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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the DS-920DW Wireless Duplex Mobile Color Page Scanner's ease of use, excellent scan quality, and compact size. Many appreciate its wireless capabilities and the convenience of scanning to an SD card, along with the long battery life and duplex scanning feature. However, some users experienced challenges with the scanner's software and setup process, and a few noted compatibility issues, particularly with Mac systems. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 416 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable scanner. Love the double sided option. Works very well. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact but productive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner was perfect size for my office as space is limited but it produces quality work at a fairly quick rate of speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this scanner over a year and to date it has performed flawlessly. I like that it can scan both side of documents (duplex) and that it feeds the paper in automatically. It can scan color or mono, PDF or GPG. Has wireless connectivity also. The compact size makes easy to take with you when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great quality scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scan documents and pictures so fast with high resolution & great clarity. Easy to operate hook right up and was ready to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Wireless

    Rated 5 out of 5 stars

    Brother scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device for work. My printer is so big and bulky I have it in another room, having this product with my on my desk is so useful, I even upload any old pics to my computer In no time. This product fits in my bag and I can take with me anywhere. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner has been a great addition to my travel gadgets. It is extremely compact for a scanner and it works pretty well and is very easy to use. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy , great price. If looking for a portable scanner this is the one and it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Wireless

    Rated 4 out of 5 stars

    Great way to scan documents. Easy way to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scanner because it is small and it is wireless. It’s easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a great portable scanner, this is the one. Great price also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact & Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner is incredibly easy to use. 2 sided feature a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Good portable scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's convenient to carry this while traveling. Scanning speed is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brothers Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once you download the software. I don't have CD drive & couldn't dowoad the free pdf software until I found a drive to use. It was't available on the website.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is great, it's small size, great design and great price, nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is easy to use but since I am not very technical, I don't know where to store my scanned items or how to do it. Wish there was better instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 4 out of 5 stars

    Easy set up and great quality of scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a scan only device that was portable and easy to store. I had not researched prior to entering the store. After discussing the product features of two products with the Best Buy Sales Associate, I decided on this unit. I was pleased with the ease of set up and use with my MacBook Air. The scan process was easy, even for duplex, and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downsizing made a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lots of letters, cards etc. that have sentimental value. I have to downsize so copied all the wonderful stuff onto a thumb drive and a card. Wallah, bulk is gone and I can look at them anytime I wish.!! It copies both sides at the same time.!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use with many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very computer illiterate, and I found this easy to use. Can do 2 sided and color scans. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Great portable scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefit is the ability to scan to a sd card or straight to your computer via usb. Its lightweight and scans with quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and understand. wonderful product for simple tasks. Great for the home use and mobile use

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A co-worker brought in a Brother scanner that was a more basic model and I really liked how easy it was to use and how great the scan quality. Best Buy had them on sale but had sold out of the basic model but also had the color scanner on sale, so I bought it.

    I would recommend this to a friend
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