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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 65 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers often highlight the convenience of the Pre-Owned iPhone 13 5G 256GB (Unlocked) being unlocked, having 256GB of storage, and supporting 5G connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 65 reviews
  • Rated 5 out of 5 stars

    Pre-owned iPhone 13 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like new. Battery was 89 percent health can’t beat that. Would recommend there pre-owned from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone it’s like brand new I love it such an upgrade from mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 am using it a couple months after buying it battery is awesome . Camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughteroves her phone shr is very happy for her phone and k ows how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good purchase option if your budget is not very high, it also comes well protected and did not take long to arrive, it only has two small dents on the frame of the cameras, but it seems to me that it is nothing that really affects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packaging stinks, but it's what was inside that ma

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was a great buy. The repackaging that Best Buy uses isnt that great, however. If you ever get one of these preowned devices, have it sent to the store so that you can actually assess the phone before accepting it. I had an employee open this phone before I touched it because it looked like it would have been damaged. Came out OK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then i thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone for my son. He wanted an iphone so i decided to get thisone. And its much better then i thought it would be. He love the phone. Its practically brand new! And the price was amazing! Next i will be getting him a laptop for school. Definitely coming back to best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50/50 recommends .good battery but not come with the charger plug and some scratch on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. i did not open yet . but i arrived on time at my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a phone since my last one was pretty old. This is a great upgrade and works well, battery life came in at 88% , and everything seems to work good. Exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for good price i think. Like the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excellent condition. Only complaint is the 80% battery life it came with that was not exactly shown but can’t complain about anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got ready fast and good condition dosent have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and working good, no issues at all, this is my second phone that I bought from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the iPhone 13 Works very great Great camera Love the free 3 months on Apple TV And also Apple Music Love love the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is clean and updated. I've had it less than a year and it is Laguna despite the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was perfect in condition and use. Arrived very promptly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works properly. But battery health was at a 60-70%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like this phone. Have not used the camera yet. So I cannot comment on picture quality or likeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone pics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone works great up to speed now I have the live pictures

    I would recommend this to a friend
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