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Customer reviews

Rating 4.6 out of 5 stars with 2315 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,315 reviews
  • Rated 5 out of 5 stars

    Upgrading Truck S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my truck's audio system, this brings the power without being too obscenely loud. So I spoke with Shawn & Kenneth, and they helped me pick it out and installed the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in Kentucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Hamburg Pavilion location are some of the best installers I've ever seen, clean bays, great customer service and quality work from the guys at this location. I've asked 1000 questions and they never made me feel like I was bothering them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say the gentleman at the location (Plano, Tx) has excellent customer service. When I went in to purchase the speakers he was technically off just waiting for a customer to get there car but he helped me anyway. He not only helped me after that customer came & left he did it without making me feel rushed. He also installed everything when I brought it back with great quality. The speakers & amp sound great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was very excited to finally have a nice setup to work with and on I would definitely recommend them however they just didn’t put panels back right so I have to take the star off always room for improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast once I dropped off my truck. They warranty their work so why not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than doing it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my car in to have an amp and sub installed. Was approximately 3 hours. My only issue with the install is that the fuse that was installed wasn't fully tightened on one side causing the amp to stop working until I found and reconnected the fuse to the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini subwoofer and installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome. Sam did a really great job!! He was very polite and knowledgeable of what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inataller was thorough and professional. Im very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the geek squad install team. They are guaranteed to do a great job and are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of my own projects including fixing it installing electronics. Sometimes I don't have the time though and I have no problem taking my things to Geek Squad to help me out. Especially car stereo installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMP and 2 12" Subs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first one of my functions in car stopped working, went back, they did a 15 min fix, and everything was all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Amplifier and Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent took time to help me pick out a custom box online for my truck. I ordered it as I already had a 12” Fosgate P3 I took out of my old car. The technician installed my fosgate 1000W amp and installed my speaker in the custom box. He installed a high/low converter and I left feeling very pleased and what I feel should have cost a few hundred dollars only cost me $99. Amazing service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very helpful when we had questions about the sub installation,and if we needed to bring it back for any reason it would not be a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my amp installed there it looks very nice he went above and beyond with my wiring he cleaned up what I had done on something else in my car he was very nice and got me in and out and looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed an awesome car sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative-Installer knew exactly what I needed to make my car stereo awesome!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gd install I installers were space cadets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the fact that they did book everything up correctly they didn't know that they hadn't turn the gain up on the amp and couldn't figure out why there was no sound coming out the sound so I took my car home n took the whole thing apart before I found the fumble sounds gd n slams bt your teams trouble shooting game was off that day it's ok they'll have a chance to redeem themselves soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was excellent throughout the entire install process, as well as follow up service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Starts Rough, ends not much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was scheduled to go up Saturday Morning, Installer never showed. They rescheduled me for a few Saturdays later. Called me as I was leaving and told me that another installer would be there to do the install. I was told it would take 2-3 hours. I was there for almost 9. Manager refunded my install to make up for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DJ LastWeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car be knocking the block down. Thanks Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amped up my audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down to the professional that installed my subwoofer, epic center and my amplifier. I went to other stereo installation places, like Quality Auto Sound and it was toooo expensive. You can get the exact same sound and service from Best Buy installers, the one in Thornton is the one I went to, as the competition.

    I would recommend this to a friend