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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2326 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,326 reviews
  • Rated 4 out of 5 stars

    Unfortunate but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took a long time. They were nice though and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long, run on sentenced grateful customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a horrible experience with the install at my local Best Buy, Covid hit. Take the pandemic out of the equation because that’s life, the $ I spent to upgrade a horrible Jeep JKU stereo, the items bought from the experienced sales person which only worked for 9 days because the items weren’t compatible so of course my trusted sales guy took me for a fool because why would the customer expect the 1K dropped work properly and then the 1 year installation fee for further jobs all for naught....then Covid eases up and I have Best Buy’s managers tell me they can’t help me because they don’t have techs, installers anymore, they didn’t give a bleep Even after they told me nobody in Best Buy land can help me I drove by another Best Buy and just seeing the company name hyped me up and ready to blow I walked in and the installers at Marlboro Solomon Pond Mall weren’t dead like I was told and he not only got me the right gear, reinstalled it did an excellent job like a boss I jus looked for his name he gave me a business card but I can’t find it otherwise the dude would be hearing his name for all a Best Buy land as I am truly grateful that not all people are phonies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation at Bargain Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple and straightforward, even on an Alfa Romeo. No hiccups. Subwoofer bass is clean and powerful. As advertised! Tech even fabed a bass knob pedestal at no extra charge! Amazing Service! Thanks BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation very professional love it still going strong years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed my amp & subs did an excellent job. I couldn't be happier with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Amp Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had recently bought a new SUV and we wanted to install the Amp and Sub box from her previous vehicle in the new one. Normally, I would just do the installation myself, but I'm getting up there in years and I'm at the point where I'd rather let someone else do it. We've used BB to install car audio in the past so I decided to give them a try again. They didn't disappoint. The installation time took a little longer than I would have liked, but it was worth the wait. They installed the amp exactly where we asked them to and hid all of the wires and made it look clean and professional. They also tuned the amp for the best sound. And the sound is fantastic. It's also great knowing that the installation is warrantied for life. I'd gladly use them again for all my car audio installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim is the man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim is great! He installed an amp and subwoofer in my and my fiancés cars. Very clean work and they both sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, quality service, friendly. Eric was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double checked my subwoofer installation I did mys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician double checked all my wiring and came to the conclusion. My subwoofer was defective so I got a definite answer. Just not the one I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchasing, techs are very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my stereo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality work,the best stereo system installation available....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionally installed my subs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo install was perfct! Very knowledgeable installers.would recommend to all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in one morning and asked them what is involved in getting a powered sub installed. I had a few "custom" requests. My installer was ammenable to my requests, and also had some great ideas /suggestions. Overall, i am very pleased with the service I got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install sub, amp. And wiring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience i still have to go back and adjust the amp but im satisfied!!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of an Amp in my Jeep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the purchase of my amp for my jeep and the installation was clean and professional. I am so please and will recommend Best Buy and the Geek Squad anytime!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amplifier is excellent. The sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    subwoofer installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing the subwoofer and make sure it was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Sub and Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way quicker than estimated and has worked great! Have not run into any problems and has been about a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job with the installation. And I was done a lot earlier than what they thought it would be.

    I would recommend this to a friend
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