Customer Ratings & Reviews

This is my first alienware ive ever owned so far it is doing well runs smooth no lag did all updates required from even bios doesnt get to hot just remeber thou if you put it in max setting yes it will run like any other laptop i like you can adjust the temp you would like to the cpu to reach in alienware command center battery so far is good i switch back in forth for performance and stealth mode but holds up that 96whr battery display is is nice has good brightness it peaks at 500 nits i have mine to 52% and still is bright and not dim yhat was always my issues with previous specs from others model that maxed out at 300nits but the display does have good color accuracy has 240hz vrr is crystal clear also the only complaint i have its an 8bit and not a 10bit display but still looks sharp ths chassis is metal keyboard is nice and trackpad for a plastic trackpad the deck of the keyboard has like some texture that feels good when resting your palms but its not plastic it is line a nice darker blue color its a nice laptop for the price and has good hardware in it so if your in the market for a do it all laptop gaming work this is a good option also to mention the power brick is 280 watss its slim but huge

We purchased this gaming computer during the July 4th sale and scored a fantastic deal. It’s fast, performs well, and my son is thrilled with his new setup. He mainly plays Fortnite and recently made the jump from an iPad to a PC—this system easily handles the game with smooth performance and no lag. As others have mentioned, the keyboard does feel a bit cheap in comparison to the rest of the build, which is otherwise high-quality aluminum. However, since we connected it to an external monitor, keyboard, and mouse, the onboard keyboard isn’t an issue for us. Considering the specs—RAM, storage, graphics card, and overall performance—it’s absolutely worth the price we paid. Great mid-level option for any gamer!

I think this is the best Laptop which comes with all the specifications for the Gamers as well as the Machine Learning Engineers. It has 2TB of storage and 32 gb of ram which allows me to run LLM on my local machine and it works superb. The thermal management is also so good that it handles the processes accordingly and runs the fan when needed. Also I have played many Games on highest fps. It works like a charm. I would say if anyone is looking for a good laptop which had good display, specs and a good memory management, this is a perfect fit. Also the built quality is so good that it feels premium.

Excellent product, exceptional service, the best possible

I’ve had this pc for 2 months already and i couldnt ask for a better computer, it looks amazing, its really fast and all my games run smoothly on it. Completely recomended.

Great value for the sale price! Love my new gaming laptop!

Gotta love, this bad boy, super fast and a heck of a gamer laptop. I love it!

I recently purchased the Alienware 16X from Best Buy, and after several weeks of use, I can confidently say it has exceeded my expectations in every way. Right out of the box, the build quality stands out — the chassis feels solid, with a sleek, futuristic design that’s signature Alienware. Performance-wise, it’s simply outstanding. Powered by the latest-generation processor and a high-end graphics card, this laptop handles AAA games on ultra settings effortlessly, delivering smooth frame rates even in the most demanding titles. The cooling system is efficient and surprisingly quiet, which is a big plus during long gaming sessions. The QHD+ display with a high refresh rate offers vibrant colors and crisp detail, enhancing not only the gaming experience but also creative work like video editing. The customizable RGB backlit keyboard is comfortable and perfect for playing in any lighting condition. Overall, the Alienware 16X is a powerful, well-crafted machine — ideal for those looking for top-tier performance and a premium experience. Definitely worth every penny.

Great performance with plenty of storage, only downside so far is the fan but thats expected with the specs

I bought this beast for college. A little overkill I know right? Well it's been great and I love the fact that it includes a second m.2 ssd slot for easy upgrades later on storage as you need them. I also love the fact that you can game on it and also the fact that you are able to upgrade the ram as well when you need it.

I was looking to improve on my Win10 computer. Old had 12 GB RAM, this has 32 GB. Old had 1 TB hard drive space , this has 2 TB. Old had 128 MB graphics card, this is 8 GB. My old computer was an i7 and this is an i9 Ultra 275HX. And it's Windoze 11, so it's current OS. Now if I can figure out how to keep it from bogging down as it gets older, it'll be great!

This computer is fantastic — fast, reliable, and powerful enough for anything I need. I wish it supported USB-C charging, but given the performance, I understand it needs the extra power. Overall, an excellent machine.

very good high quality laptop perfect for gameing and toher things only down side is all the pre set softwares from alien ware and once tou remove them laptop is absolutely amazing

I use it for everything and it’s smooth. Has plenty of HD space and I like the styling and built of it. I just wish these laptops still had a cd/dvd rom

Great laptop for the price. Plenty of power for all my gaming needs and enough storage for my work needs.

Purchased this laptop for my college student (engineering) when their prior laptop suddenly and unexpectedly failed and needed a solution in a hurry, and it's been a great solution which has exceeded our expectations. We weren't specifically looking for a gaming laptop, but the fast performance and graphics capability of this laptop have done a great job supporting the engineering software my student uses.

Fast processing with lots of storage. Perfect upgrade for my needs.

I'm giving this system a 5-star because I don't think you can beat this kind of system for the price. However, it does get VERY hot so you basically need to pair it with a cooling pad from Amazon. Not the end of the world by any means and I love the system, but if you don't actively cool it, you're gonna burn it out quickly.

Just excellent, fast,easy to use,and fills all my needs and specifications.

Good and beautifull, if u want power and nice design, this its a good brand