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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, overall performance, and ease of installation as significant advantages. Many appreciate its seamless integration with Alexa and the ability to control the thermostat remotely. The sleek design also receives positive feedback. A small number of users experienced challenges related to the C-wire requirement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 593 reviews
  • Rated 5 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and it cleans well. I'm really enjoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing if you need a smart home device. Worth the money! Good value

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 of these foe my house thatvinwas buying. By the time we moved in and were able to get them installed they didnt wven work. And it was 2 days pass thebretuen period. A waste of money(paying somwone to install as well) and time! Can't get any assistance inwoukd not recommend!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Lashanda! I am terribly sorry you are experiencing issues with your new thermostat. I would definitely advise that you contact Amazon Customer Support at 888.280.4331 for assistance with the reasons it is not working for you and to explore what options are available to you. Thank you for providing feedback and I hope this gets you the assistance you need and that you have a terrific day! AmazonDevices

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integration was seamless, worked with my existing Honeywell backplate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but far from great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions are terrible. Does not provide a clear picture of how to install when it comes to wiring. Does not operate as intended. Will not maintain set temperature setting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Device for the Money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but tons of features are not made available because this is the “cheaper” model. The app could easily allow more QOL features like allowing more than 3 temperature settings for the schedule, but chooses not to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, makes scheduling easy. Installers were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice t-stat for the low price :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice t-stat for the low price :-) It does everything that I need it to do

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Crappy little thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a mind of it’s own. Tried installing it twice. It starts ok than I can’t get it out of the heating mode even when showing cooling on. Horrible documentation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit tricky to get hooked up but worth the trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would highly recommend to save on monthly bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to getting this installed and taking advantages of it’s features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied and happy with purchase after a month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month use, I am sharing my experience tgat this product is far better than other nesting thermostat I have used. I will suggest Amazon to expand its features that is a current limitation and looks best for the starters bt if u like to see more functions/features, may be you will find this as a beginner level smart thermostat and may need to find other. Only issue I faced is with TotalTech installation where technician broke yellow wire and also didnt install a white plate. I have to pay extra $175 to get things fixed. But that is a separate thing with installation that I got with this product. I suggest to call HVAC specialist for installation or diy only if u know this type of installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing, I bought this for my son’s new house, it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need to install it but the parts look of great quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Worst of the worst

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy but it was a headache just to get it to work Amazon support doesn’t know there own products so I was on the phone for nothing don’t recommend to any one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best one in market so far. Affordable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat which integrates nicely with Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment to save on your electrical bills.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay hooked up to WiFi. Had trouble with it since I purchased it.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Treetec360,
      I am sorry to hear your thermostat is not staying connected to WiFi. If your Amazon Smart Thermostat isn't connecting to Wi-Fi, try restarting your router and the thermostat itself. Also, ensure you're using a 2.4 GHz Wi-Fi network, as the thermostat is not compatible with 5 GHz. A partial or factory reset of the thermostat might also help, or you can try re-enabling the Alexa skill for the thermostat in the Alexa app. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Have a nice day! AmazonDevices