Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $44.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,914 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy Installation Moderate Speed Increase Good $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install no problems whatsoever. Saw only a moderate speed increase but wasn't expecting much. Good price for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Bought SB6121 for parents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola modem (SB6121) to replace the rental cable modem from Comcast/XFinity for my parents. The setup of the modem was very easy and took about 15 minutes from Comcast website. The modem is extremely reliable and also you do not need to pay the rental fee anymore from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell this electronic is as get if not better than the one we had from the cable company. It beats paying them $10 a month!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Has been reliable and no regrets.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and works well. Purchased to replace a Linksys art 610n, and it is noticeably faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Internet is fast and never have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem! Works with Comcast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast recently informed me that my service was being changed and I would have to get a new modem. I read the reviews and decided this one would be perfect. Installation was easy, just re-connect like the previous modem was configured. Next call Comcast with the modem ID and wait about 15 min. Everything worked after that . Very simple and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to setup and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this modem. I have it hooked to my airport extreme Wireless N throughout the house and it works great with my Brighthouse Cable (60mbps). Only issue is the service that Brighthouse isnt always up to the advertised speed as with all cable providers. This is a great way to save $6 a month. I have had cable with Comcast, Time Warner, Charter and now Brighthouse. This is the best modem so far compared to any that they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my WiFi to take advantage of the higher speeds now available. Easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola - SURFboard DOCSIS 3.0 High-Speed Cable M

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product. The high speed internet that I receive now far exceeds the speed rate from my cable company. In addition to which, I own this modem and so I will never have to pay the cable companies high dollar Modem rental charges. which by the way keep going up and up. I can take comfort in knowing that should I ever encounter problem with this product I can count on Best Buys to stand behind all the products they sell ,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    excellent product .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and never has a problem. Download speed is fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised & easy install for anyone. Great price too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem, easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and easy to set up. Internet service much faster!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the leased modem from my cable company. I am glad I don't have to pay $7 a month for a modem rental anymore. Works great and have not had any problem am very pleased with this purchase. Shipping was quick and the product was in perfect condition. The only small issue was that the modem was not able to be set up over the phone, But I was able to quickly get it activated online. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent product for small/med size home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is versatile and small enough to tuck away and not be seen. Plenty of horse power for small and medium sized house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem for cable internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems staying online with this modem. The router hooked up to it nicely. Unit is small, but so far very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    so fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product solved all of my connection issues! It is so fast and helps me work efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Simple setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, out of the box to up and running took 10 minutes. Thank you for carrying it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works perfectly with xfinity cable service. Recommended by the comcast tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really improved the speed of my internet connection, and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was very easy to install. It gives very fast internet speeds.

    I would recommend this to a friend