Customer Ratings & Reviews

I enjoy this oven. It is so versatile. I’ve used it to air fry, convection bake and regular bake so far. All great results. I’ve also found a pizza stone that fits in my oven for making that crispy crust. I just can’t seem to get my in oven camera to work. Not sure if my installer did it incorrectly but overall I am happy with this purchase.

I have had this oven for 4 months and I love it. I wanted a high-end oven with all the high-end features but didn't want to pay the cost of a small car that is charged by the "big-names" in the business. The oven heats very quickly and precisely and despite the high-tech, is extremely easy use including its more complex features. It is easy to clean, has strong and stable racks, I love the door opening feature using Alexa along with the in-oven camera to monitor the cooking progress, temperature, timer, etc., on the cell phone. Lastly, despite being a wall mounted double oven, it is incredibly attractive yet minimalist in appearance. It is my second purchase of a Cafe kitchen appliance (the other is a gas cooktop) which is also great. I now am loyal to that brand.

This would probably be three stars if not for the high price of the item. I mean, technically it cooks, but I could have paid 1/5 or less for an oven that cooks. It just has way too many problems for an item this expensive. The majority of the issues are probably due to GE not investing in competent software engineers. (We have several of their remotely operated LED light bulbs, and GE having incompetent software engineers in not even remotely a surprise.) The oven doors are supposed to be able to be opened remotely, for example if you have a turkey in your hands. The top one does open. Say “Alexa, open the upper oven door,” wait about five to ten seconds, oven door opens and Alexa says “Okay.” However, say “Alexa, open lower oven door,” wait five to ten seconds, nothing happens and Alexa says “Okay.” Now the lower oven door not opening *may* be a mechanical issue (we’ll be putting in a call to GE for service soon; wish us well), but the slowness of the response is evidence of extremely incompetent software engineers. Did they actually do *any* testing outside of the lab? That is not the only issue however. The oven is supposed to display the weather on its screen. (Optional if you don’t want it.) But it gets stuck on one particular weather forecast and never changes. The only way to fix it is to have the oven forget your wi-fi and set it back up again. If you’ve ever set up remote capabilities on any appliance, you know that is never easy, fun, or fast. Again, the whole problem speaks to an incompetent software engineering staff. Come on, GE, invest some of the ludicrous cost of these Cafe appliances in your software engineering staff, and particularly in the quality control area. Another issue, the upper oven supposedly has a camera so that you can remotely view the contents, but it has never worked. Again, it might be a mechanical issue, but is more likely bad software engineering again. (At the very least, if it were a mechanical issue, competent engineering could at least display useful error messages, not like the “A valid mode must be selected to stream longer” message I recently received while trying to get it to work. (The user selects no mode.)) Well, at the very least, it does cook and it looks beautiful, though not nearly $5K beautiful.

I am amazed and in love with this double oven! Looks very nice and modern and the app is amazing!! You can literally control everything from app. So far, I had no issues and has enhanced my kitchen. I would recommend for anyone looking to upgrade.

I had previously installed Cafe appliances in a second home, and was pleased with the result. I then decided to renovate the kitchen of my primary home, which was a high-end remodel. I decided to install this Cafe double oven and a Cafe cooktop, along with a Sub-Zero fridge and Sharp drawer microwave. It was a big mistake. The control panel of the oven was not manufactured correctly-- the left side was not completely straight, so it stuck out. My salesperson contacted GE, and they sent a replacement panel and their installer to swap it out. That should have been the end of the story, but the installer didn't really know what he was doing, and the new panel did not work (it wouldn't boot up). GE sent a 3rd party installer out to put the old panel back on so we could use the oven, and they later sent a new panel. When the new GE installer came to put that third panel on, he noticed that it had the same issue as the first panel, but on the other side. He advised that I reject that panel, and he would have a new one sent. But, the next day he called me and told me that GE had reviewed the situation and decided that because the panel was only defective cosmetically, and not functionally, they would not replace it after all. So after having spent $100k on a new kitchen, I'm left with an oven that has a cosmetic defect. Terrible service from GE-- I will never buy anything from them again.

the wifi camera works spotty and installation was not great- bottom oven doesn't open as supposed to (push and it drops down)- I have to push and then pull from the side (as there is no handle)

Great double oven temperature separation good great appearance of oven

I love this oven because I cook so much. Everything's Thanksgiving every single Christmas, for my husband every night. I love the southern because Alexa will open it!! So far so good

This oven does evrything and then some! Theybreally haven't missed anything on this unit.