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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 9,207 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does what it's ment to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The #1 reason I love it is because it's saving me $10 a month on my cable bill. After notifying my local cable co. that I'd purchased it I couldn't get it to connect to my devices. I called the manufacturer, twice because I had an unexpected call, & the techs were awesome both times. They had it fully functional in less than 5 min. I'm going to be getting one for my mom & have been recommending it to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this at another store and best buy matched the price. Motorola is one of the brands that will alway keep me coming back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works well, no issues, can recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great for WOW! internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 140mbps internet service. Cost effective

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good high speed performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done as far as high speed uploads and downloads. Bright, clear monitoring indicators. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to use and set up. It works really great and hasn't gave me a problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone. Easy setup and really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Way faster and more reliable than cable company mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade in speed and reliability over cable company modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works as stated with good speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Have bought several and installed for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the SB6141 cable modem for several years on Time Warner with no problems. I have installed three of these modems at family and friends homes. It is a DOCSIS 3.0 modem which has 8 bonded channels for download and 4 bonded channels for upload. Speedtest show that I get the speeds that I am paying all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Night light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and it does what it suppose to do and even better as this can be used a high illuminated night light. Not that it bothers me much as I sleep in a different room but man this is BRIGHT!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem with it. Easy set up and works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup out of the box and it works great too !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    looks good, works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox cable said I should upgrade my modem from the one I was using so that I could take advantage of faster speeds. There was a small problem on their side getting it set up. the SB number didn't match. I have not experienced faster anything, and contrarily, seem to be finding the going slower. I don't think it's this product, but something else, somewhere. I like this new modem and am glad I purchased it. I did do the speedcheck.net thing and all that seems alright.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thingy works fantastic. It has pretty bright lights, like Christmas, but who doesn't like Christmas? We have not had any issues with it whatsoever. All the I-net one can handle in a sweet little box. Plug it in and surf away. No restarts yet, and we've had it for a minute. Nothing is more frustrating than waitng to stream your fav show in the Next Fix while you unplug and replug your modem. Non of that yet here! If you looking, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good modem for all uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent modem. Easy to set up and great speeds. Glad I bout it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    highly rated modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, works well with xfinity (Comcast).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    better internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up get connected and work OK. Very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is easy to install. A great product with superior speed for surfing the net and downloading music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable, high quality, reasonably priced DOCSIS 3.0 cable modem. Great modem for high speed internet.

    I would recommend this to a friend
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