The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
Rated 5 out of 5 stars
Just what we needed
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked perfectly for an on-the-go managed switch setup. Easy to setup and allows for port mirroring confirmation. Super compact and includes all necessary start cables.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time purchasing an ASUS Giga-Switch. (I've built many PC's with ASUS Motherboards and they are great! Easy to setup. No problems so far! Nice looking too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed something quick with PoE, and this fit the bill. I'm not usually a big ASUS fan, but this worked well and held me over until my PoE switch was returned from repair.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a bad deal for the price. Has POE support which not many other options at Best Buy had for a similar price. The management software is not the best and may take some getting used to or some additional research as it's not always self explanatory as to what each option does.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will say straight off the bat, DO NOT buy this switch, whether its for simple or advanced configs. For one, the management page is extremely extremely slow. It takes about a minute or longer to open. If you try to change the IP of the switch, well that doesn’t work, it will keep using the default IP, even if you reboot. I couldn’t even do firmware upgrades on this thing. The vlan management page is horrendous. Also, If you change the vlan on port 4, you will have to reset the switch. This is by far the worst product I’ve ever purchased in my life. Would give it negative stars if possible
We sincerely apologize for the issues you've faced with ExpertWiFi and any inconvenience caused.
I'd like to address your concerns:
The slow performance of the management page and the issue with changing the IP of the switch have been resolved in the latest official website version.
Regarding the firmware upgrade issues, could you please provide more details about the specific problems you're encountering? Have you followed the instructions in Section 4.6 of the user manual for updating the firmware?
We are actively investigating the VLAN management page and the VLAN configuration on port 4.
Could you please provide your email address so that we can keep you updated on our progress and offer further assistance with your firmware upgrade concerns if necessary? Alternatively, you can reach me directly at [email protected].
Thank you for choosing ASUS.
Best Regards, Justin ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Good managed home/office switch.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good managed switch. Has user friendly interface, configurable Poe settings. Supports IGMP snooping. Support VLAN’s. You can setup a static ip. Have two in my home network, no issues.
Thank you for sharing your feedback on the ASUS ExpertWiFi EBP15 router, and we apologize for the connectivity issue you're experiencing. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019941-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support