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Customer reviews

Rating 4.2 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers find value in the ProArt P16's stunning 4K OLED touchscreen and excellent battery life, praising its performance for creative workloads and ample storage. However, some users express disappointment with the 60Hz refresh rate and occasional fan noise. The lightweight design and high-quality speakers are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 402 reviews
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to do school works, media consumptions and daily suff. Light enough to carry in a backpack. The screen is gorgeous. Wish the hinge were like the p13 since it supports pen input. The 60Hz and brightness (especially when I have to use in direct sunlight and bright rooms) bother me a little. The keyboard is nice, trackpad is pretty nice too. The battery life is quite good too, I can go my days without needing to charge, maybe that's because I only do light stuffs on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Excellent powerful laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Excellent build quality. - The laptop works great and fast. - Screen is perfect. - Battery life is good. Drowbacks: - the frame gets very hot during games - Sometimes W11 freezes, but overall not critical. - After some Windows updates FaceId stopped working and I can't set up Windows Hello to use my face. Event log has the following error: "Faulting application name: BioEnrollmentHost.exe, version: 10.0.26100.1882".

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the "ASUS ProArt Studiobook 16" 4K Touchscreen Laptop", which exceeded my expectations. This laptop is incredibly lightweight, fast, and up-to-date with the latest technology. The combination of the AMD Ryzen 9 HX370 CPU, NVIDIA RTX 4060, and 32GB of memory ensures smooth performance for all my creative projects. The 1TB SSD provides ample storage, making it a perfect choice for professionals on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    The windows MacBook Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a windows mac book pro in terms of build quality, screen( better than the MacBook actually), speakers ( almost as good as the mac) but with the power that nvidia 4060 brings . Your can turn off the discrete gpu when on battery for light tasks( to increase battery life) and turn it back on when you are doing something intensive like gaming or working with 3D

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Asus ProArt P16 – A Creative Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ProArt P16 is a powerhouse laptop built for creative professionals, offering a stunning 16-inch OLED display with exceptional color accuracy. Its combination of the latest AMD Ryzen AI processor and NVIDIA RTX graphics delivers smooth performance for video editing, 3D design, and music production. The large touchpad with Asus’ DialPad makes creative workflows easier and more precise. While battery life is just average and the fans can get loud under load, its durability, connectivity, and AI tools make up for it. Overall, it’s an excellent choice for creators who need a reliable and performance-driven Windows alternative to the MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    MVP - Minimum Viable Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 blue screens within first two weeks. One month later with all the updates it is stabilized. The lack of sufficient palm rejection is starting to get on my nerves. Not enough to return it, but thinking about it still after a month. It does show finger prints but it is a really good looking laptop even with thumb prints on the space bar. It ran without the any fans spinning the first couple weeks. Now the fans run when using Chrome right after startup. I have not tested it with Sketchup or Lumion yet. It has run InDesign fine though one file I had on google drive did get corrupted. Always backup externally I guess. Battery life seems fine but not amazing. Keyboard has great feel. Would have preferred a num pad over speakers though. It feels lightweight and is very easy to carry when open or closed. And looks really great closed. The screen looks great in a dark room but is super reflective. It begs the question (on all laptops that I was considering), why is the screen quality so important when it reflects everything behind it. Did not notice any lag with 60hz screen. Fine for what I'm using it for. Overall, the P16 does not inspire a lot of confidence despite it being one of the better looking machines out there. It does not appear that currently on the market, there is a reliable 16" laptop with a stylus ready (insert IRL palm rejection error) touchscreen (that can use photoshop) that has a discrete GPU. I may choose to return this, get a reliable, lightweight laptop, a portable Wacom tablet, and a desktop with a powerful GPU / lots of RAM.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Archobot,


      Thank you for your comment.


      We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Best Mackbook alternative for those who run Linux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a deision to try and pull the Apple, Google, and big Tech needle out of my veins. I wanted to but a laptop that could be configured to dual boot Linux Distro Fedora Workstation and the copy of Windows that came installed. I used this PC to replace a brand new Apple Macbook Pro, which was at that time the best computer that I had ever owned. I wanted to find a laptop that would not make me regret walking away from my Apple laptop. I wanted a 1TB hard drive at least, and a screen that could compete with the MacBook Pro - that is a tall ask. I now dual boot Fedora Workstation running the KDE Plasma desktop environment and still have the ability to dual boot into Windows. The machine is stunning. It's lightning fast. The screen simply dazzles, and it has legacy ports like a network plug, USB-A, USB-C, and an SD-Card slot eliminating the need for many plug in accessories. I have fallen in love with this machine. The only con is that the battery does not have a great runtime. I have looked for a beefire battery replacement, but have not located one yet. I just toss a power pack in my laptop bag in case of emergencies. If you want to run a dual boot Linux laptop, look no further. I can not tell you how many people have stopped dead in their tracks and marvelled at how good the scree looks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing! for: AI, photo/video production, or games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Amazing display - blacks, colors, resolution, everything!! If you can afford the more expensive version it has more RAM and slots, as well as; either a GeForce 4070 or a 5thousand series option. Both obviously have much higher TOPS for AI and gaming (details for various models available @ https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/techspec/ )

