We greatly value your review and will share your user experience with our product team.
- Samsung Solutions
Put the on\off switch in the back or front.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the stupid joy stick installed in back of the monitor. It is a useless piece of junk I have ever seen. A on/off switch is all that is needed. I still can't get this stupid thing to turn itself off. I am not a Geek.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Average Color Output. Grainy Blacks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the images are nice to look at, they lack a lot of color depth. The monitor doesn't reproduce the images very accurately. But the bigger annoyance with this monitor is its inability to work with blacks. Any video with slightest amount of black becomes grainy and noisy. Watching movies with darker color palette has become quite a pain as the pixelated dark patches divert your attention.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ankitg0:
Thank you for purchasing the C24F390 Curved Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this model has excellent 3000:1 contrast ratio to deliver deep blacks and bright whites so you can clearly see even in the darkest or brightest scene with Samsung's Active Crystal Color technology.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Samsung Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen and pages change to faint color randomly...
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the color issues you have encountered with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Cons mentioned:Tilt
not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the base it wiglly, can not tilt screen!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered stand/base issues with the Samsung 24" 390 Series Curved Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never again. This monitor was nothing but trouble. It would shut off, and I've have to disconnect and reconnect the cable to laptop to make it work again. Try having to do this several times a day! Sent it in for repairs less than a year after purchase - worked fine for a couple months, and then back to same aggravating product as before. Couldn't pay me to buy it again!
No, I would not recommend this to a friendText is difficult to read
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried and tried to adjust the controls both on the monitor and thru my NVDIA GeForce control panel. I replaced a Sony 17" traditional monitor that was crystal clear. Will be sending this back and replacing with a better model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoeL,
Thank you for sharing your feedback on the amsung - 390 Series 24" LED Curved Monitor. I am sorry to see that this model fell short of your expectations.
Please know that we want you to be satisfied with your purchase.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Very disappointed in Best Buy's listing of this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to pick up this monitor because I have had a hard time finding affordable ones that are compatible with Mac. The website showed that this was so I immediately put it in my cart and purchased it. I set everything up, rearranged my entire office to find the perfect spot for this monitor only to find out that the listing that Best Buy placed was FALSE and that this monitor is NOT compatible with Mac. Online help is worthless so I will be going to my nearest store and hopefully have this entire issue resolved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FalseCompatibilityClaims,
Thank you for your review on this Samsung - 390 Series 24" LED Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
If you are still having trouble after visiting your local store and need help with the monitor itself.
Please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. The one button concept is a joke. The backlighting hotspots are hard on the eyes and I can NOT adjust any settings on my PC for this over-rated "monitor" I don't even want another if it were FREE
No, I would not recommend this to a friendNot Worth Even the Sale Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor looked great in the store. Got it home and knew when I turned it on, it was not going to work for me. My excel spreadsheets looked like they had been written with a leaky pen. My very old HP monitor I was replacing had better clarity. Adjustments didn't help. I returned this monitor and purchased a Viewsonic. Now I'm happy.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Lindad,
Thank you for your review of the Samsung C24F390 Curved Monitor. I am very sorry that you were not completely happy with the unit you received and have returned it.
Your opinions are greatly valued and will be shared with our teams.
Should you decide to give Samsung monitors another try, please know that Samsung products are engineered to the highest standards of performance and quality and we back this Samsung model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
Should you ever need assistance or have questions about this product, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for bringing it to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service. We hope to have you back as a customer again.
~Samsung Solutions
Specs listed for monitor are wrong.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the monitor by filtering specifically by DVI ports. The specs for this monitor listed 3 DVI ports... This monitor does not have any DVI ports. 1 HDMI, 1 VGA.. that's it. Totally not what I needed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LadyKBear,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Monitor. I understand your disappointment and hope that you will give us a chance to assist with you with this monitor.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Screen breaks easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second monitor that has broken for my husband, the screen randomly decided to crack. We are not getting this monitor again, it is ridiculous. This one lasted only 4 months, what a joke! Do yourself a favor and get something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
-Samsung Monitors
Samsung Monitor
Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this. It may be a good monitor, but there are no oprions to adjust angle or height. We now need to place a book underneath monitor and another to adjust for the angle. If we didn’t throw the box away, would definitely return it. So disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Susan,
Thank you for purchasing the Samsung - 390 Series 24" LED Monitor. I am sorry that you are not happy with the stand that this monitor has come with.
For assistance please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
6 of 6 Failed shortly after 1 year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered 6 of these units. Shortly after a year, about a year and 3 months (Just outside of warranty) all 6 of the units have failed. The screens go crazy and no longer display images just random colors. All units were on UPS/Surge Protectors. Would not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BSharpe:
I am very sorry that your monitor is not displaying properly. Although your monitor is out of warranty, I invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, the below is our flat-rate service fee for out of warranty 24” monitors. The below does not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
Flat-Rate Service fee for 24” – 32” Monitors: $150
You can reach Samsung Customer Support at 1-800-Samsung and a representative will gladly help you.
Again, I am very sorry for the current issue. We look forward to hearing from you.
- Samsung Solutions
power supply garbage horrible for coding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this thing died in less than 2 years. its horrible for coding as the curve will torture your eyes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vilogi,
Thank you for sharing your feedback on the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your monitor.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Dead after 2.5 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was great, bought it on 11/28/2018. But now on 02/16/2019, it suddenly went black, won't turn on, and the power button won't even glow blue to indicate power. Didn't purchase a replacement plan so I presume my trip to the store won't go well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoePro:
I am very sorry for the issues you have encountered with your C24F390 Curve Monitor.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
