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Customer Ratings & Reviews

Your price for this item is $289.99

Customer reviews

Rating 4.2 out of 5 stars with 132 reviews

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81%
would recommend
to a friend
Page 1 Showing 1-20 of 132 reviews
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    LG can and should do better than this

    |
    Posted .
    Owned for 1 month when reviewed.

    This trim kit feels like a complete afterthought. It is a more complex installation than other trim kits I have installed. Being a one piece kit makes it very challenging to get the final finished trim piece installed. The last two steps in the process took the vast majority of the time. The directions could also be clearer, and although they include a template it’s not clearly explained how it is positioned in the cabinet floor. I also really don’t understand why they don’t pre-cut the template. You have to trim the entire perimeter of the paper template which feels confusing because you wonder if you should be cutting certain sections. All of that time and guess work would be gone if they would just send it pre-cut. It’s nonsense. All of this said, it is the only black stainless trim kit available for the 2.2 cf microwave so I have no other option than to recommend this kit. The only alternative would be having a custom trim kit made. There are companies that do that. It is however expensive. I love LG. I have their entire line of appliances in my kitchen, so this is not a condemnation of LG. I would say two things to LG (if they look at market reviews): 1. The trim kit should NEVER cost more than the microwave itself. It ticks customers off. Take one moment to think about “Voice of Customer” principles. 2. If you insist on charging this much for a trim kit, it better darn well feel like the same quality that comes when you open LG Appliance boxes. This trim kit does not. **BTW, not print proof. That’s just silly. Keep a microfiber cloth close.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Fit, Set up

    Rated 4 out of 5 stars

    Good looking trim

    |
    Posted .
    Owned for 1 month when reviewed.

    Trim looked nice. Fit well and easy install. Was a little pricey compared to other microwave trims.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Set up

    Rated 5 out of 5 stars

    Looks great!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Although it was more expensive than the actual microwave, I had no issues with the installation and feel it was worth it. It looks great and the microwave is secure, even if an earthquake were to occur.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Price
    Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Oh wow, I mean this thing is just trash!

    Posted .

    Ok. So, we bought a big beautiful house. They had a small, aging Whirlpool microwave installed with a trim kit. We had just bought this big LG microwave, so my wife more or less insisted that we get this trim. I instantly regretted it. I mean, you can kinda tell from the photos that this thing is very shoddy. In fact, the whole thing (including the tray!) is just sheet metal with sharp edges. The instructions are terrible, and you have to cut out your own templates to install it. I measured everything very, very precisely, but this thing scratched up the microwave and my beautiful cabinets terribly when it came to "pop" it into place.The kit includes two oversized screws for each corner and the holes are dead in the corner, so even after drilling pilot holes they split the cabinet at the edges. Like I said it's just sheet metal, so none of it is straight or stays straight. Even after coaxing it as perfectly as possible, using shims, and attaching the fascade to the junky little tray, it's neveraligned. One of the four corners won't seat and it flush at the bottom of the microwave but not the top. So, after hours of painstaking work, you're left with trim that looks bad, scratches up everything, isn't straight, and drags on the door--causing damage every time you use it. It seems painfully obvious that this product is an aftermarket afterthought. Whirlpool's OEM kit, in contrast, features a very sturdy and straight tray, well-designed trim with boxed edges to avoid damage and add stregth, and an infinitely preferable appearance...plus it doesn't destroy your expensive microwave and cabinets. To top it all off, the trim costs almost as much as a microwave--though it would be pretty worthless at any price. Do youself a favor and avoid this overpriced gargage like the plague!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up

    Rated 4 out of 5 stars

    Expensive buts does the job

    |
    Posted .
    Owned for 3 weeks when reviewed.

    The drop of a star is related to price of the item set by the manufacturer. It’s odd that the frame costs more than the microwave itself. As for the frame itself, we had a contractor install it due to size of the opening, some shims needed to be added to center the microwave. It all looks nice after the install.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice looking

    |
    Posted .

    We purchased a LG Microwave to replace a old convection microwave. I does not have all the features the old one had but is sufficient for basic needs. The sensor option is nice but doesn't seem to heat long enough. I usually add some time. The unit looks nice and we ordered a trim kit to make a built in look. The trim kit came with one wrong part and couldn't replace just that part without returning all of it. So we opted to make it work. Not sure if I love the quality of the microwave but so far it is sufficient for our needs.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Trim kit adjustments to fit in existing space.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    The trim kit had to have a few adjustment made in the existing space to fit. Once installed it looks perfect. I was a little taken back that the trim kit was more expensive than the microwave oven? My husband had to make the adjustments and install.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Decent trim piece

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Decent trim piece but my cabinets were not a standard size so the included brackets would not work. I ended up having to fab some brackets to hold the provided brackets. It worked but not an optimal solution.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice but not nice

    |
    Posted .
    Owned for 3 weeks when reviewed.

