Main Content

Customer Ratings & Reviews

$349.99
Save $150
Comp. Value: $499.99

Customer reviews

Rating 4.3 out of 5 stars with 719 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 719 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my Shark vacuum!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is wonderful. It mapped out the house and does an incredible job cleaning. I have upgraded padding, but you could never feel the difference before. Now that Shark has taken over, the carpeting feels of higher quality. My floors have never looked better.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing is pretty fantastic. A huge upgrade from my previous Deebot. Pretty quick and does a great job cleaning up everything off the carpet. Covers every inch of the area. I like that you can map out the room an then tell it where not to go.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Game Changer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife for Christmas and let me just say this, my brownie points are through the roof! Ok back to the vac, this thing is awesome! You’re able to map out your areas and it scoots along and works like a charm. Fellas, grab this for your significant other if they really want it… TRUST ME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's Day gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She loves it and it does everything as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gets the job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Fabulous for hardwood floors and doesn’t miss a thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark Vacuum

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and time saving ability of the shark. I do wish the suction was a bit more powerful though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just WOW!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for a bout a week and i must say, this thing is powerful!!! Had the prior version from 2021 but this model is sooo much better!! Has super sunction and does not get stuck like the other one. Only has one brush vs 2 but i think it makes up for in the suction. Highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Schedule to clean daily with and let it do it's magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect no problems so far as I found the other robo vacuums are not good

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Shark Vacuum the Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use daily and its amazing not having to cleaning manually every time make the house looks amazing ang the matrix mode it's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum have used this vacuum for about 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I can’t believe how much dust and dirt it grabs. We don’t even see it on the floor. We run almost daily. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot is amazing and capable of cleaning g your house in an efficient way, I’d just say that a drawback for now is that you schedule the cleaning by room, so if you want to use the schedule option it’s only available for the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the vacuum to run on a schedule was very easy. However, if you have dogs that shed a lot, you will need to cut the hair out of the brush roller quite often. Other than that it’s been great. Setting up rooms that it maps out is a cool feature. Also works with Alexa so you can tell it to run whenever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, four hard floors, or low pile carpet. Makes your life, simple and automated simply set the app so that it vacuums at a certain time and you can wake up every morning with clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Much easier than doing it myself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark matrix cleans my floor while I'm away. Much better for my allergies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as I really wanted the self empty feature. So far it’s been amazing. It does seem to run over items rather than just go around them but it’s not super bad about it. It picks up soo much and I love the easy empathy feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Baby Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning machine and easy to use and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Husky hair everywhere

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs one boxer and a husky which she sheds a lot so we use to have hair bunnies everywhere. We really are glad we got this vacuum it makes the every day cleaning easier because we can use this between the the hand held vacuuming we do on the weekends. We have to clean the container out about every 3rd use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A definite lifestyle improvement.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start??? I had the EZ version of the Shark for 8 months. It was merely a test to see if a robot vacuum would work in my home. Fast forward to a few days back I saw this on sale. And the EZ was nice but this one is much nicer. The mapping and control, plus it cleans very well. This was a much needed/deserved purchase.

    I would recommend this to a friend
Sponsored