Customer Ratings & Reviews

Decent printer. I got this to replace my HP one because the customer sservice was horrible. I had a little trouble getting my printer to print on WiFI but the Canon customer service was far better. They helped me to connect.

Excellent printer, easy set up, works great at a great price

I love my new toy were very good is the best sprinter

This printer has a cheaply made plastic casing. It even sounds cheap. It will not scan a document even after being required to download and install the so-called "Master Set-up." The flip-out operating panel is inconvenient as I have to be directly in front of the printer to read it.

Selected printer based on price and ease of use. The quick start setup instructions provided were of questionable use. Set up device using intuition to the point where it would copy but not paired with my 2 iPads. At this point, I had to contact Geek Squad to complete the setup. 3 Geek Squad visits were necessary to complete the installation.

This printer suits my need perfectly. It copies, prints, scans and the ink is not outrageously expensive.

Why does this printer have good reviews? Scanning is ridiculous. You scan, then a QR code shows up on the screen. You access your one page one page at a time. It’s faster to take pics with my phone! Debating going through the trouble to return it. I have printed one color document. It was okay. Most printers are garbage and last like a year!

I’m not able to review my printer because it’s still in the box. I’m not able to find someone to connect for me. I also have a printer that needs to be uninstalled and I don’t know how to do that either.

Quality printer at an affordable price. Very functional and efficient.

I’ve had this printer for about three weeks and so far have not been able to get it to hook up to my wireless internet so basically it’s a copier rather than a printer. I’ve followed the directions at least a dozen times and it just keeps saying set up failed. I would return it but BestBuy only gives you two weeks to do that. This comes with no manual and the directions online are not helpful unless you’re a technology person. Not helpful for a senior.

The printing is good. The downside is the ink capacity. Very expensive ink. Not recommend for office or frequently printing.

Has been an excellent printer/scanner for home use. been in service about a month with no problems

It does what it says it does. It is good. I am somewhat technology challenged and i can figure it out. It is simple. Great for a home printer.

It’s pretty great! When printing a lot of pages (76) at one time, it slowed up a bit but other than that, I’d definitely buy it again !

This replaces a Canon MX922 which gave up the ghost. I prefer the 922 but it had a flaw that was unfortunate. I'm hoping this one doesn't have it too. You get good value for your money.

I did internet research before I purchased. Per this I felt confident in this all in one model. Well after purchasing and hooking this up what a huge disappointment. Let's list the problems: 1. Lack of an instruction book. All you get is the page on how to hook up sheet. I would like to know how to use it once hooked up but NO. I had to go to the internet to find one. Once I found it it is over 500 pages and was confusing plus did not explain certain things forcing me to call Canon multiple times. 2. Inserting and changing ink cartridges. SHOULD be simple and NOT require having unit on to do this. But NO. Have to have unit on, open this then watch this part move over to then insert cartridges. 3. Scan option is far too confusing. Here is why I had to call Canon multiple times. The INTERNET instruction book does not make sense. 4. Copy option is selective. To say it copies what it wants NOT what you want. 5. I use "Word Pad" alot. I print these alot. Normally I just princt in black. So this SHOULD mean you set printer to black and it would be black until you need to change it. But that is not how it works. Printer "Word Pad" is set for color.

the printer shuts itself off when not in use, not just go into sleep mode. this causes delays in quick printing from my PC. I always have to turn it back on and then there is a delay in connecting to the Wi-Fi which will cause an error code to pop up and then there is more delay time to clear the error code

On sale and shipped quickly. Exactly what I was looking for to replace my older printer.

Very good printer and really good options, compared to my old printer, this uses less ink and last very long.

I purchased this as a birthday gift for my daughter. The ink purchase plan is still a little confusing but it was recommended by the store employee.