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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 9,207 reviews
  • Rated 5 out of 5 stars

    a solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i knocked the dust off my parents old modem and decided to upgrade for christmas. They don't notice much of a difference but at least they're DOCSIS 3.0 now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality, works as advertised and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the rented DOCSYS 3 modem from Comcast. After setting it up I was surprised to reach almost 240 mbps on my Blast internet package. Unfortunately had to call Comcast to activate the modem as the online activation does not work. BTW, this is not a modem problem. One important note, this modem is only IPV6 so make sure the router is set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to set up. Small and compact, and great overall

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, easy start up and sent up. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magical Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my WIFI router went down, ran to Best Buy and this came recommended. Works great for what we need a very good basic, entry level WIFI Router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Very reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product, easy to set up and coordinate with the cable provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East replacement for cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this instead of paying $10 / month to cable company. All I had to do was call cable co and setup. Network is now faster and not leasing every month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and so far it works a lot better than my old junky cox modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Future Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with my Netgear Nighthawk router, my internet has been working flawlessly. The connection is always stable and I have not had to reboot the device for any reason. I am getting my 105Mbps download speeds as I should with my Comcast Xfinity service. This is an excellent cable modem to go with cable internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for family home with high wifi usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my leased Comcast cable modem and bought this one to replace it. I have a D-link router and since I was able to use it with this modem I didn't have to change all my wifi settings. We run 3 XBoxes, 3 computers, 2 tablets, Chromecast, and 3 iPhones, (sometimes all at once) with very fast speed. We have had the modem over a month and have not had to reset anything and have experienced zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems. We have Cox is seems to be very compatible. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast support had it up and running in about 25 minutes. That's saying something!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is priced right and works great. No dead spot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great high speed modem for internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just switched cable providers and was ready to get a modem/router combo that was recommended by the new provider. With the help of Best Buy staff as well as an in house rep from the cable supplier, it was advised to buy this modem. It allows a higher speed than what a modem/router would be able to supply. Even the installer was impressed with the selection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of problems with dropped internet. I bought this and Google WiFi probably a month ago. It hasn’t dropped any since then.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, small, easy to setup, tucks away nicely in a corner. Little bright though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem is compatible with Optimum. It works great. You just have to be aware that you need to call Optimum to register it or you won't be able to get on the internet. Sometimes if you open a browser, you can register it on line. I didn't see that until I was already on the phone with them. Stop renting the modem from the ISP and buy your own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small compact design, easy to set up, reliable usage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem. It was the right price and was easy to set up.

    I would recommend this to a friend
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