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Customer Ratings & Reviews

Your price for this item is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10857 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 10,857 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than the modem from Mediacom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem with Mediacom service. It is much faster speed than the one that I was renting and I have 200 Mbps service. I use this with an Apple Airport and it works great! I also like that it has an energy saving feature for when there is little activity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem work great. Very fast. No lag. Works great with Comcast Cable Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem so far very fast and very spacious... small but terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good Speeds and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I am satisfied with good speeds and reliable performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest DOCSIS 3.0 Modem Available Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard DOCSIS 3.0 Cable Modem enables up to 1.4GBps data transfer rates off cable internet services that support high speeds. I installed it in Truckee CA and the cable speed went from 192MBps to 498MBps. It handles up to 32 simultaneous channels down and 8 up. I tested the speed using a Pakedge RK-1 gigabit router and an Ethernet wired connection to a MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    A works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Haas been troy or free since purchass.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Top of the line Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the SB6190 was a breeze. Just plugged in and opened my browser and it walked me right through the steps to setup. Had to contact Comcast afterwards just to have them provision as is always the case when replacing or installing a new Cable modem. The connection have been uninterrupted with noticeable speed increases from my previously purchased from Bestbuy Motorola Arris SB6121 which was excellent as well for the life of the router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and got about 8 mb/s faster. Done with renting from Cox

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    arris is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speed and highly reliable. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great companion to router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very easy to install. Happy with performance. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent modem for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. It does look better than most in its class since it is white in color and smaller if it is going to be displayed or left out in the open somewhat. ARES has some known issues with its older models (not this one I don’t think) that still goes on without them really ever addressing it. Also support is pretty pointless, they will just blame yourself ISP for coding the modem wrong and make you call them after being on hold forever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable modem if you want to own your own and not have trouble

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup including cable company activation. Working flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My Internet doesn't buffer as much as it used to. East set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly and easy to install, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I needed higher internet speed for work. Work better then I hoped

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable! No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast and reliable! No complaints, easy to read indicators, great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always love surfboard modems. Great speed and depenedability.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Way better than what the cable company provides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to up your speed and device capacity? This may be your answer. It was for me, nearly doubling performance when teamed with a good router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem works well, instructions easy to follow; quick, easy installation

    I would recommend this to a friend