Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 10,856 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris SB6190 cable modem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is fantastic for the price. It is 32×8 channels and i never had any connections issues. It works eith my Google nest wifi and im getting 300MB. I recommend it over netgear cm1100 that never worked with my Google wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to setup and has worked beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster WiFi easy to setup, perfect upgrade. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this before getting my new communications services installed. Josh, the BestBuy associate, was able to help me select the best modem for my needs. He gave me helpful tips on how to setup and use this device with my existing Wi-Fi Router Net. The unit is compact and was easy to set up. Highly recommend this unit and the service from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds are right where we expected. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than other much more expensive...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I've been using this for 3 weeks now because I had to replace a faulty NETGEAR Nighthawk Cable Modem CM1200 I bought somewhere else. I currently use it for Spectrum 200 Mb/s, and when I run test it gives me about 230 Mb/s. So yes I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size, great in small places. Fast speed, definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my spectrum equipment in cause they were gonna raise the price. So I bought this and a Google router and have had zero problems I get 250 Mbps from my iso spectrum and that's what it stays at. I also added a access point cause of the walls in my apartment in my room made my whole internet connection faster and more reliable. The modem will pay for itself eventually

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up (but had to call cable co.) and works great... very fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard 3.0 Cable Modem is FANTASTIC! I had to replace my Mediacom modem/router and was told it would be beneficial to get a separate router and modem. I chose the ARRIS and have been VERY impressed with how much better it works than my previous modem/router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine, easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting up. Small size is nice and out of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. Great price and fits well in our TV area.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable modem for the money and I had the same ARRIS older model which lasted for seven years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS - SURFboard Model SB6190 Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for Gigabit Internet access. Easy to set up (you may have to contact your ISP to register the MAC address). I have used this particular model for a year, now, and recently purchased an identical replacement recently when the old modem was fried by lightning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Xfinity Compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable installer had no trouble integrating this into the system. Speeds are excellent. Easy connection to the wifi router.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    works well with comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compatible with comcast. set up was easy with no hassle. functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem - definitely worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting a modem from Wow! even though I knew better. I just didn't take the time to get my own. I had been having problems with their modem for some time and just couldn't stand it anymore. Had Geek Squad install this along with a new router and voila! Everything works! No hassles, no delays. I'm able to get to what I want, when I want without any aggravation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Easy installation and great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Modem because my old one wasn’t fast enough . I have a 600 megabit connection. This Modem has actually been faster than my line speed it has been clocked at over 700 megabits on my line with a direct connection to my computer . It says it will do 1 gigabyte download .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS Surfboard Xfinity 400+ plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity required a new Modem for my 400 plan. It didn't set up immediately after I logged in to the Xfinity app to add the modem, I had to run a reset with the Xfinity app. Works fine.

    I would recommend this to a friend
Sponsored