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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the HL-L2360DW Wireless Black-and-White Printer's excellent print quality, ease of use, and wireless functionality. Many appreciate its compact size and affordable price, finding it easy to set up and quiet during operation. A small number of users experienced challenges with the printer's sleep mode affecting network connectivity. Overall, the positive feedback on key features outweighs the reported issues with sleep mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,001 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Very pleased with this brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the brother printer. Print speed and quality are great. We specifically looked for a printer with cloud print options because so much of what we do is printed from the tablet or chromebook. In addition we have the printer down stairs out of the office for quick access to prints, so the wireless feature is nice. It took a little bit of effort to set the wireless up initially since it was locally connected to any PC but we were successful. something happened on the wireless network with the printer and rather than setting it up again, we just plugged into the cable modem router the printer was sitting next to. The whole family uses this printer as is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    disappointed can't print pictures in black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know (who would) that if a picture or article has color, that it won't print in just black. On my old ink jet printer, you could print a color picture or color charts in black if you wanted to. With this new laser, you can't print anything which is colored in just black. I can't print color bar charts, or color .jpg pics. Understand, I know that this is a black only printer, but you still should be able to print bar charts in all black. So that is very disappointing. The speed is very good, much faster than my old ink jet, and the paper capacity is great. Also easy to feed one page at a time for special jobs such as labels, etc. I haven't been able to get it to print on Wifi, and support was very bad as I seemed to know more about the printer than the support person did. It's a rather inexpensive way to get into laser printing. I expect it should be better than having to keep buying expensive ink cartridges. And, if you want a printer that can copy too, don't buy this model. No copy, just print. I'm hanging on to my old ink jet too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great printer! Very pleased with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer because our 10 year old Brother's drum finally broke down, and we decided to get an updated machine instead of replacing it. This new Brother printer was the same price as a replacement drum would have been! This printer is swift and sturdy. It takes up very little space. We had no trouble setting it up for wireless printing. We are extremely pleased we selected this printer! We already have a Brother 3-in-1, so all we needed was an extra printer for tough print jobs. This is working wonderfully. We would gladly recommend it to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size, Wireless

    Rated 5 out of 5 stars

    excellent printer for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clear print output, wireless works great, small footprint and takes up little space on the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is reliable and easy to setup! Works with wireless devices to print directly from your IPhone/Android devices to the printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Brother "BEST" AGAIN - MFC-L2630DW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother is "BEST" again with the HL-L2360DW laser printer. I have owned dozens and dozens of laser printers, multi-function centers, copiers, etc., in addition to ink-jet units. Here again, Brother "Bests Them All". Ease of set up, including wireless network. Low cost of consumables. Fast printing. Few paper jams. Ease of clearing jams. Great software. This double-sided laser printer goes great with my Brother MFC-4620DW double-sided inkjet printer (also purchased at Best Buy). And Best Buy's price, excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Ridiculously good, and also cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a graphic designer, so I was actually shopping much more expensive laser printers for daily use. After looking at quite a few, and being personally biased toward H-P, I decided to give this cheap little Brother laser a try. I am amazed at how fast, how clean, how cheap to operate this little printer is. Also super-easy to setup. I printed a complex 24-page magazine from InDesign in almost exactly one-minute (with duplexing!). I only wish they made this in Tabloid size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Good Laser Printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up using the install CD. I set it up on a desktop computer using a network cable to my router. After the set up was complete, I used my notebook computer that was wireless connected to my network and found the printer listed as a networked printer. I selected the printer and my notebook connected automatically to the printer and I am able print wirelessly from my notebook computer. After a couple of months the printer is working with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up compact and convenient to store away. Quiet

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    IMPOSSIBLE TO SET UP WITHOUT ASSISTANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, prints double sided, is cordless, and works as a network...all important factors when I purchased this product. Not as crisp as my Konica Minolta, which is 12 years old, and is still going strong with never an issue. Can only hope it does as well for an equal number of years, and that it is as economical to use. Huge drawback: Big hassle waiting on line for Brother assistance: took 2 hours of my time. Can only hope I never have to go through that again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother™ HL-L2360DW is a reliable, affordable monochrome laser printer for home or small office use. This desk-friendly, compact printer with an up to 250-sheet capacity tray connects with ease via wireless networking, Ethernet, or Hi-Speed USB 2.0 interface and prints crisp black and white documents at up to 32ppm‡. Print from compatible mobile devices over your wireless network‡. Automatic duplex printing helps save paper. 1-year limited warranty plus free phone support for life of your product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent machine at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the printer, knowing it's a black-and-white ouput device and desperately needing a high-quality result in bulk. I'm a writer, and what I wanted was a printer that could be counted on to reliably churn out dozens upon dozens of pages at a time without anything fancy and no glitches. So far - a few weeks - it's performing exactly as I'd hoped. I'm completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the best printer I have ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have finally purchased an easy-to-use, reliable printer! I don't print very often and previous printers did not function the times I needed to print. My Brother L2360 is black ink only so the printer does not fail to function when I want to print due to only one color being low or dried up. So far it has been easy to install and maintain. I am very happy with this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laser printer for my at home business start up. This printer is affordable, simple, and easy to use. It does come with a starting ink cartridge fyi. Only down side is that it is one tray, so I am constantly switching between paper, labels, and shipping labels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    AirPrint works great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier version of a brother black and white printer, which is still working great, it didn't have wireless (AirPrint) capability. Saw this one on sale after Christmas and decided it was time to get with the times. AirPrint from my phone has worked wonderful. Easy setup, did it connected to a Mac, but now it's just wireless for phones and computer. It's noisy when printing but so was the last model I had, so I figured this one would be.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Great printer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small laser printer that would fit my small desk/work area. After looking at couple of different options (HP, Dell, Epson) I was happy to have found Brother HL L2360DW. It is fast, prints double sided, and most importantly is compact which is not at all intrusive and a eye sore. It took some time to get it all set up especially with the wireless printing however once it was set up, it was good to go. There is also a mobile app which allows you to print from your mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best B&W Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality output for both text & graphics. Quiet and economical operation. Fast to print; jam free.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy to set-up. Quick Black & white printouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this printer for about one month. Bought it for a relatively inexpensive price and for the relatively inexpensive cost per page print outs. I already have an ink jet color printer. Just wanted to have something for the many Black and White text pages I print out. This was quick to set-up. Works well with all my devices (computer, tablet, and smart phones). Promises to be a cheap solution ink cost concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Really good printer for home and small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this wireless printer works very well. To me, it seems that the print is clearer and bolder than on my previous Brother laser printer. I also like that this sports duplex printing, which I have used a few times. I have been using Brother laser printers for about 3 years because of the small footprint, value, and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Excellent value for a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews and talking to many people we decided on this model. So far we've been very impressed. The print quality is excellent. It was very easy to connect our various devices to print wirelessly. The price was unbeatable, all things considered, so we are very happy with our purchase and highly recommend it.

    I would recommend this to a friend
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