Customer Ratings & Reviews

The representative help me choose the best amplifier for my subwoofer he also mounted the cleanest way possible looks great works amazing

Chris installed this amp-woofer to perfection. Couldn't be happier

agent: Felix in BestBuy Temecula, California.. quickly upgraded my car stereo. Now enjoying my CarPlay fully setup new speaker and subwoofer.. thank you Felix

Work was well done, on time, and a clean installation.

Sergio installed our amp and subs for us and it all works incredible with no problems. I'm so glad my boyfriend and i had them install it.

Alex at best buy is the bomb, they did a fantastic job!

Good install recommend to a family or friend very polite

Well the installer he the only one that installs and was not pleasant at the midtown location in Charlotte . He said the installation would take 4 hours . Which was a joke because the battery and every is located in the back of the car so no wires had to be fed to the front for anything . I was also blindsided with an extra $25 custom fee. Plus some other fee . When I asked the installer initially I asked what was need and was that it he said yes I guess he assumed he was going to up sale me in the store but I purchased everything and brung it in so boom he had to hit me with a sneaky fee . If you go be prepared The images show my battery in the trunk on the right and on the left the " custom installation " that he preformed that took another 30 min it just that one tiny box that's about 5 inches long. from an installer that prides himself on telling customers with his sassy mouth that He's been working installation at bestbuy for 11years to do in between those two is my speaker and amp all in the trunk it took 4hrs he told me smh

we did a 600 watt then i got hooked and a week later we did a 3000 watt

The closest Best Buy where I could get my amp installed eas in Sweetwater, Okla., 120 miles from where I live, I get up at 6am, shower and everything and leave at 7am, my appointment is at 10am. I get to the Best Buy in sweetwater at about 9:40am, it was supposed to be a 2.5 hour job, keep in mind that I have installed the speakers and run the speaker wire. So I ask the guy if I can do some pinstriping on car while he is installing the amp snd promise to get in his way, he tells me no and also tells me that i can't even be in the room where he's installing my amp, he sites insurance reasons, which is probably true even though this is NOT a garage per-sa with heavy equipment not even a floor jack its a stereo installation room with some screwdrivers and such, but I ask him how long he will be and he says about 2 hours. So I go to Lowes which is in the same mall and waste about 2.5 hours, When I get back he's on the phone, the backseat is still out of the car, the speakers are still out of the car, the exact way they were when I left, when I tried to talk to him, he just waved me off and,pointed to the phone at his ear. I go to the front and ask to speak to the store manager, this young girl approx. 22years old comes and ask's me what the problem and I explain everything that I just wrote above and told her that I had already been waiting close to 4 hours by this time, I also asked her if I could do some pinstriping on my car while I was waiting and that I wouldn't get in the installer's way, oh no she says "your not even allowed to be in that room", but she said that she would find,out what was taking so long, she came back about 20 minutes later and gave me mumbo jumbo and said he would be finished soon, well soon was over 1.5hrs later. As I was driving home I kept saying to myself that the radio was sounding like crap, this amp that I had installed in my Audi was the same amp that was in my Camaro, so I knew what it should sound like. The next day I took the amp out of my car as I was going to have someone look at it, but I noticed the two fuse's were sitting lopsided so I took the amp apart as I couldn't pull the fuse's out when i got the amp apart i seen why I couldn't them out as they were welded in to the spot where they are supposed to be able to remove them from and it looked like they had been shorted out. Needless to say I will never go back to Best Buy again!!!!!

If I could give a minus star rating I would! The car audio crew at the Best Buy in Salinas California are amateurs posing as professionals. I made an appointment to have a car amplifier installed and had to wait almost 2 weeks for an appointment date. Now bare in mind that you must include the model and year of your vehicle at time of booking. With that said I went to the store on 5 seperate occasions to speak with an installer to make sure they could do the job and was told noone was available to speak to me on 4 occasions. Finally the 5th time I went to the store I was able to speak with a car audio installer; I had already waited 8 days to have it done and my appointment was 2 days out. The installer "Jim" looked at my set up and said that if I couldn't figure out how to install the amp than he couldn't either. Huh, what?? I thought they did this for a living. He eventually went and retrieved a Manager that said they could "try" to install the amp but they probably wouldn't be able to. The next day I received a phone call from the same Manager that basically said don't bring my Mercedes-Benz beacuse they can't work on it. To add insult to injury; I received an email from the Geek Squad on the scheduled date of install stating I missed my appointment with them. I wouldn't let the car audio guys at Best Buy babysit my pet rock much less install anything in my vehicles!!! Needless to say I installed the amplifier myself as you can see below

