Customer Ratings & Reviews
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- Model:
- RP-BE58
- SKU:
- 10734213
Rating by feature
- Setup
Rating 4.1 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Signal Strength
Rating 4.1 out of 5 stars
Good extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of the box, plugged it in, and after its initial setup, it started working immediately (of course, it was the same brand name as the router, and that no doubt helped.) No complaints so far.
I would recommend this to a friendBuy one today!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are great and easy to configure into my ASUS mesh system. ASUS equals excellent and frequent firmware updates.
I would recommend this to a friendBuy but get the replacement plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work just as good as the WF6 ones. Even though Asus' support sucks, I generally always get the replacement plan
I would recommend this to a friendGreat Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This extender was easy to set up. It is doing exactly what I want it to.
I would recommend this to a friendSolved my Wi-Fi problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble getting a signal to all devices in my house but no more. It works well with an Asus router.
I would recommend this to a friendReview Wi-Fi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product I have been using for a couple of months now with no issues whatsoever.
I would recommend this to a friendW product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and makes my parents happy they get wifi anywhere in the house
I would recommend this to a friendExtension for internet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up! Craig at the Best Buy at Cascade station helped us out!
I would recommend this to a friendWorking well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product solved my Internet wifi problem in my master bed room, now wifi never get disconnected.
I would recommend this to a friendExcellent Wi-Fi Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Wi-Fi extender is great. It was easy to setup the extender using the WPS button. Wi-Fi network through out the house is very robust.
I would recommend this to a friendStrong signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong Signal from a small unit. Works well with doorbell camera
I would recommend this to a friendGreat extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish Asus made a tri-band router. Decent overall and easy to set up.
I would recommend this to a friendOh how I wished it had worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to help with coverage of my network. The installation is pretty seamless and I was able to add this to my ASUS mesh network via wireless connection. The connection speeds were great for the devices that connected through it. When looking at all meshed devices, we noticed this needed to be updated. Cool. No problem. The app helps with that. We did the upgrade. Post upgrade, the BE58 wouldn’t connect at all. We tried multiple scenarios; even resetting the extender. No luck! We had to return it to the store and bought the AX58. Though not Wi-Fi 7, it’s been more stable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LeonH,
Thank you for sharing your experience with the ASUS RP‑BE58 AiMesh Range Extender. We’re glad to hear that the initial installation and performance met your expectations, but we sincerely apologize for the connectivity issues you encountered after the firmware update. We understand how frustrating it can be when a device fails to reconnect despite multiple troubleshooting attempts, and we regret the inconvenience this caused.
Your feedback regarding the update process and stability concerns is very important to us, and we will ensure that it is passed along to our product development team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506000280-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Some Mids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to see if it would be faster than my wireless TP Link adapter and unfortunately for my situation it was actually slower even with a hard wired ethernet cable. Could be decent if your router is closer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear feetparade,
We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2508017400-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ;Failed Internet access through router https://www.asus.com/us/support/faq/1030645/
Bought the wrong thing and returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this I discovered that it was not compatible with my system and returned it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David R,
Thank you for sharing your experience with the ASUS RP-BE58 Range Extender. We're sorry to hear that the product was not compatible with your system and apologize for the inconvenience this may have caused. We understand that you returned the product, and we hope you were able to find a suitable replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508017400-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Don't buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was junk it only worked for 4 days before I quit working it was difficult to set up but once it was set up it only worked for 4 days it's junk
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MartinI,
We sincerely apologize for the inconvenience you've experienced with the ASUS RP-BE58 router. It's disappointing to hear that the device only worked for a few days and was difficult to set up. To further investigate the issue and assist you with a resolution, we recommend contacting our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2506000280-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Doesn't join AIMesh Wirelessly, constantly drops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not join AIMesh network wirelessly despite trying/factory resetting several times. I had to connect it to another mesh node with a network cable. Once connected, it stays connected for a few days then drops from the network. This ASUS AIMesh system is very pricey and with this kind of quality, save your money and go with a cheaper brand. It'll give you heartburn too, but at least your wallet won't be hurting so bad.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zudnic,
Thank you for reaching out.
We do understand your disappointment with this Mesh Extender and the inconvenience this may have caused if you are experiencing connection problems. This may be setup or configuration related issue. For helpful tips on how to setup this extender, visit our Product Support page at: https://www.asus.com/us/support/faq/1049739/ and follow the video link: https://www.youtube.com/watch?v=1uFx5ZYehTE&t=85 . Legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try connecting these manually to either 2.4GHz or 5GHz. Furthermore, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/range-extenders/all-series/rp-be58/helpdesk_bios?model2Name=RP-BE58.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not stable, speed keep changing up and down. Having hard time adjusting
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PrasitsukP,
We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000280-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-How to improve Wi-Fi Connection https://www.asus.com/support/faq/1047919/
not satisified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only 1 star because never got it to work so useless - shouldn't be that difficult
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leaf,
Thank you for your feedback on the ASUS RP-BE58 Range Extender. We're sorry to hear you had trouble getting it to work and understand how frustrating that can be. For setup and troubleshooting support, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000280-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/us/support/faq/1030645/
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Stick to their laptops products only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is the worst , very confusing and didnt work , I trusted asus because of their laptops quality , they should stick with laptops to be honest.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angel LW,
Thank you for sharing your experience with the ASUS RP-BE58 router. We're sorry to hear that the app has been confusing and didn’t perform as expected. That’s certainly not the experience we aim to deliver. To help resolve the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506000280-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to set up ASUS WiFi router via ASUS Router App? (QIS, Quick Internet Setup) - https://www.asus.com/support/faq/1016107/
