Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 719 reviews
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Excellent cleaning
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good at cleaning with excellent mapping, not missing spots. The "spot" clean mode would be more useful with at 6 foot square vrs the fixed 4 foot. Also if idle a few days, it a bit hard to get reconnected to the mobile app.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Mapping
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it it does a good job mapping house is easy cleaning is easy too
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
BEST MACHINE EVER!!!!!!!!!!!!!!!!!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is amazing! It picks up everything and your vaccuming days are over ! Do yourself a favor and buy this machine!
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 5 out of 5 stars
I am happy with this
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two dogs. One of them sheds a lot so I had to vacuum my floor twice a day at least to keep dog hair off. My kids recommended getting one of these robot vacuums. so I have been shopping for it.
I used to use Dyson vacuum but I replaced with a Shark Vacuum last year, and I have been happy with it. So, when I saw this unit for sale, I had to try and see.
It does a good job and it automatically starts once a day. I can command extra cleaning with my phone from anywhere. This is working great. It reaches where I was not able to reach so my floor has been clean.
Noise level is not as bad as I expected. After all, it is a vacuum cleaner so it makes loud noise, but it is not bad at all.
I don't need to dump trash every time. I dump them once or twice a week but I think I can go for at least 10 days.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, easy maintenance, perfect for busy households
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
I Recommend This Robot
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a very good addition. It's very easy to set up and it does good work on floors. I have all hardwood floors and it's been perfect so far. The app is easy to use and has all the necessary features to effectively use the robot. It was a great deal of the day purchase.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Not a quiet vacuum
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good vaccum, my floors are clean! I love the self cleaning dock. This vacuum is loud though, I had a different one before and it was quiet. I would givenit higher rating if there was a way to make it quieter.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Highly recomended
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to setup even for technically challenged seniors like us.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great product would buy again
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product works perfectly can set timers a lot better than the ones that have a mopping feature. This is cleaner definitely happy and recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
4 stars
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over the holidays, I accidentally broke my sister’s vacuum by not properly cleaning before using it. Unfortunately, it picked up something that caused it to malfunction beyond repair. Wanting to make it right, I decided to replace it with a Shark vacuum.
I’ve had positive experiences with Shark products in the past — I personally own several of their electronics and have always found them to be durable and reliable. When I saw that Best Buy was offering a special deal, it made the decision even easier.
While I can’t give a full five-star rating since I’m not the one using this particular vacuum, my trust in Shark’s quality leads me to believe it will hold up well for my sister. Based on past experience, I fully expect it to perform reliably, and I’ll continue to consider Shark for future purchases.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Mapping
Rated 4 out of 5 stars
Great Product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good vacuum! We absolutely love it. It's picks up everything and it maps your house so it knows what rooms to clean! It cleans the floorboards and I love the self cleaning feature. The best!
I would recommend this to a friend
Rated 4 out of 5 stars
I would buy another
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome vacuum sucks up good and gets every available spot of carpet does tend to get caught on cords and other small items
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
10/10 shark robot vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you have pets this is a must. With 2 dogs always shedding this little buddy helps a lot with keeping the fur off the floor. It actually picks everything up and even leaves the nice little lines/ designs on your rug.
I would recommend this to a friend
Rated 3 out of 5 stars
Try a different shark robo vacuum
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn’t seem to pick up a ton, we’ve tried cleaning it. Including cleaning the many filters and it just misses a lot. Sometimes we will run it and 2 minutes later it needs to go back to base. We may try to recalibrate it but honestly I’d go with a different one. Still would stick with the shark brand as we’ve had a different model of the shark brand before and it did wonderful but after many years it died on us. Which was to be expected.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi King, Thank you for taking the time to share your experience with your Shark RV2320S. It’s disappointing to hear that it hasn’t been performing as expected, especially with the short runtime and debris pickup concerns, even after cleaning the filters. We appreciate you being a loyal Shark customer and understand how important consistent performance is. If you’d like help with recalibration or further troubleshooting steps, our support team is available and ready to assist at 1-800-668-9600, Monday–Friday, 9 a.m. to 9 p.m. ET. Best regards, Shark clean
Rated 5 out of 5 stars
Powerful and Smart Cleaning Solution
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent robot vacuum! The mapping is super accurate, and the strong suction easily picks up dust and pet hair—even from under furniture. It’s great not having to empty it often, and the Wi-Fi features make it easy to control. Definitely a smart, efficient cleaning helper!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Gets the job done!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets the job done! I have cats and dogs, and the Shark robot vacuum is running 24/7. It is also bag less, so you won’t have to worry about purchasing disposable bags. It comes with a bin that you can empty, and the Shake robot will alert you. AMAZING!
I would recommend this to a friend
Pros mentioned:
Mapping
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this robo vacuum! I have a husky and a Havanese and it charges quick and I can set it up whenever I want it to clean, it mapped out the room and it gets right to work. Self emptying capability is pretty neat too. It’s easy to just empty the bin out, no need to buy a filter or bag to replace anything.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have owned a few robot vacuums over the years and I have to say that this one by Shark is worth every penny. it does an excellent job of cleaning my hardwood floors and carpet throughout my apartment, and I love that it empties itself. It is very efficient and does an excellent job every single time.
I would recommend this to a friend
Pros mentioned:
Navigation
Rated 5 out of 5 stars
Great vacuum with added features
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice upgrade over my previous vacuum. The self emptying is very efficient, actually packs the dust and debris to save space. Navigation is very good, hasn't gotten stuck yet. Like the ability to use matrix clean on my carpeted areas. Ability to schedule runs and map out no-go zones is also a plus.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Gets it done. Great for pets!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a German Shepard and I was tired of vacuuming dog hair. Always gets the job done.