    When it is all said and done, it looks great. In the process you have to struggle with the instructions and what they are referring to. I find the installation engineerimg is a bit excessive and not necessary. You do have to figure it out yourself where to shim the supports to fit your opening. I wish they hired IKEA’s engineers and designers. Good luck, if you can put it together which is possible and the price is right compared to other brands.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Fit, Set up
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great! 29.7" Trim Kit for LG Microwaves.

    |
    Posted .

    I had to give this product five stars because it looks great, and thats what a trim kit is for! That being said, there are some things to keep in mind. I ordered both the trim kit and the LG microwave from Best Buy and both arrived within a few days. I am satisfied with both products. I used this kit with LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Smart Inverter and EasyClean - PrintProof Black Stainless Steel. I reviewed this product separately. The trim kit cost 279.99 before tax, which is more than the microwave cost!, which if you try to think about this logically causes angst, but I was able to rationalize this away by telling myself it was a onetime expense and it makes the kitchen look way better than the trim kit/microwave combo that was in my kitchen cabinet previously. My previous microwave quit working and had to be replaced. Now about the installation. All you need is a screwdriver, some patience, and it is a do it yourself, but have a second person handy unless you are very handy yourself. There are a few technical details I would like to share. The bottom duct piece attaches to the microwave and to the cabinet so it becomes firmly attached. This is straightforward. The side duct, and upper duct pieces are held together by three tabs which you insert and bend, and then there is double sided tape which sticks this piece to the side of the microwave (along with a single screw at the bottom). The top bracket then fits on to the upper duct. This part of the assembly is especially awkward and feels flimsy. Proper alignment is difficult. This is the part where it is good to have an assistant. It seemed like this assembly could have been one solid piece with screw fixation to the microwave instead of double sided tape???, but maybe it allows some flexibility for cabinet variations? I think they used sticky tape instead of a screw to fix the duct to the side of the cabinet for aesthetics in case the microwave was used as a countertop microwave instead of a cabinet microwave. Just guessing. If the engineers just simplified the side duct /upper duct/top bracket part of the installation (Keep it simple!) I would not even question the cost. I don't understand the anti tip bar function. At least in my cabinet there is no way for the microwave to tip. Maybe in some situations this matters. In any case, I did install it without any difficulty. The front black stainless frame then just snaps on and is held in place with screws. The finished product looks great! The frame exactly matches the microwave. I tried to include photos but because of reflections I could not get a picture that did it justice. My rating of the finished product is five stars, but unless the installation side duct/upper duct issues I described above are properly addressed, I think the price should be reduced by about a third to a half.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Semi-Difficult Installation But Attractive

    |
    Posted .
    Owned for 3 weeks when reviewed.

    A little difficult to install, even with the paper templates. However it's the only option to pair with the LG NeoChef 2.0 Cu. Ft. microwave. Once installed, does look nice. Does seem expensive as it was more than the microwave itself...but again, it's the only option.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mr

    |
    Posted .
    Owned for 1 month when reviewed.

    Perfect fix ! Easy to install.It took me about one hour to do it, only one thing I needed my wife to help me bring the microwave up to the cabinet than after that I finished installation the trim kit on microwave to cabinet. Look great! I love it!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    LG Microwave Trim

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Good product, but challenging install. Required additional cuts in cabinet due to the height of the microwave vent.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    It Works, but...

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This trim kit was purchased with a LG microwave to replace a built-in Kitchen Aid microwave that failed. I was able to make it work but the space between it and the oven (below) is substantially less than with the Kitchen Aid. The reason: the old microwave was vented on the bottom, raising the microwave, while this one vents on the top. A bit of carpentry work was required to modify the cabinet to make it work. It would have been helpful if the online installation instructions were more complete with all dimensions shown. The price was outrageous - much more that the microwave for a few pieces of stamped metal.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Crazy expensive

    |
    Posted .

    Although I still can’t get over how much they charge for this simple frame, it does look nice and completes the look. Honestly, though, it is ridiculously priced. Also, it definitely holds fingerprints and needs frequent wiping down.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Trim kit for LG microwave

    |
    Posted .
    Owned for 1 month when reviewed.

    Fits our LG microwave that we bought as a replacement for our built-in unit that died. Only complaint is that the trim kit cost more than the microwave. Seems a bit odd since the trim kit has no electronic parts.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bent edge upon delivery

    |
    Posted .

    nice trim but needs replacing as one edge was bent upon delivery

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Frames the microwave.

    |
    Posted .
    Owned for 1 month when reviewed.

    Fits perfectly around my microwave for a flawless finish.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice finish but over priced.

    |
    Posted .

    This kit looks great when installed. The pieces are not precisely manufactured so some manipulation required.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Renovation Requirement

    |
    Posted .

    I needed this to be able to flush mount my microwave into my cabinets, so I'm glad for this piece. Downside is that it is fairly pricey for what it is. I got my microwave on sale, and this extra piece was almost $100 more than the microwave, which is a bit ridiculous.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend