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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Echo Show 21's large screen size, with many upgrading from smaller models and appreciating the improved video quality. The speaker quality is also praised for its surprising quality and improvement over previous versions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Echo Show 10, i love the screen size. The Echo Show 21 works just like the other echos with the addition of fire TV. I like the fact that the right side of the screen keeps the widgets visible for easy access. The whole screen can also be used as a digital picture. The speakers are an improvement over previous versions. It has fast response time as well. I can pull up my ring cameras very quickly. If your considering the purchase, i would not hesitate . For the price, the Echo Show 21 is the way to go vs the 15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now from BB, Amazon is backordered April

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own every version of Amazon Echo, since they came out in 2014. This device absolutely blows me away. The sound is beautiful, super fast response, love the widgets. I can change my shopping list or to do list with voice or a touch on the screen. Alexa will pull up YouTube and search for videos, all with voice commands. I always wanted a combination computer and TV and always wondered why they couldn’t combine the two and now they definitely have. I am ordering a second one from Best Buy because Amazon is now out of stock until April! You better get one now if you want it, and get it from Best Buy especially if you’re a Best Buy member. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, except the remote, It doesn't work at all. Nice for the kitchen. Great picture quality and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my family needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Has all of the things i need like a calendar, shopping list, picture display and much more. The only thing i dont like is every so often the touch screen stops working so i have to unplugged and plug it back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show 21

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love ❤️ it. Works perfect in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper with 21 echo show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for kitchen wall, easy to install, easy to operate, and you don’t have to speak loud to awake Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 1st gen Show 15. I love the size of the screen and the bass and sound seem improved. I like that I was able to use previous wall mount for this one so I did not have to add more holes in the walls. Seems a lot quicker compared to previous version as well. Only complaint I have is the price is a little steep.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Amazing experice when it comes to diplay.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new display and the size seems to be working perfect for me. No issues and command ks quick and mo glitcjes. Photoframe ficntion is fantastic. Drop in camera feature is having great improvment. Biy it whej it had the offer. Also biy and after amdket stand if toubare planning not to out in wall. Coz in 2 years another oke will release and tou might be abke to change it .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    TV plus Alexa. Your Calendar from all devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 21” model has a TV built-in. When you use the calendar in the kitchen this also lets you watch TV while cooking or lets you have the recipe large enough to see it. Remember that this needs to be plugged into an outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for the Kitchen!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the screen is really nice and helps keep our household organized!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this screen. The speakers are surprisingly good quality. Very easy to mount onto the wall. So easy to use for all the purposes that we are using it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I put it int he kitchen for everyone to see calendar, and to leave sticky for messages. The littles can watch netflicks at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the kitchen. This is a hit in the family! Wife is using it for daily calendar planner, appointment reminders, and quick alexa access. This is also a small tv where the kids enjoy watching while eating snacks in the kitchen. This is big and good for your ring camera video feed. Good design and connectivity and by the way it is also a digital photo frame. This does not come with a stand and the stand is pricey but nice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    BIG Purchase…BIG Display!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is BIG! Love it. I replaced a smaller 15” Show and this time I hung the 21” on my kitchen wall. Pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best echo show hands down. We had a dry erase board where my wife wrote down our daily chores and appointments. We replaced it with this echo show and by far the best upgrade we ever did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device once you get to know it it’s nice but when it comes to hooking up your security cameras or in the bedrooms or rooms, the camera will only run 10 minutes and shut off on the screen . you have to keep saying Alexa bring up the camera to get the camera going again. Amazon needs to fix it,you have to keep bringing it up every 10 minutes That’s too bad ,something to do with the cloud and cost, that’s what I heard ,if they fixed it, they would have a perfect device and make a lot of people happy

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best Echo Show Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Echo Show. It is a bit larger than the 15 inch we had so now I can easily read the print on the screen for the calendar and closed captions when we have them on. Great TV/Photo frame for the kitchen/dinning room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Show 21

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the screen size of this Echo Show! It was an upgrade from the 15, which I moved into my bedroom. I use this device to operate all of my smart plugs and lights, but the main reason I really like the 21, is so that I can keep an eye on my dog when she goes roaming throughout the house, or is playing outside in the backyard, via my Ring cameras. The cameras and the screen size of the 21 are an unbeatable combination!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A device with great potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, how much expectations should I have after having the Echo 21” for one day. It looks promising from the limited use so far. One workaround I had use was trying to watch Spectrum TV on my Echo. I found out that there currently isn’t a seperate app for the Echo 21”. I was able to access Spectrum TV using the Silk Browser. Other than that little hiccup, I am pleased with the capabilities I’ve accessed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen, Big Impact!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Echo Show 21 for my niece, and it’s been great. The large screen makes video calls feel more personal, and the sound quality is really good. She uses it for watching shows, controlling smart home devices, and even as a digital photo frame. Alexa responds quickly, and the display is clear and bright. Overall, it’s a solid device that does everything we expected.

    I would recommend this to a friend
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