Customer Ratings & Reviews

all went well. back up from old computer that was out of date to new computer.

Bought a new laptop and had geek squad transfer data from old laptop. Left new laptop at store for 3 days. Everything was transferred perfectly. Very happy with service.

Agent mounted and transferred very efficient, Professional with interactions, Verbally explained and demonstrated knowledge of product.

Data was smoothly transferred from an old desktop computer to my wife's new laptop. In addition, all data from my old Lenovo was transferred to my satisfaction to my new laptop.

Easy fast and well done. They did everything for me and finished earlier than the estimated time frame. I'm so happy that I made this purchase.

these guys are on top of things and should be commended. data transfer went smoothly.

Excellent job of transfering data from an old non Windows 11 Laptop to new Windows 11 Laptop.

They did a great job, very happy with the speed of the computer.The person who helped me was great. The staff who fixed it did it three days early. Can't say enough

Excellent. All items transferred successfully. All looks the same from one laptop to another. Amazing!

The young man transfered all my data from my broken phone to my new phone, installed the SIM card and tested to make sure my phone number worked.

The day I bought my new Samsung phone the Geek squad was able to take me as a customer for data transfer services - which i was very happy with until I got home and found that not all of my contacts has been updated. SO, the next day I had to drive the 25 miles back to the store to try and get the job completed. I arrived as the store opened and Danny A. at the Geek squad counter was able to figure out the issue and complete the transfer. He was very courteous, and professional. Also he knew how to fix the problem. so a big THANK You to Danny A.

My new computer was purchased thru Best Buy. I had them update the computer and transfer data from old computer to new computer as part of the Total Tech Membership Fee. They service my computers several times per year, mostly be remote and I am very satisfied with the service. As such I bought my washer/dryer through Best Buy and it is included in the Membership for service at no additional cost. I will buy other items from Best Buy that can be included in service agreement because of the great service I receive from them.

Transferred data to new computer. Very knowledgeable and timely.

I have to say the Best Buy Geek Squard at Citrus Gun Hwy has the best squad with Sheldon as the leader, who is so thoughtful and has the patient of a saint and explained everything on the computer Making feel at easy. Taylor checking me left nothing uncovered. I did not get the IT tech who did all the transfer to my new Desktop everything transferred perfectly. Thank you all.

I have been very happy with all help I have received from the agents at the Best Buy Geek squad at 55 Hotel Circle All the agents have been very helpful and have helped solve my problems some which occurred when they had to take everything of and reload I think everything is up and running like it was before and so far the original problem that I went in with hasn't returned since they did the reload (computer was locking up and was not able to be turned off) So a big thank you to all of your Geek Squad at Eubank! They are great. I cannot say the same about my horrible experience with the 800 number.

Transferring my files off old laptop to nrw went smoothly when you have someone who knows what they are doing.

Overall, I am very happy with the Geek Squad. It didn't go easily the first time, but part of this issue was my fault, due to multiple users and confusing file directory setup on the old machine. So even though it took multiple trips to the store, everyone was pleasant, courteous, and helpful. In the end, everything was done that could be done, and the transition to the new machine was about as painless as it could have been.

Great customer service from the tech department. They were able to transfer everything off a very old computer & save precious memories.

The geek squad was very helpful in getting my data retrieved from my computer that died.

At first, the intake person told me that it'll take 2 days for the transfer to complete but after I asked her to rush because I need to leave for a trip, they did complete the next day and I was able to pick it up for my trip... Another thing is that they have a bunch of people in the back but only one/two people working at the counter so the unnecessary wait, even though I had an appointment to drop it off, to me it's not acceptable.