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great for creative work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proven to be an excellent choice for professional tasks, particularly in handling AutoCAD and 3D design software with remarkable efficiency. The keyboard offers a comfortable and responsive typing experience, enhancing productivity, while the screen delivers exceptional visual quality, ensuring precision in design work. Its robust build quality further adds to its reliability, making it a perfect match for professional and creative needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro art ASUS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I don’t remember the name of the young man who helped me. But he was extremely helpful and knowledgeable, and insisting me and purchasing a laptop that would meet my needs. I even recommended him to a friend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful and pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop but purchased as open box and it had screen stutter on device. Had to return. So loved the Ryzen AI NPU. A little heavy but still light considering the gpu.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for editing drone footage. Does get decently warm after a while. I've had to restart the computer a couple of times due to weird glitches. The touchpad stains very easily. I had a little bit of cooking oil on my finger and it stained it immediately. Guess dont use it in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Incredible laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a gorgeous display, a nice keyboard, and it has all the necessary ports. My only complaints are the size of the power supply and that the USB-C ports can't properly charge it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer so much it helps me with school but also with my passion for drawing it’s such a nice laptop and the sleek and cool design makes it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROART 16 The best Laptop Today

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter who does photography, school work as well, she's been using it for a month now and is totally impressed, it's works great, she really loves the sleek look and it's light, happy about the multiple different slots, the sd card slot in particular is so convenient for her, the image quality is beautiful, the sound quality is so good we don't use our JBL speaker anymore whenever we watch movies. Battery lasts a day or 2 depends on usage, it's quiet even if there's 3 fans in it which is great because it really helps when she does a lot of work and doesn't overheat. We just hope it stays that way in a long run. We're extremely Happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop works as it should be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smoothly when in performance mode and has no issues with the display. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Touch Screen computer that I use for business and personal use. Very nice special features included

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD,I purchased less than a month ago for over $2,000. I am extremely disappointed that, despite being a new and expensive product, it is not functioning correctly. I have used other ASUS products in the past, and they have always been excellent in terms of performance and reliability. This makes it even more surprising and concerning that this particular device, which is part of your premium lineup, has failed so quickly. Here are the details of the issue: 1. I turned off the device, and when I tried to turn it back on, it did not respond as it appeared to be discharged. 2. Upon connecting it to the charger, a BitLocker blue screen appeared, requesting the Recovery Key. After entering the key, the system displayed another blue screen with the error message: “Your device ran into a problem and needs to restart” (STOP CODE: CRITICAL INITIALIZATION FAILED). I have attached images for your reference. 3. I attempted to reset the system, but the issue persists, and the laptop continues to show errors during startup. 4. I used the diagnostic tool provided by ASUS to check the hardware (battery, fans, touchpad, etc.), and while the tool indicates that everything is functioning properly, the laptop remains unusable. It is unacceptable for a brand-new, high-end device like the ASUS ProArt (P16) to present such serious issues in such a short period. I urgently request a definitive solution: either an immediate repair, a replacement with a new device, or a full refund of the purchase amount. I chose ASUS for its reputation for quality and reliability, and I hope this situation can be resolved quickly to maintain my trust in your brand. I look forward to your prompt response and an appropriate resolution to this issue.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JoseN,

      Thank you for reaching out.
      We certainly understand your disappointment and the inconvenience this may have caused. Indeed, all ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last, this is a random problem. Since you have performed most troubleshooting steps to no avail, we recommend to perform a Cloud Recovery. Seem like the OS is corrupted. For helpful tips on how to do a Cloud Recovery, please visit our Product Support page at:  https://www.asus.com/support/faq/1048106/ . Additionally, we recommend to update the BIOS if the laptop is running with an older version. Updates for this laptop are posted at:  https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_bios?model2Name=H7606WI .
      If you need further assistance with the laptop, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
      We certainly understand your disappointment and the inconvenience this may have caused. Indeed, all ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last, this is a random problem. Since you have performed most troubleshooting steps to no avail, we recommend to perform a Cloud Recovery. Seem like the OS is corrupted. For helpful tips on how to do a Cloud Recovery, please visit our Product Support page at:  https://www.asus.com/support/faq/1048106/ . Additionally, we recommend to update the BIOS if the laptop is running with an older version. Updates for this laptop are posted at:  https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_bios?model2Name=H7606WI .
      If you need further assistance with the laptop, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    BSOD and Terrible Customer Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a horrible experience with Best Buy’s online store, and I feel the need to warn other customers. I purchased a laptop online, only to discover it was defective (I even have a BSOD screenshot as proof). Naturally, I contacted Best Buy’s online customer support, hoping for a resolution. At first, it seemed like they cared and offered me what I thought was a reasonable solution: exchange the defective laptop for a working one. However, this resolution turned out to be completely meaningless. When I went to the Plymouth Meeting store to process the exchange, I was told the online customer support’s promises didn’t apply to them. Their “solution” was for me to return the defective laptop and pay an additional $700 for a new one. How is that acceptable? If the online support can’t align with what the stores can actually do, what’s the point of trusting them? This entire ordeal made it clear that Best Buy’s online support team is disconnected from their in-store policies, leaving customers like me caught in the middle. Worse yet, there was zero accountability from anyone at either end. If you value your time, money, and sanity, avoid Best Buy’s online store altogether. You’re better off shopping at retailers like Amazon or Newegg, where customer service actually takes ownership of resolving issues. Don’t waste your time with Best Buy online. I’ll be taking my business elsewhere.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DcDogan,

      Thank you for your comment.

      We do understand your dissatisfaction with the quality of your recent customer service experience with your seller and the inconvenience this may have caused regarding the BSOD issue with the laptop.

      To resolve the BSOD issue, check if Windows, drivers and BIOS are updated. Updates for this laptop are available for download at:  https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_download?model2Name=H7606WI . If you need further assistance with the laptop, please email me at [email protected] and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, bought it full price and still a solid deal. Battery is not quite as good as promised— you’ll get about 4 good hours out of it.

    I would recommend this to a friend
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