Customer Ratings & Reviews
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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/74cbe1f4-35c2-4c28-a11d-ae4191c9a8b8.jpg)
- Model:
- C11CJ66201
- SKU:
- 6492050
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.
This summary was generated by AI based on customer reviews.
Customer Support is Bovine Scat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for home use. Bought one checked it out then bought second for wife's office. Only one star because Epson Customer Service is Bovine Scat (look it up). Printer ads and printed warranty book say this printer has 2 year warranty "with registration". Fine. But the install SW prompts for express registration would not accept the serial number (many attempts/variations). OK, so I skipped it. After install, I signed into my Epson account to register, entered the model & SN and all seemed OK. BUT the warrantry expiration shows ONLY ONE YEAR!! So I emailed Epson. Thier reply said call their 800 number to talk. NO OPTION ON THAT NUMBER TO TALK TO ANYONE but tech service. The techies had no idea how to fix a warranty expiration date! Next email to Epson got a reply with a different 800 number to talk, but same thing - no option to talk to rep. Third email to Epson required me to copy and attach my purchase receipts (remember printers already registered - just wrong warranty expiration). Epson, if you are reading this check our your "Incidnet: 221204-000356" ticket.
I would recommend this to a friendBrand response from Epson
Posted .Hello InTheDark, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Color printing is very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color printing is very poor and did not last longer than what it was said
No, I would not recommend this to a friendLemon!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing never printed from the get go! Total waste of money
No, I would not recommend this to a friendNot Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that you cannot print double sided. I don't like the way you load the paper and it is not user friendly.
No, I would not recommend this to a friendHad some problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set this up and printed a few pages. I was happy with the quality but then it kept giving me paper jam errors. After getting the support from the geek squad out to my house, he figured out the ribbon cable was slit in two. So when the print cartridge tried to print on the paper the cable would jam the printer. Was very happy with the technician. I returned it to Best Buy with no problems and exchanged easily. I did get a ET-2850 instead and it is working well.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT HAPPY!! Everything time I try to use it I get "scanner error" . It is the same issue and same process every time. For NO reason at all.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Hotelclfrn, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Horrible purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never printed a full document. It always says it is jammed when there is no jam!
No, I would not recommend this to a friendBad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with this product. I failed to print too many times. I had to return it to the store for a replacement.
No, I would not recommend this to a friendF epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest hassle to set up, still barely works. Getting in touch w epson is like contacting the president. Completely impossible
No, I would not recommend this to a friend
Constantly needs to reconnect to wifi
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints fine, but needs to be reset to the wifi every time i use it.
No, I would not recommend this to a friendNeed a magnifying to read panel for instructions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get to print 2 sided. On printer need a magnifying glass to read. So far I hate this printer.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and no paper tray extremely small display hard to navigate
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello cugolfn; we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Terrible printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to hook up. Too difficult to print to.
No, I would not recommend this to a friendSlow printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend. It's super slow in everything. So stay away.
No, I would not recommend this to a friendCrap printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot initialize the ink. Will not link to wi-fi. Salesman said it was “so” easy to set up!
No, I would not recommend this to a friendPoor color quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor print quality. Colors print out faded and not sharp at all.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello gabs, we're sorry about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
Bad prinet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer keeps on jamming if you feed in over the sheets of paper.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JoelC, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Boooo
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 uses. Bought for sublimation. The quality is poor
No, I would not recommend this to a friendNeed upgrades better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to continuously signed it to the internet because it keeps dropping it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi AbrahamR, we are sorry to hear that you are experiencing issues with your printer. Your Epson EcoTank ET-2800 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony - The Epson Team
Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad machine returned. Would not feed paper. Tried 3 kinds of paper none worked.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Refrigerator, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
