Customer Ratings & Reviews

Way better than expected. Great quality and w/a mesh system, great speed.

Excellent product and very easy to use. I thought the price point a little high but nothing unreasonable. Solid performance with little stress setting up. Providing strong signals in my apartment.

The modem was fairly priced and easy to install. I should have done it years ago. I chose Best Buy because they were able to recommend the right modem to purchase and hook up to my Internet service provider.

Purchased this item to lower the cost of internet service by replacing the modem I had been renting monthly from my internet provider. I chose Arris because that was the brand they used. Installation was simple, and I just had to give them the IP address of the device, and they activated service

Great router. Did not see any connectivity issues. Would recommended if you need 500+ mbps speeds

works well for me. No problems- very easy set up. I had an Arris before and lasted many years

I great cable modem for my xfinity service. Why pay a monthly rental fee on something you can purchase and get your money back in one year basically. Works as intended, would recommend .

I got this new, upgraded modem because ours was close to 7 years old. It was not working properly and wasnt even able to handle the internet speeds we had. This modem pretty much solved all the issues we had and we are comforted with the fact we should need to buy a new modem for another 5-6 years. But honestly I havent really seen that big of a speed improvement yet. This is after about 3 months of owning it. But I believe weve had less issues over all so thats a plus. I have nothing bad to say about this modem but because I havent seen a serious change in speed or anything I cant quite say its the best thing ever right now. I would say if your modem is old and youre having internet issues then its probably time to upgrade.

Replaced a Suddenlink rented Modem. I was a little concerned about setting this up on my Mac but it was pretty straight forward and Installation was a breeze. More security and faster internet.

Solid reliable performance at a great price. I’ve upgraded to the eero pro 6 system in both of my homes. I use this modem with both setups and they work great.

It does what it says, typical Arris reliability you'd expect. Upgrade to DOCSIS 3.1 allowed me to use the bandwidth I was paying for.

So much more reliable than renting the cheap cable company equipment. Since switching to my own modem, I have had no issues whatsoever for the last couple years. Handles gig internet speeds like a boss.

 Performs better than my old one and much cheaper than renting one from Xfinity

Easy and quick setup. Works perfectly with Nighthawk Mesh Wi-Fi System. Very happy with this purchase.

I have no issues, i would highly recommend buying this brand product

I am upgrading from a previous model so I knew to expect good quality and reliability. Now I’m able to take advantage of faster speeds. Glad that I made this purchase!

I had an older DOCSIS 3.0 Arris Surfboard and were experiencing buffering while streaming. We upgraded to this modem with the additional channels and the problems have gone away. A great modem at a great price.

Reliable and easy to install/troubleshoot The ARRIS SURFboard SB8200 is a work horse!

Easy to install. Worked immediately. It's giving us much higher speeds than our 3.0

This has made connection so much better. Less spinning.