Order Number1120361588038 Dec 26, 2020 Total: $317.99 KICKER - CX 1200W Class D Digital Mono Amplifier with Variable Low-Pass Crossover - Black Qty: 1 Picked up on Jan 2, 2021 at Walker, MI. Picked Up I paid with my credit card for the amp and also was charged for installation fee of 119.99$ WITHOUT letting me know. Then I get charged on February 21 another 119.99$ installation fee and got a 30.00$ late fee for some reason on my credit card. Now I will see Susan today and find out if the 30.00$ late fee was reported to my credit; and why was I charged installation fee on February 21 again on my credit card. I also was charged installation fee again when I picked up my car on February 7 after audio was installed with 2 damaged parts (door seal, and door sill plástic cover) to my car that best buy paid for because I did not know I was already charged for the installation when I paid for the amp. It seems I was charged 3 times and was refunded twice now. The reason why I was charged 2 times 119.99$ on my credit card installation fee is because I paid off the card first week of January January 2 2021. Which included the 119.99$ installation fee. I have no idea on my bill it shows February 21 119.99$ again. I'll find out today from Susan. Thank you Susan for your help with refunds.

They could get my power thru the fire wall of my 2021 jeep compass, that should tell you the level of experience the geek squad has! I truly dont think he even tried, ill show a pic of what tried. Didnt even attempt to remove the rest of the clips it had to take the shield off and actually do the job but made me wait over an hr to say theres nothing he can do. They make tools specifically for this so a pro should have it and be able to run a power wire.

This place is a joke. Do yourself a favor and stay away.

From start to finish, my experience with Geek Squad was nothing short of exceptional. They installed an amplifier and subwoofer in my car, and the results absolutely blew me away. What stood out most was their communication—they kept me informed every step of the way, answering questions and explaining the process with clarity and patience. But what really set them apart was the craftsmanship. The installation was beyond clean—it was immaculate. The subwoofer and amp were tuned properly, Wires were tucked away with precision, the equipment was mounted securely, and the entire setup looked like it came straight from the factory. You can tell they take real pride in their work. I’ve had installs done before, but nothing even comes close to this level of quality. If you want your car audio done right, Geek Squad is the only name I’d recommend. 10/10, no question

Hands down, the best retail experience I've ever had. Christian and Jesse helped to guide me through my purchase from the start. Never pushy, they listened to what I was looking for and set me up with all of the right components. They did a full install (head unit, 2 amps, 4 interior speakers, a pair of subs in the trunk, and all of the wiring, etc.) on my 1979 Lincoln Continental. The job was beyond professional. They treated my car like it was their own. The level of care and detail was clear in every aspect of the install. This is my dream car, and I was pretty nervous about having this done. After seeing the workmanship, and hearing the final result, I will sing these guys' praises for the rest of my life! Folks, if you're gonna have any stereo/electronics installed in your vehicle, these are your guys.

I purchased an 8" hideaway subwoofer with integrated amp for my car from Best Buy. I scheduled an installation with Geek Squad. No issues with the appointment. They got started as soon as I dropped off my car. I was told the installation would take about 2 hours. It was finished in about 90 minutes. No complaints. I found the service reasonably priced when compared to other businesses that specialize in car audio.

Very friendly people to talk to, I'm expecting to come back soon so I can install more, very respectful and taught me how to use what I got. Definitely experienced in their field.

Best Buy in Braintree is a the best car audio spot in the South Shore. Priced competitive and they are so good at what they do. They preform each job with consideration for your vehicle. Unlike some of the dealerships out there smh!

The installation team was great, they did a great job with hiding the wires and calibrating everything for me.