Customer Ratings & Reviews

The young mad that installed my system was very kind, knowledgeable, friendly guy. I am very happy with my system. He did a excellent job.

Great customer service. Installer was clear on the details, finished job on time without any hiccups. Looks amazing and sounds even better! Thanks again!!

I had my cousin who does competition stereo system installation and he said is was hooked up properly.....if i wanted more power i just needed to change the stereo system or amp, even both......

I was in and out in great time and the customer service was incredible they helped me schedule my appointment for installation with no issues!!

Install was simple and straightforward, even on an Alfa Romeo. No hiccups. Subwoofer bass is clean and powerful. As advertised! Tech even fabed a bass knob pedestal at no extra charge! Amazing Service! Thanks BestBuy!

They took a long time. They were nice though and helpful.

Great installation very professional love it still going strong years later

The technician who installed my amp & subs did an excellent job. I couldn't be happier with the results!

The technician double checked all my wiring and came to the conclusion. My subwoofer was defective so I got a definite answer. Just not the one I was looking for.

Tim is great! He installed an amp and subwoofer in my and my fiancés cars. Very clean work and they both sound great!

I walked in one morning and asked them what is involved in getting a powered sub installed. I had a few "custom" requests. My installer was ammenable to my requests, and also had some great ideas /suggestions. Overall, i am very pleased with the service I got.

Great experience, quality service, friendly. Eric was very knowledgeable.

Great service and quality work,the best stereo system installation available....

Easy purchasing, techs are very knowledgeable and courteous.

Great service and professionally installed my subs.

I had a very complex stereo installation with dash kit, third party AMP, and Subwoofer. Tried unsuccessfully to get the install done at Best Buy in Garland. In frustration, pulled the work and was going to move it to Car Toys. Talked to Rockwall Store Manager and he introduced me to Troy. Wow. This guy took full ownership of everything. He called and he went on line and he did follow ups and he sent emails and texts...I mean, it was like we were family. Sounds crazy. I know. But no lie, this guy was so thorough and so service savvy that I was crossing my fingers that he was as good technically as he was at service. Boom! Told me when the car would be ready. Waited for me to get there to explain the features of the system. Showed me some extra things that I might want to consider in the future. And cranked up the sound. It was unbelievable. Even fixed the AMP i bought from a friend to get it to spec with the stereo and subwoofer. Best experience ever. The guy knows his business and he takes it personal. I was second guessing Best Buy Car Audio...but he brought me back. Huge fan. Get your work done by Troy. You'll see.

Stereo install was perfct! Very knowledgeable installers.would recommend to all!

I was very happy with the purchase of my amp for my jeep and the installation was clean and professional. I am so please and will recommend Best Buy and the Geek Squad anytime!!!

I had a West Coast Customs 1000WATTS amp with 2 10inch subs installed. I was going to install this myself but I could not find a way to run the power cable through the firewall to save my life. I was cautious about deciding if I should have Best Buy install this system or a local car audio shop. I decided to go with Best Buy after meeting the installer who is first off all older than me and immediately looks like he knows what he is doing and has a lot of knowledge of car audio. The install took about 2 hours. After he called me in to pick up my Jeep he told me he has some bad news. Unfortunately I provided him with wrong guage power cable. He informed me off all the issues that causes plus what options we have to fix it. People always bring him the right cables so that is why his missed out on checking to make sure it was right before installing. We ended up putting in a 30amp fuse in the power cable to match the 30amp fuse on the amp itself. At least now I can upgrade to a higher RMS system without changing out the power cable. No cables are visible on where he ran them so they are properly tucked away. Overall I am extremely satisfied with this install. I highly recommend.

I had a good experience i still have to go back and adjust the amp but im satisfied!!! Thank you!