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Customer Ratings & Reviews

Model:
AUG-AC02RTL
SKU:
4640209
Your price for this item is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the Connect Wi-Fi Bridge for its remote access capabilities, allowing them to control their smart locks remotely. They also appreciate its reliability, convenience, and overall functionality. However, some users express concerns about its price, slow response times, limited compatibility, and range of the Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 463 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, handy, and purposeful. Connects easily.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my August lock,sadly not the doorbell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A little delay when connecting but otherwise works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be slow when far away from home and not on wifi; otherwise, this works well and sends push notifications to your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned when I realized apple tv can connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to connect to the August Lock but returned once I realized Homekit supports it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 3 out of 5 stars

    Good tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep track of all the traffic that comes in and out the house remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptic at first because of some of the reviews. But it works great and learns fast i love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , very good and functionally ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This bridge works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    99% of the time I am able to remote connect to my August Smart Lock and open via my iphone. Works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    August wifi for door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & everything is simple to setup and use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great concept. It syncs very well by remote access using August and Xfinity Home App. However its Bluetooth ability is a little sub-par. I have found it necessary to re sync my phone with the smart lock constantly by restarting my Bluetooth. The support has been pretty good so far and they are sending me a replacement. Based on that I would recommend it with some caution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the addition of this gives me peace of mind when i think i may have forgot to lock my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have this for your august product. I don't think its fair that I have to buy this item to work with the august lock. To me its seem as if they are trying to make more money. Well any way, you have to use this. .Once I hooked it to the WIFI, it worked great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can control lock away from home but connection sucks I had to move it close to my lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed with door lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the August door lock. Just would want it built in. But does give further range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it said the connection was weak but then it works good since installed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this Connect because I was told that I needed it if I wanted remote access to my lock but what I did not know is that if you have an Apple TV 4 that is within bluetooth range of the lock then you do not need this connect if you will be using it with your iPhone. If you have an Android you will need this connect to remote access your lock or if you want to use Google Home or Alexa. The product does faulty but all reviews I have read seem to have the same issues. The problem is the connect does not pick up the wifi and bluetooth signal that well. My lock is literally 2 feet from the connect and the connect is 10 feet from the router should show great but its alway good. I could not place the connect 9, 5, and 3 ft from the lock and router if I did that it would not work. So I believe that you will run into some problems setting up this connect. I am new to August but I might have to look at the Yale lock which might be better for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for August owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my August Lock. Definitely something that should just be included in the box but otherwise it's a must have if you want ability to remotely connect to your lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to see if your door is locked or unlocked from anywhere is amazing. Add the fact that you can remote lock or unlock, you've got your self a great product. Only problem is the lock itself, costing over $200, you would think this would be implemented. Not as a additional product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEH...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after buying the august lock, for the remote access, but the connection is quite iffy and frequently goes offline. it works 89% of the time, but if you want to allow remote access, i prefer Bluetooth keys. i would recommend this if you don't want to give any kind of access to the person your letting in.

    I would recommend this to a friend