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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have cable internet you need to buy this modem don’t pay the ridiculous $5/$10 lease a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use and setup. Works with my speed level with Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good 'ol motorola surfboard. Cox loves 'em. Very easy to set up with Cox communications. Good, solid modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with optimum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little modem. fast shipping. silent and takes up almost no space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job better than the modem you get from optimum. Also it's faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very user friendly service people at arris

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed, Speed, and more Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit boosted my internet upload and download speed. If you are pay for the fasted speed now I get up to that speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade from an older modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as an upgrade from an older DOCSIS modem. I did notice an increase in download speeds switching to this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great rental replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sped up internet compared to rented modem and was easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good price, we've had no issues, it doesn't look like anything special, but its hidden in our home so all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. We purchased it to get faster speed with our internet. It seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy dont lease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. If you add up your monthly cost from the ISP you are leasing from you will save. Trust.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got rid of my phone service and needed a nice modem and this one fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem at a fair price. Old one died with a power surge.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love not paying for a rental modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why pay for rental eq from your service provider, buying one pays for itself in less then 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eliminate rental fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry about rental fees great speed definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse modem. Not the fastest, but has been reliable so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router- Easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router has worked well thus far. Setup was simple. No issues since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good all around router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all around router, excellent speed,no problem watching Netflix and no signals dropped with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install that a caveman could do it. Works great and have had no downtime since installing.

    I would recommend this to a friend
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