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Customer reviews

Rating 4.3 out of 5 stars with 1093 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,093 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great All In One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaces a 10 year old Canon Pixma printer. New one works great and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a printer, don't pass this one, buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It has nice features such as a doc feeder, prints photos on up to 70 lb paper. Software is very functional, as I can scan multi[le documents and append them to the same file. The supplied ink has lasted a surprisingly long time. I have tried the " E" competitor and had to buy more ink after the inital 3 pages were done, and the "H" comprtitor you lose 1 color, you replace the other 4 at the same time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and Poor Quality - You Get What You Pay For

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this printer. I've used several models of Canon inkjet printers in the past and been happy with them but this is a lemon. This was a replacement for an older Canon Pixma. It is very slow, it often takes over a minute to get ready to print a simple black text only page, or it will "time out" and just stall. Also it shows low ink or out of ink message after replacing with a new cartridge. Overall this is terrible compared to past Canon printers I've owned. Sorry I bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lift up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing doesn’t happen automatically as Need to lift front for printing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good photo printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed photos not as high quality as I would like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unacceptable service causes downgrading of printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not set up very easy like they say. It would not connect via wireless without a lot of help. It took me much longer because the person from support that I talked with did not know much at all and you could hear her going through lots of papers trying to find answers. Also it was very annoying that she skipped the set up for things like scanning and faxing and those were a major reason to buy a new printer. This was completely unacceptable but our phone connection went dead about 10 times and then she would call me back. but before we finished she did not call me back and that was unacceptable. She should be fired since she was nearly useless. This was a horrible experience and now I still have to call back and hope I get someone that knows what they are doing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Canon Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Could not make it work. Unfortunately I had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is ok. Don't like the fact that you have to open to print

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a Canon!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great printing, very economical, and great choice for the money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprised & Disappointed Canon Printer buyer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAY too difficult for average person to learn about, much less USE on arriving home with this printer ...Best Buy/Cannon should offera FREE GeekSquad set up to teach/inform/educate buyers HOW TO USE this printer !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work from opening the box absolute garbage and Best Buy will not refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for home use and light office work. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cannon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs 100% better than the HP printer we had. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from a trusted brand. very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Repleacementt printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and relative easy to install on old computer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price, and printed excellent photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, everything is clear and legible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Lost connectivity every day!!! Got rid of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comstantly needs prompting to connect to wifi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been nothing but trouble since i bought it a few months ago. Aleays disconnects from wifi and im rarely able to print from phone. On the few times i got it to connect, then it goes into a “printing, standby momentarily “ and never finishes the job. Complete junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CANON PIXMA TR 8620a

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOUSY PRINTER----HAD TO RETURN IT AS IT DID NOT WORK THAT GOOD AT ALL----SOMETIMES DID NOT PRINT DOCUMENTS, PICTURES, ETC. HAD A TOUGH TIME WITH IT. MANY TIMES DID NOT PRINT PICTURES AND ONLY DID PART OF A PICTURE. RAN OUT OF INK WAY TOO FAST

    No, I would not recommend this to a friend
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