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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2688 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,688 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Crazy range

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing os. Setup is easy and fast, the asus app work well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Asus for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old Asus router that served me over 6 years. Had this new one over a month and so far, it's pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! I switched from another brand that was provided by my ISP. There was an issue with that one that reduced my download speed to 100. They needed to replace it. Instead of paying the monthly fee on it, I purchased this one. This thing is a beast. I have no issues with it and I get my full speed now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old router just up and died. This one is doing a very good job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great all over my entire house. Strong signal throughout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. It has so much fuctionality. User friendly. The app is awesome!!!! I was looking for something other than the netgear i had done some research and mad the right choice!!! Awesome product i didnt even have to go in the store purchased online and was ready in like 5 minutes. Awesome experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectable home router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good home router, excellent coverage. And very plugged in play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of setting up this device in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this since 2021 and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last router was a monster, meaning it was a really good router. I was surprised to see a difference in performance with this router. Its way faster and though the previous router really had very few drops....this router has not dropped once, that I can recall. And of course downloads are way faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy internet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded spectrum modem to this asus modem. Works great and has improved our internet speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug n play and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and worked great...lot of settings and applications possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the router that came with the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS router completely solved our Wi-Fi issue with excellent coverage from the 2nd level to the basement and no more need for a Wi-Fi extender!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides great coverage within the house and onto the patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. RUns wireless 6. Fast speed and really easy to setup and configure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy won't help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router in April of 2025 with a 3 year warranty. On January 25 the 5ghz signal stopped working and the 2.4ghz signal only works up to about 10 feet away. I went to Asus and they said I needed to contact Best Buy. I chatted online and the agent said I needed to bring it in to have the Geek Squad look at it. I made an appointment and went I went in for my appointment I was told they can't do anything for me and that I needed to go to Asus. The chat agent should have told me that instead of having me was another day. Best Buy gets no stars for their customer service!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RickB,

      We apologize for the complete failure of your router's 5GHz signal and the severely degraded 2.4GHz range, especially after only nine months of use and while still under a 3-year warranty. The runaround you've experienced between ASUS and Best Buy for warranty service is unacceptable and incredibly frustrating. Please know that all ASUS products undergo intensive quality control testing and inspections; this is a random problem. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Should you need assistance sending the unit in for warranty service, you can reach me at [email protected]. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    A really good router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through so many routers and during the Covid Pandemic, a great router in needed! Finally, we have found a super router that has not let us down. The kids can game, work on school work, and play their videos without any buffering. I love the design and performance of the router. If you need help, their customer service will be at your side on the phone to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super-fast and I can have two laptops and 3 tablets running at the same time. Best product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for gaming. Love the app customizable settings.

    I would recommend this to a friend
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