Customer Ratings & Reviews
- Model:
- MFCJ1205W
- SKU:
- 11136778
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Did not last even a year!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink runs out after 100 pages of print ,buy new ink for 70$ after 2 days my printer not powering anymore .bougth printer last july 2021 hope manufacturers can help replace or repair it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing power and ink issues with your Brother MFCJ1205W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Would not buy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not purchase again, it easily jams, and with a sticker saying 1 free year of ink, the ink only lasted for exactly 2 prints. Unsure if this was suppose to be a good product, but it relatively sucks.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing jamming issues with your Brother MFCJ1205W and we understand your frustration. Paper jams can be caused if you are using the wrong paper type or if the paper is inserted in the tray incorrectly. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
In regards to your concern about the up to 1 year of ink, please know that this is based on average monthly print volumes of approximately 100 pages at 60% black pages/40% color pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box. For additional page yield information, see www.brother.com/pageyield.
problem printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing put problems with this unit. It would work sometimes and mostly not and now it will not stay on and is not working at all.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing issues with your Brother MFCJ1205W. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again, this printer has to be reset each time I want to print something from mobile phone. Prints very slow. Not many pages from ink.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing connection issues with your Brother MFCJ1205W machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. I was unable to install the software for this printer in my Windows 10 laptop. Neither Brother customer service nor Best Buy was able to overcome the installation issue. The replacement HP printer I bought installed easily.
No, I would not recommend this to a friendThis printer just does not work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely does not work. Would not print in black, so we bought a new cartridge and that did nothing. Coming back as fast as I can get to the post office. We bought 2 and one works fine so its not like we can't manage the equipment.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing printing issues with your Brother MFCJ1205W machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was delivered quickly. However, set up was difficult. Had to schedule Geek home appointment. Still could not get it to work! Had to return and wait for an available printer to fit our needs. Service was excellent.
No, I would not recommend this to a friendStated ink supply for one year. Wrong.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in the process of moving so i didn’t even remove it from it’s box for several months. Used it about 2-4 times, Ink is completely gone. It was less than ten pages of black and white. Disgusted .
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues with your Brother MFCJ1205W machine ink cartridges. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Avoid this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not print double-sided pages without paper manipulation
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing didn't last a month. Cheap piece of junk, except for the $100 price. Probably would have been better off with the $35 junk Canon from Walmart.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing issues with your Brother MFCJ1205W and we understand your disappointment. Please contact Brother customer service for assistance at https://www.brother-usa.com/support, We'd like to help.
Brother printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible did not recognize it's own ink to work. Returned it
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect this printer to the internet we tried too many times and each time it failed I would NOT recommend getting this printer
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing issues with your Brother MFCJ1205W and we understand your disappointment. We'd like to help, Please contact brother customer support at: https://www.brother-usa.com/support
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working for no reason in less than a month from the date I received it and return period of course is less than one month.
No, I would not recommend this to a friendBrother Printer MFC-J1205W
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with my Mac Book Pro. I have tried every driver update, settings, the Iprint & scan apps and nothing works.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are having connection issues with your Brother MFCJ1205W machine. After doing some research, I was able to verify that your printer is compatible with the following Mac OS:
macOS (11)
• macOS (10.15)
• macOS (10.14)
Please confirm that your OS is compatible with your printer, if yes, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Horrible!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! You have to reconnect after every print job. No display screen. Very loud. Paper drawers are very cheap. No AirPrint.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues with your Brother MFCJ1205W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Avoid at all costs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most frustrating combination of software and wifi connectivity I have ever dealt with in a printer
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in a package but the printer wasn't compatible with my Chromebook so I returned it and bought another.
I would recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t get connected to wifi. Took my 4 hrs and of no use.had to return it
No, I would not recommend this to a friendBrother printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not compatible with my Sony chrome book. Now I have a printer that I can’t use .
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues printing from Chrome Book with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Google ended support for the Google Cloud Print service effective December 31, 2020. Please note your Brother MFCJ1205W supports printing using Google Native Printing. Below is a link that will show you how to Add a printer using Native Printing - ChromeOS.
Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304090003/workspaceContext/workspace/processedPrint/Answer/171532
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light color on the paper when using colored ink. The entire machine vibrates when using. Poor quality.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing print quality and vibrating issues with your Brother MFCJ1205W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support