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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,914 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as far as my knowledge in modems goes, it is a good deal. It fulfills its purpose and has a good prize. Nothing bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is far superior to muy old Moterolum modem. It responds faster and allows me to download photos and music at a faster speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    fast internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem This cable modem features Gigabit Ethernet connectivity for fast downstream and upstream data speeds. Six multicolor LEDs indicate the operational status and a color-coded rear panel ensures simple installation. works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, if you are with Comcast though it doesn't make much of a difference. I blame Comcast though, the modem is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. My family can now game use tablets and use laptop now without slow connection or lag. So glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem was very easy to install along with my Netgear R7000 Router. Just plug it in, get it configured and you are up and running

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my modem and chose this one. It works great and was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those that has been around a long time and really cant go wrong wiht this one. Had to buy it because of the Comcast supported modems list. Happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a month and is working great so far. Don't forget to price match. We saved $10.00 that way. Best buy will match the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice modem for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I didn't have to rent one each month from my service provider. I've been happy with the performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never set up a modem on my own before, but this one was super easy. Just followed the instructions and voila! Also, my connection is now faster than when I was using a modem from my cable company. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem to stop paying monthly rental fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as the Xfinity modem they provide & I save the $10 per month rental charge. Pays for itself in just 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well... Bought to replace the rented one from my internet company. it's faster and I'm very happy with my purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Don't rent from the cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't rent your modem from the cable company! This is the exact same modem that Comcast uses and then charges $10 a month. I bought this device and hooked it up. 90+mps right out of the box without a single outage in months. Very rugged and easy to install. Save yourself a ton of money and purchase one instead of renting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Speed

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good speed, reliable so far, and it was at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Much better than the Comcast rental!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was very quick and easy to install! In just five months it will pay for itself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great high speed replacement modem to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high speed replacement modem to purchase for a Time Warner rental provided modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with this after hooking it up and contacting Time Warner but the issue was the line not the modem. Works like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed this item online and then went ahead to buy it in store. The sales guy was very nice and helped find this item. So far, this modem is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome item, stop paying Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Motorola cable modem works grate, I'm very happy, I was paying to Comcast month by month for a slower modem and not any more

    I would recommend this to a friend
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