Customer Ratings & Reviews

This was purchased to replace the modem/router supplied by Time Warner Cable. I purchased this unit along with an Eero 2 pack in hopes of fixing weak signals and dropped connections to the far side of my home. This unit along with the Eero's fixed the problem and my signal strength to the back of the house is now 100%. This modem was very easy to setup and have had no problems in 2 months of usage.

Very easy to hook up and was compatible with my cable company.

My ISP had trouble finding the modem when they first try to provision it, but we were able to get it working about an hour after hooking it up. I've had no problems since then and I've noticed an instant improvement in download speeds and overall better quality of signal.

It is fast and takes up very little space. It works well with Cox internet.

Works perfect. It handled the high speed Internet from cox perfectly. Thanks.

This product works amazing with Xfinity. No need to rent their modem. Save yourself a lot of money owning your own.

I resisted getting my own mode for a long time, but after Xfinity's modem kept dropping the connection, I finally gave in and bought it when it was on sale. The difference in reliability was night and day - I can finally access the internet at all hours with strong confidence that my connection will not drop. Now I am kicking myself every day as to why I haven't taken the plunge sooner.

Easy to hook up, and much faster than what i had before it. So far, so good.

Modem works great, super speeds. Would def buy this again

Awesome Modum, super fast speeds and really Reliable

Product setup was a breeze. Easy directions and works extremely well

I constantly had WiFi issues, dead spots and slow internet. I purchased this with the Eero 3 pack and now my family enjoys great service throughout our home. I would recommend the Arris Surfboard as it was easy to setup and will pay for itself as it replaced the rental modem from the cable company at $10 / month. This is a no brainier...reliable internet, easy setup, and will pay for itself.

I noticed the difference in speed immediately. Very easy setup. Works with Comcast.

Just imagine my surprise when I switched from a DOCSIS 2.0 modem! Think about your webpages these days, all these jokers puking live content and adds into your search and surf. We at least all those individual http requests won't have to sit in a queue. Buy yourself a decent up/down speed and you'll barely have to wait. Otherwise no annoying issues like randomly needing to reset the thing.

Modem works great. The price is reasonable. Small.

works fantastic with charter spectrum. Gives me the 100Mbs internet speed that they claim. Installing was easy, just plug it in and follow the instructions on your laptop once you hardwire a connection to the modem and BAM! charter adjusts the settings to the arris and then you can return they rent a modem. I also have it coupled with the netgear nighthawk ac1900 smart wifi router.

I decided to cut the Comcast rental cord so after reading favorable online reviews I purchased this modem at my local Best Buy. It took a while with a Comcast online chat representative to get it added to my account, but once done it has worked like a champ. No problems what so ever. It does appear to be faster than my old one but the best part is it will be paid off in rental savings before I know it.

Excellent Modem!!! Very easy to setup!!! Fast speed!!!

This modem was exactly what i was looking for. It is very fast and easy to set up.

Excellent coverage and speed. Super easy to set up and go.