Customer Ratings & Reviews

Great customer service. Installer was clear on the details, finished job on time without any hiccups. Looks amazing and sounds even better! Thanks again!!

Great service and quality work,the best stereo system installation available....

The technician who installed my amp & subs did an excellent job. I couldn't be happier with the results!

Excellent staff, the guy who did my trucks subwoofers was very knowledgeable and friendly. I was very satisfied with his timely job and he even took the time to install extra stuff for me with no additional cost like a bass knob.

I had my cousin who does competition stereo system installation and he said is was hooked up properly.....if i wanted more power i just needed to change the stereo system or amp, even both......

Stereo install was perfct! Very knowledgeable installers.would recommend to all!

Tim is great! He installed an amp and subwoofer in my and my fiancés cars. Very clean work and they both sound great!

I had a good experience i still have to go back and adjust the amp but im satisfied!!! Thank you!

This Amplifier is excellent. The sound is amazing.

I received a phone call the day prior to my installation from Jeff in the installation department. From that phone call on I couldn't have been more impressed with the level of customer service. I didn't have much exposure to Jeff, but his demeanor and attentiveness on the phone call was a great first impression. Eric was my installer when the say came. He was so helpful and informative. None of my detailed questions shook his pleasant, helpful, and friendly attitude. I had questions about a future upgrade to the system he worked on and he took the time after I left to dig into deeper and email me more information. I went into this experience questing my decision to have Best Buy install my equipment in my car, now I'll never go anywhere else. Absolutely top notch installation. I've had 3 different car audio specialty companies install equipment for me over the last few years and not one of those installs was as clean and correct as this one is. When I say correct I mean that Eric went above and beyond and tuned my equipment in perfectly. Those other shops put my stuff in and sent me on my way. Give these guys more money!

Always awesome work from these guys - i could not recommend a better place to get this done

Highly recommended the Geek Squad Automobile Staff is very knowledgeable on Automotive Electronics... I have a Total Tech Membership which I think is a great value if your looking to have muliti installations... I purchased a Kenwood 10.1 inch HD Double Din Stereo that Bestbuy doesn't carry from Crutchfield that George from the Otay Ranch location was happy to install thats the benefit Total Tech Members have... You can purchase a product from a other store other than Bestbuy and have them install it... George is very professional and gave me recommendations solutions & answers to all my questions... The installs were all clean and seamlessly... George even went a step further by goings above & beyond with my install by connecting my Stereo Audio System via the big 3 for those that know what the big 3 is its a must in a great hi profile car audio install system google it if you don't know it was greatly appreciated... George also connected my 4 Channel amplifier underneath my seat perfectly so its unnoticeable so thiefs won't be able to see via window but is easily accessible just by pulling the seat forward... George also connected a two 2 way 6 1/2 inch Component Speakers and 2 tweeters and crossovers which he installed in the front car doors and tweeters in dash which sound and look great no problems with my windows or switches ... Its been over 3 weeks since my installation I wanted to leave this review earlier but I was definitely enjoying my system and made sure it was all was functioning properly... Thanks again George will definitely be back to install a blind spot side view camera

The technician double checked all my wiring and came to the conclusion. My subwoofer was defective so I got a definite answer. Just not the one I was looking for.

Install was simple and straightforward, even on an Alfa Romeo. No hiccups. Subwoofer bass is clean and powerful. As advertised! Tech even fabed a bass knob pedestal at no extra charge! Amazing Service! Thanks BestBuy!

They did a good job installing the subwoofer and make sure it was working

Way quicker than estimated and has worked great! Have not run into any problems and has been about a year.

Very communicative about my car audio installation

They did a really good job with the installation. And I was done a lot earlier than what they thought it would be.

the guys did a great job with the install perfect location and ease of access

I was very happy with the purchase of my amp for my jeep and the installation was clean and professional. I am so please and will recommend Best Buy and the Geek Squad anytime!!!