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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 298 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the 1740 Digital Answering Machine for its ease of use and clear sound quality. The machine is also appreciated for its compact size, affordable price, and straightforward setup. Additional features like caller ID and time stamp are also seen as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 298 reviews
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just announcements of phone numbers is a little fast Would definitely purchase again, if anything happened to this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Satisfied Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to see this digital answering machine available through Best Buy. Not an easy product to find either in-store or online. The price of the product was quite reasonable. With the instructions included, setup was fairly easy. The ability to hear the incoming phone number identified is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Excellent Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ATT answer machine is a superb item but is priced low to purchase. I had its previous version for about 20 years and never had a problem except when it life came to an end. I had no reluctance to purchase the current version, and its even better than the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Reliable and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is sized to fit almost anywhere, and has only a few simple buttons with clear labels and instructions. The speaker and volume positions are clear. I was a little concerned about the text labels sizing, but the high contrast (black on white) makes easy reading. Great for people who remember 'old telephone' technology. The unit looks modern but have familiar characteristics. An 80 year old took a quick look and was able to feel comfortable with using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Excellent answering machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent answering machine Easy to set up Clear Works well Does everything will Bought at a excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple reliable answering machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very reliable and does simple recording of telehpone messages. The setup is straight forward and very intutitive. It took me 5 minutes to setup the machine from scratch and 2 minutes after a power failure.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    Good basic answering machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old machine needed to be replaced. This one did the trick and the price was ok. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound clarity excellent, Caller ID recording helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is very clear, easy to scroll through messages, having Caller ID phone numbers recorded is very helpful (sometimes caller is not so precise with diction). I wish I could get one with three separate mailboxes that caller can choose from (press 1, or 2, or 3 to leave message).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the AT&T 1740 Digital Answering Machine to replace the Model 1710 that I had used for many, many years. I think the old one was fried by a power surge or something and died. I find the 1740 to be a reliable machine, clear sound, and gives date and time whereas my old one didn’t. It also doesn’t leave a blank space when robocalls come in, that I later have to delete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good Answering Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the market, it is hard to find an individual answering machine. This one is good and the price is cheaper also. It is easy to install and it has time and day stamp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy they still sell these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this answering machine to replace an old one I had from Radio Shack that died. This one is SO much better and has so many more features than the one it replaced. The set-up is so much easier because it talks you through it and I like that it has a volume control that I can set to be loud enough to screen calls from across the room. I've kept my landline all these years because it was the only thing in my house that worked when my power was out for 7 days after Hurricane Sandy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect answering machine. Set up was a breeze. Retrieving messages is really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy to install -talks you through the setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 93 yo cousin did not like it - no rational reason given. I returned it when it became obvious that BBY had given me a previously owned unit, without disclosing that fact (I ordered it for in-store pickup). It seems easy to operate even for a senior citizen, with clear audio instructions for every step in the setup, including the current date. The same red button is used for all the adjustments. Hookup was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old School is the best school.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. If you still have an old fashioned POTS line, this is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mary P.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good! Clear sound on the voice recorder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    crystal clear recording

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made, crystal clear recording, easy to operate, great low price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good answering machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good easy to setup it Works so good i bought 2

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    stand alone unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not many stand alone answering machines left on the market today so I was happy to find this one that I could connect to our current office telephone system. Very easy to use, sound is clear, price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fine answering machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've had, the first having given out after many years of great service. I still like having an answering machine for my landline phone. This one is easy to set up, reliable, and does a great job of recording the message. I'd hate to be without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    answering machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a stand alone answering machine to replace broken one and already had cordless phones in place . it works well and clear and audible. Holds many minutes of messages which is feature I wanted. Set up and change were smooth

    I would recommend this to a friend
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