Customer Ratings & Reviews

Works perfect. It handled the high speed Internet from cox perfectly. Thanks.

It is fast and takes up very little space. It works well with Cox internet.

Very easy to hook up and was compatible with my cable company.

I resisted getting my own mode for a long time, but after Xfinity's modem kept dropping the connection, I finally gave in and bought it when it was on sale. The difference in reliability was night and day - I can finally access the internet at all hours with strong confidence that my connection will not drop. Now I am kicking myself every day as to why I haven't taken the plunge sooner.

Great modem! Easy to set up! No issues...fast as well.

Easy to hook up, and much faster than what i had before it. So far, so good.

Fast and reliable. Easy to use right out of the box!

Awesome Modum, super fast speeds and really Reliable

I constantly had WiFi issues, dead spots and slow internet. I purchased this with the Eero 3 pack and now my family enjoys great service throughout our home. I would recommend the Arris Surfboard as it was easy to setup and will pay for itself as it replaced the rental modem from the cable company at $10 / month. This is a no brainier...reliable internet, easy setup, and will pay for itself.

I noticed the difference in speed immediately. Very easy setup. Works with Comcast.

Just imagine my surprise when I switched from a DOCSIS 2.0 modem! Think about your webpages these days, all these jokers puking live content and adds into your search and surf. We at least all those individual http requests won't have to sit in a queue. Buy yourself a decent up/down speed and you'll barely have to wait. Otherwise no annoying issues like randomly needing to reset the thing.

Modem works great, super speeds. Would def buy this again

works fantastic with charter spectrum. Gives me the 100Mbs internet speed that they claim. Installing was easy, just plug it in and follow the instructions on your laptop once you hardwire a connection to the modem and BAM! charter adjusts the settings to the arris and then you can return they rent a modem. I also have it coupled with the netgear nighthawk ac1900 smart wifi router.

Product setup was a breeze. Easy directions and works extremely well

I decided to cut the Comcast rental cord so after reading favorable online reviews I purchased this modem at my local Best Buy. It took a while with a Comcast online chat representative to get it added to my account, but once done it has worked like a champ. No problems what so ever. It does appear to be faster than my old one but the best part is it will be paid off in rental savings before I know it.

This modem was exactly what i was looking for. It is very fast and easy to set up.

We purchased this modem to replace our ISP modem. I'm not a tech geek, so I relied heavily on Best Buy's recommendation. We are not disappointed because we had good service and still do.

I know enough about routers/modems to get myself into all kinds of trouble. Mind you, the last time i bought a modem was 8 years ago. I blocked off a half a day to install the modem, but it only took about 15 minutes to install & the instructions were easy to follow. Hardest part was calling my ISP to allow the router to connect to their network. Very user friendly, especially for a novice like me.

Modem works great. The price is reasonable. Small.

i've had this for several years and it has really done the job for me. I would buy it again and again. This has been a great modem.